Ultrasound Radiology Administrative Assistant
The closing date is 17 July 2025
Job summary
We are looking for an enthusiastic, self-motivated administrative assistant to join our friendly ultrasound administrative team.
The role will involve a variety of administrative and receptionist duties which support the daily patient flow and operations of this busy department.
To be considered for this role previous experience in a customer service role is highly desirable.
his position will require excellent communication skills to greet direct and assist customers in the department. You will require sufficient IT skills to access and enter data onto the Radiology information system and to book appointments, training will be provided.
Experience in administrative procedures would be advantageous.
Main duties of the job
The post holder will be a member of the administration and clerical team supporting Radiology in delivering a quality appointment service for their patients.
The administration role will involve working across multiple systems [e.g. Email, E-Referrals, CERNER, CRIS, Ordercomms to manage patient appointments in accordance with local procedures and national policies.
Communication is key to this role, the post holder will be required to:
o Record patient demographic and referral information accuratelyo Be polite, professional and empathetic when speaking to callers on the telephoneo Using initiative to be able to problem solve and answer queries as they arise
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Details
Date posted
10 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,883 to £26,958 a year Per Annum Pro Rata including High Cost Area Supplement
Contract
Permanent
Working pattern
Part-time
Reference number
384-LG-18650 B3
Job locations
Royal Surrey Hospital
Egerton Road
Guildford
GU2 7XX
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey Hospital
Egerton Road
Guildford
GU2 7XX
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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