Bank Administrator - Band 2

Job summary

As a Bank Administrator you will help deliver care to people and get to work with inspiring, skilled teams whilst you do it. We offer a supportive, inclusive environment with opportunities for further career development. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development. There are over 4,500 members of our Royal Surrey family. You as a Bank Administrator will work closely with members of the wider multi-disciplinary teams.

The NHS is changing and there's never been a better time to join Royal Surrey NHS Foundation Trust. One of the highlights following our latest Care Quality Commission inspection report states Throughout the trust staff treated patients with compassion and kindness

So join us and you can be confident that Royal Surrey NHS Foundation Trust is a Great Place to Work!

For further information about this opportunity please refer to the attached Job Description.

Main duties of the job

Receive all visitors to the department in a timely and polite way. Comply with all areas of data collection that will support the departments information needs both internally and externally.

Keep visitors/patients informed of any undue delays that may occur. Direct patients/visitors to areas appropriate to their needs in accordance with their needs in accordance with agreed protocols.

Answer and deal with all incoming telephone enquiries, ensuring relevant information is obtained, clear messages taken and written down only disclosing information that complies with the Data Protection Act. Make outgoing telephone calls as instructed to ensure the department runs smoothly. Bleep on-call managers, doctors and colleagues as requested.

Utilise keyboard (typing and/or data-entry) skills to accurately produce Word, Excel and PowerPoint documents, spreadsheets and presentations as requested. Use other Trust computer systems (subject to training first) and data-bases to accurately record and maintain data. Ensure documents produced are clearly electronically filed and copied as necessary in accordance with ward/department guidelines.

Ensure relevant paperwork and filing is accurately kept up to date. Ensure retrieval and availability of these records as and when required. Photocopy documents as required and requested.

Interviews for this role will be held on Thursday 13th April 2023.

About us

Royal Surrey NHS Foundation Trust is a friendly, supportive, busy but welcoming acute and community Trust that is ambitious about developing our services and your career.

Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development. There are over 4,500 members of our Royal Surrey family.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in the community and homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC. We are investing in our colleagues through our health and wellbeing programme and a commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.

There has never been a better time to join us.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Egerton Road

Guildford

Surrey

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Egerton Road

Guildford

Surrey

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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