Job summary
Are you an ambitious individual looking for a role in a rapidly evolving and exciting field working with a highly skilled multi-disciplinary team, where you have a real impact on provision of patient care in Bristol and the South West? A great opportunity has arisen in the department of Clinical Genetics for a full time Performance and Operations Manager.
Main duties of the job
The post holder will be responsible for the day-to-day operational management of the service and will support our expansion and development plans. This is a key position within the Specialised Services divisional management structure and will be highly visible, acting as the key management link with divisional team and contributing to the wider divisional agenda. We are looking for someone with operational management experience, strong service improvement and project management skills and proven experience of achieving key performance targets within the NHS. As you will be working closely with the Genetics, UHBW and external teams you will need excellent communication and negotiation skills and the confidence to engage with consultants and senior staff, challenge practice and make decisions, taking responsibility for their outcomes. The Department of Clinical Genetics at UHBW has been providing specialist adult and paediatric genetic services since 1989. Our service includes medical, genetic counselling and admin teams. There are close clinical and academic links with many departments within the hospital, including well-established cardiac and other MDT meetings. Peripheral clinics are provided across the region in Bath, Taunton, Yeovil and Gloucester.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications and training
Essential
- Degree-level qualification or relevant experience
- Supervisory or management qualification
- Evidence of continuing professional development
Knowledge and Experience
Essential
- People Management - appraisals, performance, recruitment
- Managing self and teams to meet deadlines and changing priorities
- Experience of managing performance and access targets
- Experience of managing patient pathways and waiting lists
- Previous relevant NHS experience in a supervisory position
Desirable
- Project or financial management
Skills and Abilities
Essential
- Effective communication, influencing and negotiating skills
- Able to coach, motivate and develop others
- Able to be empathetic, support and empower others
- IT literate
- Strong organisational skills and confident attitude with ability to work under pressure
- Proven ability to work under own initiative and with flexibility to respond to change
- Resilience and ability to deal with difficult situations
- Knowledge of clinical services
- Credible with staff at all levels
Desirable
- Knowledge of service improvement techniques
Aptitudes
Essential
- Supportive
- Respectful
- Collaborative
- Innovative
Person Specification
Qualifications and training
Essential
- Degree-level qualification or relevant experience
- Supervisory or management qualification
- Evidence of continuing professional development
Knowledge and Experience
Essential
- People Management - appraisals, performance, recruitment
- Managing self and teams to meet deadlines and changing priorities
- Experience of managing performance and access targets
- Experience of managing patient pathways and waiting lists
- Previous relevant NHS experience in a supervisory position
Desirable
- Project or financial management
Skills and Abilities
Essential
- Effective communication, influencing and negotiating skills
- Able to coach, motivate and develop others
- Able to be empathetic, support and empower others
- IT literate
- Strong organisational skills and confident attitude with ability to work under pressure
- Proven ability to work under own initiative and with flexibility to respond to change
- Resilience and ability to deal with difficult situations
- Knowledge of clinical services
- Credible with staff at all levels
Desirable
- Knowledge of service improvement techniques
Aptitudes
Essential
- Supportive
- Respectful
- Collaborative
- Innovative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
St Michaels Hospital
Southwell Street
Bristol
BS2 8EG
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
