University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Transaction Services Manager

Information:

This job is now closed

Job summary

The post holder will be responsible for the effective day to day management of a dedicated transaction services team in which they should be an expert in their field as well as managing a portfolio of individual work.

Working closely with the Deputy Head of Transactional Services to ensure that all transaction activity is conducted to a high standard in line with department and Trust objectives.

Using your knowledge and expertise of transactions services, to provide supportive cross-cover supervision to other transaction service teams.

Ensuring that all work is managed in line with Trust policies and procedures and Standing Financial Instructions.

This vacancy will be based at either University Bristol and Weston Foundation Hospital - Trust HQ and/or Weston General Hospital, with an element of remote working.

Main duties of the job

  • Day to day management and supervision of Team members; establishing 1:2:1s; managing performance; conducting appraisals and providing training and development.
  • Planning and organising team workloads as appropriate to meet important deadlines, targets and KPIs.
  • Dealing with complex queries and being the point of escalation for queries from your team.
  • Identifying areas for improvement, proposing changes to policy and procedures in order to gain efficiencies and improve KPIs
  • Ensuring staff have appropriate training and development, to meet the changing needs of the business and the individual.
  • Analysing complex and commercially sensitive financial information to problem solve and identify errors
  • Providing advice and guidance to finance and non-finance managers

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-awardwinning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£27,055 to £32,934 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-TS-6071-TJ-A

Job locations

Trust Headquarters, Bristol Royal Infirmary

Marlborough Street

Bristol

BS1 3NU


Job description

Job responsibilities

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge and Experience

Essential

  • Experience of managing and maintaining all aspects of a computerised Purchase Ledger function within a large organisation.
  • Experience of staff management.
  • Experience of recruitment, selection, and training of staff.
  • Experience of dealing with confidential and sensitive issues with all grades of staff.
  • Experience of handling and resolving all nature of staff issues in accordance with HR policies.
  • Experience of liaising with internal and external auditors, other government agencies, and professional advisors, discussing and implementing agreed recommendations.
  • Evidence of previous experience within the NHS or a large business organisation

Desirable

  • Experience of working as part of a management team

Skills and Abilities

Essential

  • Excellent communication and interpersonal skills.
  • Ability to motivate, manage and team-build to optimise performance.
  • Ability to work effectively with a flexible and adaptable approach.
  • Ability to work in an organised manner.
  • Ability to identify objectives and initiate action to achieve results.
  • Ability to act in a resilient manner and work under pressure.
  • Ability to frequently switch between complex tasks with no prior notice to meet demands of third party stakeholders.

Aptitudes

Essential

  • Committed, self-motivated, and able to act on own initiative.
  • Respecting Everyone.
  • Embracing Change.
  • Recognising Success.
  • Working Together.

Qualifications and Training

Essential

  • Degree in relevant qualification or equivalent experience
  • Evidence of CPD or qualification in transaction services or equivalent experience
  • Level 3 NVQ Customer Care and Management or equivalent experience
  • Evidence of previous management experience within the NHS or a large business organisation
Person Specification

Knowledge and Experience

Essential

  • Experience of managing and maintaining all aspects of a computerised Purchase Ledger function within a large organisation.
  • Experience of staff management.
  • Experience of recruitment, selection, and training of staff.
  • Experience of dealing with confidential and sensitive issues with all grades of staff.
  • Experience of handling and resolving all nature of staff issues in accordance with HR policies.
  • Experience of liaising with internal and external auditors, other government agencies, and professional advisors, discussing and implementing agreed recommendations.
  • Evidence of previous experience within the NHS or a large business organisation

Desirable

  • Experience of working as part of a management team

Skills and Abilities

Essential

  • Excellent communication and interpersonal skills.
  • Ability to motivate, manage and team-build to optimise performance.
  • Ability to work effectively with a flexible and adaptable approach.
  • Ability to work in an organised manner.
  • Ability to identify objectives and initiate action to achieve results.
  • Ability to act in a resilient manner and work under pressure.
  • Ability to frequently switch between complex tasks with no prior notice to meet demands of third party stakeholders.

Aptitudes

Essential

  • Committed, self-motivated, and able to act on own initiative.
  • Respecting Everyone.
  • Embracing Change.
  • Recognising Success.
  • Working Together.

Qualifications and Training

Essential

  • Degree in relevant qualification or equivalent experience
  • Evidence of CPD or qualification in transaction services or equivalent experience
  • Level 3 NVQ Customer Care and Management or equivalent experience
  • Evidence of previous management experience within the NHS or a large business organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Trust Headquarters, Bristol Royal Infirmary

Marlborough Street

Bristol

BS1 3NU


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Trust Headquarters, Bristol Royal Infirmary

Marlborough Street

Bristol

BS1 3NU


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Transactional Services

Tracy Prothero

Tracy.Prothero@uhbw.nhs.uk

01173426707

Details

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£27,055 to £32,934 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-TS-6071-TJ-A

Job locations

Trust Headquarters, Bristol Royal Infirmary

Marlborough Street

Bristol

BS1 3NU


Supporting documents

Privacy notice

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)'s privacy notice (opens in a new tab)