Admissions Manager Cardiac Services
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Job summary
The post holder will manage the admitted operational activities and staff in the admissions team in the Bristol Heart Institute (BHI) working closely with the Assistant Performance and Operations Manager and the Divisional Management team, the post holder will contribute to the delivery of efficient theatre and catheter lab utilisation across Cardiac Services through their expertise across all aspects of admitted list management. The post holder will contribute to the delivery of challenging performance targets through effective communication and liaison with Consultant, medical, nursing and administration staff across the BHI. The post holder will line manage the admission coordinators, providing training and support for the team, including the management of annual leave, sickness, appraisals and ensuring sufficient cover is provided. To coordinate and support the cardiac and cardiology patients pathway to and from referring centres and within the BHI through to discharge or ongoing care. This will involve coordinating the referrals process, pre-transfer management of patients in referring centres, coordinating their transfer to the BHI and ensuring their subsequent discharge or return to the referring centre is carried out in a timely manner. The Admissions Manager will represent the main point of contract for referring Trust and will facilitate their referrals. The post holder will be able to remain calm under pressure and will have excellent interpersonal skills.
Main duties of the job
To line manage the admissions team and specialised services bed managers, including absence/sickness monitoring and appraisal reviews
Act as a single point of contact for referring centres in the management of cardiac surgery and cardiology transfer patients including day to day problem solving
To navigate complex patients through the cardiac surgery pathway, supporting patient experience, best clinical practice and efficient working
To support the local clinical Networks initiative to improve regional cardiac surgery referral processes
To communicate complex and receive complex sensitive information, both written and verbal, across the multi-disciplinary team, and external organisations to maintain confidentiality at all times
Provide a consistent and knowledgeable contact point, answering queries, giving advice and providing information to other departments and to external organisation as necessary
To support ward teams and the BHI Bed Coordinator in securing the prompt step down and subsequent discharge of repatriation of the cardiac surgery patients in accordance with Trust standards
Identify in advance any capacity issues that would affect cardiac services activity
To provide administrative support to the development of patient and services user information for non NHS paying patients
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
07 July 2023
Pay scheme
Agenda for change
Band
Band 5
Salary
£28,407 to £34,581 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
387-SPS-3584-LH
Job locations
Bristol Heart Institute
Terrell Street
Bristol
BS2 8ED
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Heart Institute
Terrell Street
Bristol
BS2 8ED
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
