EME e-Quip contracts manager

Royal Surrey NHS Foundation Trust

The closing date is 05 May 2025

Job summary

The role will be responsible for the management of the maintenance contracts being loaded into e-Quip and ensuring key KPI targets are being met. The role is key in supporting the Head of Medical Engineering with asset management of all medical devices maintained by external providers within the Trust, providing assurance by high standards of record keeping; ensuring existing contracts are renewed in a timely manner; overseeing the booking processes for annual preventive maintenance; logging all contracts and routine servicing information (including service reports) on the Trust's Medical Devices Database (eQuip).

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The role will frequently require the post holder to engage with Healthcare Partners procurement and finance teams, and external third party contractors.

Main duties of the job

Oversee and manage service contracts for medical equipment using the E-Quip asset management system.

Monitor contract costs, ensuring value for money and identifying cost-saving opportunities where contracts haven't been fulfilled

Track contract performance against agreed SLAs and escalate non-compliance issues.

Ensure financial accuracy in invoicing, purchase orders, and budget forecasts related to equipment maintenance in uploaded into e-Quip

Contact external service providers to request planned preventive maintenance visits in a timely manner, according to the agreed schedule of servicing.

Liaise with Procurement and Finance teams as necessary regarding maintenance contract renewals and new contracts

Define the maintenance schedule for each piece of equipment in line with MHRA guidelines.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,469 to £36,483 a year per annum excluding HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

383-SB-EMF18437

Job locations

Healthcare Partners Ltd

90 Priestley Road

Guildford

GU2 7AU


Job description

Job responsibilities

Established in 2018 as a wholly owned subsidiary of Royal Surrey NHS Foundation Trust, Healthcare Partners are focused on attracting, retaining, developing and advancing our workforce. We are proud to be an equal opportunity workplace and an affirmative action employer, inclusion and diversity are key to the success of our company.

If you are looking to join a dynamic company with ambitious growth plans over the next ten years, look no further. You will have the opportunity to shape your career within an organisation where talent is recognised and where we will empower you to learn and develop. We arent about putting people into boxes we want people to break the mould and the boundaries to fulfil their potential. Our team here at HPL know that everything they do makes a difference to patients lives. This isnt just a job its a real career, a way of making a difference every single day. We are a true team of diverse, incredible people, all pulling together to fulfil our vision of enabling our clinicians to provide the ultimate care using the latest innovations to achieve the best outcome for their patients.

If you meet the requirements for this role and are looking to join an organisation that supports a Healthcare Trust rated Outstanding by the CQC, apply today. This could be the start of your new and rewarding career!

Please refer to the full job description & person Spesification.

Competencies:

The role calls for someone with Medical device knowledge and as such the post holder will have an awareness of the ISO 9001 quality management system

Knowledge of medical device asset management systems, ideally e-QUIP

Strong interpersonal skills with an ability to meet strict deadlines

Excellent IT skills which should include Microsoft Word and Excel,

Proficient in administrative and clerical duties.

Act as first point of contact for all communication relating to contracts within e-Quip.

Apply specialist knowledge to operate the Departments database system, ensuring accurate recording of service histories and other relevant documentation, providing records which help to satisfy the departments ISO QMS.

Qualifications:

Proven experience in administration role, preferably in a fast-paced, dynamic environment.

Demonstrated ability to organise and manage multiple priorities in a fast-paced, dynamic environment

Exceptional communication and interpersonal abilities

Proficient in Microsoft office and excel

Experience in NHS EME or similar

Experience of working in the patient environment

E-Quip database knowledge desirable

Strong leadership and customer service skills

Proficient in Microsoft office applications e.g. Word, excel, outlook etc

Job description

Job responsibilities

Established in 2018 as a wholly owned subsidiary of Royal Surrey NHS Foundation Trust, Healthcare Partners are focused on attracting, retaining, developing and advancing our workforce. We are proud to be an equal opportunity workplace and an affirmative action employer, inclusion and diversity are key to the success of our company.

If you are looking to join a dynamic company with ambitious growth plans over the next ten years, look no further. You will have the opportunity to shape your career within an organisation where talent is recognised and where we will empower you to learn and develop. We arent about putting people into boxes we want people to break the mould and the boundaries to fulfil their potential. Our team here at HPL know that everything they do makes a difference to patients lives. This isnt just a job its a real career, a way of making a difference every single day. We are a true team of diverse, incredible people, all pulling together to fulfil our vision of enabling our clinicians to provide the ultimate care using the latest innovations to achieve the best outcome for their patients.

If you meet the requirements for this role and are looking to join an organisation that supports a Healthcare Trust rated Outstanding by the CQC, apply today. This could be the start of your new and rewarding career!

Please refer to the full job description & person Spesification.

Competencies:

The role calls for someone with Medical device knowledge and as such the post holder will have an awareness of the ISO 9001 quality management system

Knowledge of medical device asset management systems, ideally e-QUIP

Strong interpersonal skills with an ability to meet strict deadlines

Excellent IT skills which should include Microsoft Word and Excel,

Proficient in administrative and clerical duties.

Act as first point of contact for all communication relating to contracts within e-Quip.

Apply specialist knowledge to operate the Departments database system, ensuring accurate recording of service histories and other relevant documentation, providing records which help to satisfy the departments ISO QMS.

Qualifications:

Proven experience in administration role, preferably in a fast-paced, dynamic environment.

Demonstrated ability to organise and manage multiple priorities in a fast-paced, dynamic environment

Exceptional communication and interpersonal abilities

Proficient in Microsoft office and excel

Experience in NHS EME or similar

Experience of working in the patient environment

E-Quip database knowledge desirable

Strong leadership and customer service skills

Proficient in Microsoft office applications e.g. Word, excel, outlook etc

Person Specification

Qualifications

Essential

  • Educated to A Level, including GCSE English and Maths, or equivalent qualification or experience (A)
  • Internal Auditors qualification

Desirable

  • Compliance or Quality Assurance qualification

Knowledge and Experience

Essential

  • A high level of experience in MS 365 packages including SharePoint, PowerApps, Word, Excel, Outlook, using Power BI and databases, and the ability to find innovative solutions through the use of IT
  • Experience and knowledge of quality and clinical assurance
  • Experience of internal auditing
  • Experience of administration, demonstrating an aptitude for a post at this level

Desirable

  • Experience and knowledge of NHS equipment management and supply chain processes
Person Specification

Qualifications

Essential

  • Educated to A Level, including GCSE English and Maths, or equivalent qualification or experience (A)
  • Internal Auditors qualification

Desirable

  • Compliance or Quality Assurance qualification

Knowledge and Experience

Essential

  • A high level of experience in MS 365 packages including SharePoint, PowerApps, Word, Excel, Outlook, using Power BI and databases, and the ability to find innovative solutions through the use of IT
  • Experience and knowledge of quality and clinical assurance
  • Experience of internal auditing
  • Experience of administration, demonstrating an aptitude for a post at this level

Desirable

  • Experience and knowledge of NHS equipment management and supply chain processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Healthcare Partners Ltd

90 Priestley Road

Guildford

GU2 7AU


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Healthcare Partners Ltd

90 Priestley Road

Guildford

GU2 7AU


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Head of Medical Engineering EME

Ben Caldicott

bencaldicott@nhs.net

01483571122

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,469 to £36,483 a year per annum excluding HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

383-SB-EMF18437

Job locations

Healthcare Partners Ltd

90 Priestley Road

Guildford

GU2 7AU


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