Job summary
There has never been a more exciting time to join the Resourcing team as UHBW and NBT become part of a new hospital group and corporate functions align as part of the innovative Acute Provider Collaborative work.
This role will play a key part in the UHBW Resourcing senior leadership team and will have the pleasure of managing a high performing team to deliver an outstanding recruitment service to managers across the Trust and a fantastic personalised experience for each and every candidate.
If you feel that you have the attributes to fulfil the requirements of the demanding role and want to be part of the journey of building our future please apply today.
Main duties of the job
The Recruitment Operations Manager is an integral role within the senior HR team responsible for the day to day management and provision of the Recruitment service.
The post holder will ensure effective leadership and management of the service and lead on key aspects of the organisations recruitment and retention strategies.
Reporting to the Head of Resourcing the post holder will work closely with the wider HR team to ensure operational and transactional activity is undertaken and aligned to the Trust's objectives, aims and ambitions.
The post holder will play a pivotal role in supporting the Head of Resourcing on a day-to-day basis with outward relationship management, performance management, supervision of the Recruitment Service Managers and production of management information including Key Performance Indicators.
The post holder will lead the continuous development of an effective, quality and customer focused recruitment service and a portfolio of continuous improvement projects.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications and Training
Essential
- Educated to master's degree level (or able to demonstrate equivalent professional experience)
- CIPD level 7 or business studies qualification
- Continuing professional development, taking ownership and accountability for staying up to date.
Desirable
Knowledge and Experience
Essential
- Significant experience in a senior HR leadership and management role managing a large team
- Significant experience of providing recruitment related professional advice and support at a senior level
- Experience of managing a high volume in-house recruitment service
- Significant experience of NHS recruitment and its associated employment checks
- Selection interviewing
- Delivering training sessions
- Mentoring and coaching staff
- Partnering with managers
- Experience of an ATS
- Extensive knowledge of the local, regional and national healthcare labour market
- Extensive knowledge and detailed understanding of ESR, TRAC and NHS Jobs
- Significant knowledge in relation to employment legislation with particular reference to pre-employment checking information and right to work/immigration requirements and legislation
- Experience of effective management of complex or highly sensitive matters regarding resourcing and retention, including the withdrawal of offers of employment
- Experience of analysing and presenting workforce information including drawing conclusions and making recommendations
Skill sand Abilities
Essential
- High standards of written English and the ability to write business papers, policy and guidance documents
- Ability to solve problems drawing on a range of solutions from different sources and evaluating the best option
- Developing valued based assessment and selection methods
- Ability to work to tight deadlines
- Ability to judge complex situations, make decisions and apply appropriate solutions
- Ability to work on own initiative
- Able to manage and handle sensitive information and difficult messages in an effective and empathetic way
- Confident in the use of the full range of Microsoft Office applications and ability to utilise this software to develop and analyse information
- Advanced relationship management skills and the ability to engage at all levels, with a collaborative style that promotes effective joint working
- Able to set priorities and monitor progress against key objectives.
- Influencing and negotiating skills
- Highly analytical with the ability to interpret, triangulate, summarise and present a range of different sources of highly complex information and data, to a wide variety of stakeholder audiences
Aptitudes
Essential
- Flexibility in shift/working patterns to meet the needs of the service
- Ability to participate as a team member
- Willing to accept additional responsibilities as delegated by senior staff
- Collaborative and engaging approach
Person Specification
Qualifications and Training
Essential
- Educated to master's degree level (or able to demonstrate equivalent professional experience)
- CIPD level 7 or business studies qualification
- Continuing professional development, taking ownership and accountability for staying up to date.
Desirable
Knowledge and Experience
Essential
- Significant experience in a senior HR leadership and management role managing a large team
- Significant experience of providing recruitment related professional advice and support at a senior level
- Experience of managing a high volume in-house recruitment service
- Significant experience of NHS recruitment and its associated employment checks
- Selection interviewing
- Delivering training sessions
- Mentoring and coaching staff
- Partnering with managers
- Experience of an ATS
- Extensive knowledge of the local, regional and national healthcare labour market
- Extensive knowledge and detailed understanding of ESR, TRAC and NHS Jobs
- Significant knowledge in relation to employment legislation with particular reference to pre-employment checking information and right to work/immigration requirements and legislation
- Experience of effective management of complex or highly sensitive matters regarding resourcing and retention, including the withdrawal of offers of employment
- Experience of analysing and presenting workforce information including drawing conclusions and making recommendations
Skill sand Abilities
Essential
- High standards of written English and the ability to write business papers, policy and guidance documents
- Ability to solve problems drawing on a range of solutions from different sources and evaluating the best option
- Developing valued based assessment and selection methods
- Ability to work to tight deadlines
- Ability to judge complex situations, make decisions and apply appropriate solutions
- Ability to work on own initiative
- Able to manage and handle sensitive information and difficult messages in an effective and empathetic way
- Confident in the use of the full range of Microsoft Office applications and ability to utilise this software to develop and analyse information
- Advanced relationship management skills and the ability to engage at all levels, with a collaborative style that promotes effective joint working
- Able to set priorities and monitor progress against key objectives.
- Influencing and negotiating skills
- Highly analytical with the ability to interpret, triangulate, summarise and present a range of different sources of highly complex information and data, to a wide variety of stakeholder audiences
Aptitudes
Essential
- Flexibility in shift/working patterns to meet the needs of the service
- Ability to participate as a team member
- Willing to accept additional responsibilities as delegated by senior staff
- Collaborative and engaging approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
