Job summary
- Do you have a passion for improvement and innovation?
- Do you want to help staff develop improvement skills, knowledge, and confidence?
- Do you want to work in a effective, supportive, and reflective team?
The Continuous Improvement Team are seeking adynamic, flexible and self-motivated individual, with experience of delivering projects and/or service improvements that they are keen to build on and develop further.
As an Improvement Manager you will be supported to scope, manage, deliver, and evaluate a range ofclinical and non-clinicalimprovement projects. Alongside this, you will support staff with improvement ideas through facilitation, coaching and training.
Ifyou have the energy, experience and capability to be part of a successful, dynamic team, then we look forward to hearing from you.
We are proud that our team is extremely supportive of each other, and we have a welcoming and open culture. We strongly encourage behaviours that promote our Trust Values.
Main duties of the job
- Initially managing smaller scale, less complex improvement projects to develop your skills, building up to managing larger, and more complex projects increasingly independently
- Designing and facilitating workshops and service improvement events
- Coaching, mentoring, training, and supporting staff who are working on improvement projects
- Building relationships with colleagues across the Trust
You are joining the Team at an exciting time. UHBW is implementing Patient First, a Lean-based approach to working with a large focus on continuous improvement. The Continuous Improvement Team are fundamental to this roll out, and supporting the organisation to build their improvement capability.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Skills and abilities
Essential
- Able to facilitate group discussions
- Able to engage, persuade, negotiate and influence others to adopt new working practices
- Strong communication skills - verbal, written and presentational - and able to communicate complex, sensitive and contentious information as necessary
- Proven probem-solving skills- ability to review processes and systems, and identify issues that need to be resolved
- Analytical skills- ability to gather and interpret relevant information for improvement projects
- Ability to use a range of IT applications including Microsoft Office products
- Ability to work with staff and service users in a variety of settings
- Excellent interpersonal skills
Desirable
- Ability to use quality improvement tools
- Ability to use project management tools
- Ability to make decisions required to deliver improvement projects
Knowledge and experience
Essential
- Experience of participating in a project team delivering improvement
- Experience of working with multi-disciplinary teams
Desirable
- Health or social care setting experience
- Experience of designing and planning improvement projects
- Knowledge and experience of project management, quality improvement and/or change management concepts and methodologies
- Experience of Training staff
Qualifications and training
Essential
- Educated to degree level, healthcare professional qualification or equivalent relevant experience
- Project management or improvement methodology training
- Evidence of continuing professional development
Aptitudes
Essential
- Ability to work independently and part of a team
- Ability to prioritise own workload effectively
- Self-motivated with a positive can-do attitude
- Flexible and adaptable to work across all Trust sites, and respond to changes to allocated work
Public Sector Language Competency
Essential
- Be able to speak fluent English to an appropriate standard
Person Specification
Skills and abilities
Essential
- Able to facilitate group discussions
- Able to engage, persuade, negotiate and influence others to adopt new working practices
- Strong communication skills - verbal, written and presentational - and able to communicate complex, sensitive and contentious information as necessary
- Proven probem-solving skills- ability to review processes and systems, and identify issues that need to be resolved
- Analytical skills- ability to gather and interpret relevant information for improvement projects
- Ability to use a range of IT applications including Microsoft Office products
- Ability to work with staff and service users in a variety of settings
- Excellent interpersonal skills
Desirable
- Ability to use quality improvement tools
- Ability to use project management tools
- Ability to make decisions required to deliver improvement projects
Knowledge and experience
Essential
- Experience of participating in a project team delivering improvement
- Experience of working with multi-disciplinary teams
Desirable
- Health or social care setting experience
- Experience of designing and planning improvement projects
- Knowledge and experience of project management, quality improvement and/or change management concepts and methodologies
- Experience of Training staff
Qualifications and training
Essential
- Educated to degree level, healthcare professional qualification or equivalent relevant experience
- Project management or improvement methodology training
- Evidence of continuing professional development
Aptitudes
Essential
- Ability to work independently and part of a team
- Ability to prioritise own workload effectively
- Self-motivated with a positive can-do attitude
- Flexible and adaptable to work across all Trust sites, and respond to changes to allocated work
Public Sector Language Competency
Essential
- Be able to speak fluent English to an appropriate standard
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
