Job summary
Are you ready to make a significant impact in the world of digital healthcare?
Following the approval of the Digital Strategy we will be undertaking an ambitious programme of work to deliver a range of state-of-the-art clinical IT solutions across the Trust to fully digitize our patient records and provide clinical staff with fast, simple and controlled access to patient data. This will be supported by a modern fit for purpose infrastructure and links to our Group Hospital partner, North Bristol Trust.
UHBW is on the hunt for Network Officer to join our team within Digital Services reporting to the Trust Network Manager, you will be responsible for the configuration, installation and maintenance of Network Equipment that will underpin these clinical solutions across all UHBW sites.
Work will be mainly focused around network support and Installation, both wired and wireless, so experience with all Cisco hardware and configuration is expected, along with knowledge of Palo Alto Firewall and VPN products.
You will be part of an on-call rota providing Emergency on-site Network Support out of hours, so access to transport will be essential.
Main duties of the job
The installation of Switches, Routers, Firewalls and Wireless Infrastructure across the Trust network.
The utilisation and application of TCP/IP, Spanning Tree and Wireless 802.11 network protocols when installing network devices.
Responsible for the patching of UTP and fibre optic cables, to relevant International standards and regulations.
Ensure that all network configurations and installations are secure and comply with industry best practice and appropriate security standards.
Carry out firmware updates when required.
Provide advice where appropriate to end users.
Troubleshoot issues around the Trust relating to network problems, using research etc., from various sources to document solutions.
Diagnose and resolve problems relating to Switches, Routers, , , Firewalls and Wireless network problems as they are reported to the Digital Services Service Desk.
Liaise with the Service Desk to provide updates and close calls when satisfactorily completed in a timely fashion.
Assist in the maintenance/configuration of the Trusts VPN's and remote access solutions. Offering advice and help to non-technical end users.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- A working knowledge of LAN and WAN communication protocols including TCP/IP
- An understanding of configuring network devices including firewalls
- A working knowledge of UTP and fibre optic cable installations and a proven ability to patch neatly
- A good working knowledge of the Data Protection Act and GDPR
- Demonstrable experience in an IT environment, preferably networking
- Experience of managing the deployment of complex IT solutions
- Proven experience of dealing with internal and external providers of technical support
- Provide technical support, advice and training to other engineers
- Experience of liaising with a wide range of professions and departments from a non IM&T background
- Ability to work in a structured project management method, to achieve goals
Skills and Abilities
Essential
- The ability to install, configure and document the details of switches, routers, firewalls and wireless infrastructure
- A proven ability to troubleshoot and diagnose network faults
- An awareness of the need for network security
- The ability to demonstrate good communication skills - written and oral
- Good organisational skills
- Must be able to work under pressure, to meet National, Trust, and Departmental timescales
- Must be able to work as part of a multi-disciplinary team
Qualifications and Training
Essential
- Microsoft Windows Qualification or relevant experience
- CISCO CCNA or 4 years relevant practical experience
- CISCO Wireless training or relevant understanding or experience
Desirable
- Cisco ISE training or relevant experience
- Palo Alto Firewall training and relevant experience
Person Specification
Knowledge and Experience
Essential
- A working knowledge of LAN and WAN communication protocols including TCP/IP
- An understanding of configuring network devices including firewalls
- A working knowledge of UTP and fibre optic cable installations and a proven ability to patch neatly
- A good working knowledge of the Data Protection Act and GDPR
- Demonstrable experience in an IT environment, preferably networking
- Experience of managing the deployment of complex IT solutions
- Proven experience of dealing with internal and external providers of technical support
- Provide technical support, advice and training to other engineers
- Experience of liaising with a wide range of professions and departments from a non IM&T background
- Ability to work in a structured project management method, to achieve goals
Skills and Abilities
Essential
- The ability to install, configure and document the details of switches, routers, firewalls and wireless infrastructure
- A proven ability to troubleshoot and diagnose network faults
- An awareness of the need for network security
- The ability to demonstrate good communication skills - written and oral
- Good organisational skills
- Must be able to work under pressure, to meet National, Trust, and Departmental timescales
- Must be able to work as part of a multi-disciplinary team
Qualifications and Training
Essential
- Microsoft Windows Qualification or relevant experience
- CISCO CCNA or 4 years relevant practical experience
- CISCO Wireless training or relevant understanding or experience
Desirable
- Cisco ISE training or relevant experience
- Palo Alto Firewall training and relevant experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
