Job summary
The post holder will play a key role supporting the governance, patient safety and complaints processes within the Division of Surgery across the Bristol and Weston sites. The post holder will provide support across the Division on all aspects of patient safety, incidents, complaints and governance issues as they relate to staff, managers and clinical governance teams, ensuring the Division is compliant with statutory and regulatory requirements such as the Care Quality Commission Standards and Trust policies and procedures.
Main duties of the job
The post holder will play a key role supporting the governance, patient safety and complaints processes within the Division of Surgery across the Bristol and Weston sites. The post holder will provide support across the Division on all aspects of patient safety, incidents, complaints and governance issues as they relate to staff, managers and clinical governance teams, ensuring the Division is compliant with statutory and regulatory requirements such as the Care Quality Commission Standards and Trust policies and procedures.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- Experience of working with systems and databases
- Experience of data input and extraction
- Knowledge and understanding of Governance and the key components (E)Experience of working in a large multi professional organisation
- Knowledge and understanding of the NHS, and CQC, (Clinical Quality Commission)
- Experience of working in a large multi professional organisation
Desirable
- Experience of working within a clinical environment
Skills and Abilities
Essential
- Ability to produce analytical reports, identifying recommendations for improvements.
- Ability to work independently and as part of a team
- Proven ability to communicate effectively and sensitively at all levels, verbally and in writing.
- Ability to extract information from databases/spreadsheets.
- Computer literate with working knowledge of Microsoft Office components and Webmaster
- Ability to generate reports using email, databases, spreadsheets and word
- Ability to use initiative and drive to achieve results.
- Ability to manage own workload and coordinate work of others to ensure deadlines are achieved.
Qualifications and Training
Desirable
- Educated to degree level or equivalent
Person Specification
Knowledge and Experience
Essential
- Experience of working with systems and databases
- Experience of data input and extraction
- Knowledge and understanding of Governance and the key components (E)Experience of working in a large multi professional organisation
- Knowledge and understanding of the NHS, and CQC, (Clinical Quality Commission)
- Experience of working in a large multi professional organisation
Desirable
- Experience of working within a clinical environment
Skills and Abilities
Essential
- Ability to produce analytical reports, identifying recommendations for improvements.
- Ability to work independently and as part of a team
- Proven ability to communicate effectively and sensitively at all levels, verbally and in writing.
- Ability to extract information from databases/spreadsheets.
- Computer literate with working knowledge of Microsoft Office components and Webmaster
- Ability to generate reports using email, databases, spreadsheets and word
- Ability to use initiative and drive to achieve results.
- Ability to manage own workload and coordinate work of others to ensure deadlines are achieved.
Qualifications and Training
Desirable
- Educated to degree level or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Royal Infirmary
Marlborough Street
Bristol
BS1 3NU
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
