Ward Clerk
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Job summary
An exciting opportunity has arisen for an enthusiastic and motivated Ward Clerk to join our team on our busy Older Persons Assessment Unit, A515
We require a full-time Ward Clerk (but would consider a job share) to help us maintain the smooth and effective running of our busy 25 bedded Older Person's Assessment Unit
This is a supportive role, assisting the clinical nursing team and wider MDT to ensure the department runs smoothly.
You will need to be flexible, adaptable and have strong organisational skills. Excellent communication skills are important as you will be liaising with teams throughout the hospital whilst working closely with the MDT, relatives and patients.
Main duties of the job
- To liaise with patients, clinical staff, GPs in person, via telephone &email
- Show a caring & professional approach towards patients & visitors
- Escalate patient queries, capacity problems and general issues to line manager or clinical staff as appropriate
- Welcome & assist patients & visitors on arrival & inform appropriate staff.
- Ensure that all clinical results & other clinical information are accurately filed
- Ensure patient records are appropriately received & transferred in & out of ward
- To carry out associated clerical duties, for example, filing , photocopying, distributing post, diary management & scanning
- Undertake the role's duties in the case of a major incident in your department
- Attend appropriate meetings as required by line manager
- Take part in departmental audits & associated duties
- Attend training courses
- Assist in training of new members of the team
- When requested, order stationary & essential items
- Check & update patient details on arrival
- To review discharge paperwork & book follow-up appointments
- Check incoming email inbox's daily to keep up to date with departmental & Trust information
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
19 February 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year pa / pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
387-M-2868-NG
Job locations
Bristol Royal Infirmary
Upper Maudlin Street
Bristol
BS2 8HW
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Royal Infirmary
Upper Maudlin Street
Bristol
BS2 8HW
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Employer contact details
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