Royal Surrey NHS Foundation Trust

Medical Secretary

The closing date is 28 May 2025

Job summary

An exciting opportunity has arisen within the Integrated Frailty Team for a highly skilled secretary to join our administrative team. We are seeking individuals with medical secretarial experience, ideally in a hospital or clinical setting, who can effectively work both within a team and independently.As part of our dynamic team, you will play a key role in supporting both administrative and clinical staff, ensuring smooth day-to-day operations.

Our administrative team is integral to delivering an exceptional patient experience. We recognise and value the contribution of our administrative staff and invest in their growth and development.

If you are enthusiastic, motivated, and committed to providing high-quality secretarial and administrative support, we would love to hear from you!

Main duties of the job

To provide a full range of medical secretarial services to consultants and their team within the Integrated Frailty SBU both at Milford Community Hospital and the acute trust Royal Surrey Hospital.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year (per annum) pro-rata -includes high cost area supplements (HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

345-AGB-EMF18419-B4

Job locations

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

Job description

Job responsibilities

Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultants practice and their team. To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

oGood general standard of education to GCSE level or equivalent including English

Desirable

oRSA II or equivalent in word processing/audio typing
oRSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Knowledge

Essential

oDemonstrates the ability to prioritise workload and to adapt effectively to changing priorities
oEvidence of establishing and maintaining effective filing systems
oExcellent verbal communication and interpersonal skills
oExcellent telephone manner
oExcellent spelling and grammar

Desirable

oWorking knowledge of the Trust Patient Administration System (Cerner) (*)
oAdvanced keyboard and audio typing skills o Working knowledge of Word, email and internet
oWorking knowledge of a range of software packages e.g. Microsoft Word, Excel, and locally used data bases e.g. ICE
oKnowledge of basic anatomy and physiology
oBroad knowledge of medical terminology
oDetailed knowledge of patient pathways and advanced medical terminology in own area of work (*)
oKnowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)

Person Specification

Qualifications

Essential

oGood general standard of education to GCSE level or equivalent including English

Desirable

oRSA II or equivalent in word processing/audio typing
oRSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Knowledge

Essential

oDemonstrates the ability to prioritise workload and to adapt effectively to changing priorities
oEvidence of establishing and maintaining effective filing systems
oExcellent verbal communication and interpersonal skills
oExcellent telephone manner
oExcellent spelling and grammar

Desirable

oWorking knowledge of the Trust Patient Administration System (Cerner) (*)
oAdvanced keyboard and audio typing skills o Working knowledge of Word, email and internet
oWorking knowledge of a range of software packages e.g. Microsoft Word, Excel, and locally used data bases e.g. ICE
oKnowledge of basic anatomy and physiology
oBroad knowledge of medical terminology
oDetailed knowledge of patient pathways and advanced medical terminology in own area of work (*)
oKnowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)