Job summary
Working as part of the support team, the post holder will be responsible for the provision of system workflows and hardware support to the Trust's Radiology system's users.
Particular focus will be around the Trust RIS and PACS support, consisting mostly of RIS and PACS viewing software, servers and workstations. Workload will be allocated by the Trust's IT Service desk and the RIS/PACS Technical Lead.
Main duties of the job
Main Duties and Responsibilities
Applications for which system support are currently provided (but not limited to) include:-
- PACS
- CRIS
- UPACS
- Radiology VR Software
- iNtuition- Terrarecon
- Siemens Syngo Via
- Toshiba VES
- IEP
- IMS
The post holder will work within standard operating procedures, they will be required to use their own initiative to achieve their daily work but there will be a supervisor available for advice
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications and Training
Essential
- Good standard of education at GCSE or equivalent level
- Experience of radiology computer systems / qualification such as European computer driving licence
- Membership of Professional body concerned with Informatics (e.g. FedIP, BCS, UKCHIP) or Radiology (e.g. HCPC)
Knowledge and Experience
Essential
- Experience working within a helpdesk or similar supportive role within a team
- Knowledge and understanding of RIS/PACS in a radiology department
- Experience in teaching other staff
- 2 years' experience in a Radiology IT systems support environment
- Proven track record in provision of excellent customer service in a busy environment
Skills and Abilities
Essential
- Highly effective communication skills - verbally and written to staff
- Ability to use the radiology information system to pull up and change patient and examination data.
- Able to maintain a level head in a busy environment
- Willingness to learn new systems and Skills
- Understanding the critical importance of confidentiality
- Frequent use of VDU equipment every day
- Participate out of hours support when necessary to support service upgrades or outages
Person Specification
Qualifications and Training
Essential
- Good standard of education at GCSE or equivalent level
- Experience of radiology computer systems / qualification such as European computer driving licence
- Membership of Professional body concerned with Informatics (e.g. FedIP, BCS, UKCHIP) or Radiology (e.g. HCPC)
Knowledge and Experience
Essential
- Experience working within a helpdesk or similar supportive role within a team
- Knowledge and understanding of RIS/PACS in a radiology department
- Experience in teaching other staff
- 2 years' experience in a Radiology IT systems support environment
- Proven track record in provision of excellent customer service in a busy environment
Skills and Abilities
Essential
- Highly effective communication skills - verbally and written to staff
- Ability to use the radiology information system to pull up and change patient and examination data.
- Able to maintain a level head in a busy environment
- Willingness to learn new systems and Skills
- Understanding the critical importance of confidentiality
- Frequent use of VDU equipment every day
- Participate out of hours support when necessary to support service upgrades or outages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Royal Infirmary
Marlborough Street
Bristol
BS2 8HW
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
