Royal Surrey NHS Foundation Trust

Administrator- Podiatry department

Information:

This job is now closed

Job summary

Administrator Podiatry department - Adult Community services

Base: Jarvis Centre, Guildford

Hours: 30 hours per week

Band: 3

We are part of the community branch of Royal Surrey County Hospital NHS Trust. This posted is based at the Jarvis center, Guildford. The department has five clinical sites within Guildford and Waverly.

We are a friendly and dynamic team made up of Podiatrist, podiatry Assistance and administration team. The entire team work together to improve the health of our local populations.

Main duties of the job

Role responsibilities:

  • To deal directly with administrative issues such as appointment bookings, Podiatry diary management and assisting in the smooth running of the department.
  • To assist the clinical team in administrative issues.
  • To take phone calls in the department and deal with arising issues swiftly and calmly.
  • To assist the administrative lead in keeping the EMIS electronic records system in good standing and ensuring all folders are correctly organised within the platform.
  • To take meeting minutes when required.

We are looking for someone who:

  • Has a good manner with people and ability to work with patients and colleagues alike.
  • Ability to work calmly under pressure and deal with issues arising in a timely and effective manner.
  • Ability to multi-task and mentally process several concurrent tasks at once.
  • Ability to take notes and record conversations with patients in a legible manner.
  • IT literate with basic skills in all Microsoft Office programmes.
  • Has a good telephone manner and confidence when dealing with difficult conversations.

If you would like to discuss this role, please contact James.fajo-misa@nhs.net

About us

Royal Surrey NHS Foundation Trust is a friendly, supportive, busy but welcoming acute and community Trust that is ambitious about developing our services and your career.

Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development. There are over 4,500 members of our Royal Surrey family.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in the community and homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC. We are investing in our colleagues through our health and wellbeing programme and a commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.

There has never been a better time to join us.

Details

Date posted

19 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year including HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

C9384-SW-EMF14433

Job locations

Virgin Care Ltd

60 Stoughton Road

Guildford

Surrey

GU1 1LJ


Job description

Job responsibilities

To provide comprehensive administrative support to the podiatry service, which will include patient appointment management and general service administration. You will need to prioritise and organise your own work. The post is based at Jarvis Centre Guildford and you may be required to work some of your time at Milford hospital in the main referral Centre. The Post Holder will take a lead role in ensuring high quality well run administrative processes are in place working with both the Admin Team lead and the Clinical Team Lead.

Job description

Job responsibilities

To provide comprehensive administrative support to the podiatry service, which will include patient appointment management and general service administration. You will need to prioritise and organise your own work. The post is based at Jarvis Centre Guildford and you may be required to work some of your time at Milford hospital in the main referral Centre. The Post Holder will take a lead role in ensuring high quality well run administrative processes are in place working with both the Admin Team lead and the Clinical Team Lead.

Person Specification

Qualifications

Essential

  • Good standard of education up to GCSE level or equivalent.
  • Good level of IT skills, including use of Microsoft Office packages and good understanding of computer data processing.

Experience

Essential

  • Experience of Spreadsheet, database, emails.
  • Experience of using the internet.
  • Previous experience of working within an office environment.
  • Good level of competency in word processing and data entry.
  • Good working knowledge of administrative practice.
  • Able to concentrate for set periods of time on set tasks.
  • Has good time management skills.

Desirable

  • Previous experience of working within the healthcare sector.
Person Specification

Qualifications

Essential

  • Good standard of education up to GCSE level or equivalent.
  • Good level of IT skills, including use of Microsoft Office packages and good understanding of computer data processing.

Experience

Essential

  • Experience of Spreadsheet, database, emails.
  • Experience of using the internet.
  • Previous experience of working within an office environment.
  • Good level of competency in word processing and data entry.
  • Good working knowledge of administrative practice.
  • Able to concentrate for set periods of time on set tasks.
  • Has good time management skills.

Desirable

  • Previous experience of working within the healthcare sector.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Virgin Care Ltd

60 Stoughton Road

Guildford

Surrey

GU1 1LJ


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Virgin Care Ltd

60 Stoughton Road

Guildford

Surrey

GU1 1LJ


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

James Fajo-Misa

James.fajo-misa@nhs.net

Details

Date posted

19 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year including HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

C9384-SW-EMF14433

Job locations

Virgin Care Ltd

60 Stoughton Road

Guildford

Surrey

GU1 1LJ


Supporting documents

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