Neonatal Clinical Support Worker

Royal Surrey NHS Foundation Trust

The closing date is 10 May 2025

Job summary

Band 3 Neonatal Clinical Support Worker

Special Care Baby Unit

We are looking to recruit motivated, dedicated and caring band 3 Neonatal Clinical Support Worker with recent experience working in Special Care Baby Unit/Transitional Care/ Maternity Unit to join our friendly team. The specialist knowledge and experience you have gained will allow you to safely prioritise and manage care of up to 4 babies requiring special care, as per BAPM guideline. You will be supported at all times by the registered nurse on duty.

You will need to prove your genuine interest in caring for the neonates and their families requiring special care.

Our SCBU has 10 cots and we care for high dependency and special care babies of 31 weeks gestation and above. We pride ourselves in working together to provide family-centred care. We are the first neonatal unit in the Kent, Surrey and Sussex Operational Delivery Network to achieve both BFI Baby Friendly Accreditation and Bliss Baby Charter Gold Award.

The candidate must be able to support the family unit whilst caring for the baby. We in turn will support you by providing a comprehensive induction programme in addition to the support from Practice Development Team and colleagues. If you are newly qualified, you will join the Trust Preceptorship Programme.

This is a permanent contract, internal rotation as standard. We will consider part-time, please discuss hours at interview.

Main duties of the job

1. The neonatal clinical support worker must assist the Registered Neonatal Nurse/Midwife to maintain a high standard of care.

2. The neonatal clinical support worker must be accountable to the Registered Neonatal Nurses/Midwives that she is working with.

3. The neonatal clinical support worker will maintain the dignity of patients and parents/carers at all times, respecting their individual needs and wishes.

4. The neonatal clinical support worker will observe changes in the condition of babies, take the prescribed actions and report promptly and accurately to the Nurse/Midwife in Charge.

5. The neonatal clinical support worker must be aware of the Trust guidance and policies on all aspects of Health and Safety including Infection control and COSHH (care of substances hazardous to health

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ

Date posted

09 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year Per annum (pro rata) inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

384-TM-EMF17565 B3

Job locations

Royal Surrey County Hospital

Egerton Rd

Guildford

GU2 7XX

Job description

Job responsibilities

The neonatal clinical support worker will prioritise the workload, and participate in nursing procedures following instruction / education and at the discretion of a qualified Neonatal Nurse/Midwife. This includes:

Carrying out regular observations of temperature, pulse, respirations and heart rate. This also includes oxygen saturation rate when requested. The findings should be recorded on the observation chart and reported to the Neonatal Nurse responsible for overall care of the neonate.

Undertaking blood tests on neonates for:

- monitoring of glucose levels in babies on the BM protocol

- Serum bilirubin levels

- Newborn Blood spot screening test

Undertaking naso/oro-gastric tube feeding. The opportunity exists to develop this competency following training and assessment.

Collection of microbiology samples as requested, such as eye swabs, urine and stool samples.

Assist Registered Nurses/Midwives and mothers in caring for babies undergoing phototherapy.

Job description

Job responsibilities

Carrying out regular observations of temperature, pulse, respirations and heart rate. This also includes oxygen saturation rate when requested. The findings should be recorded on the observation chart and reported to the Neonatal Nurse responsible for overall care of the neonate.

Undertaking blood tests on neonates for:

- monitoring of glucose levels in babies on the BM protocol

- Serum bilirubin levels

- Newborn Blood spot screening test

Undertaking naso/oro-gastric tube feeding. The opportunity exists to develop this competency following training and assessment.

Collection of microbiology samples as requested, such as eye swabs, urine and stool samples.

Assist Registered Nurses/Midwives and mothers in caring for babies undergoing phototherapy.

Person Specification

Qualifications

Essential

Good standard of general Education
Healthcare support Worker Level 2 qualification (Care Certificate) or equivalent in maternity/neonatal health care

Desirable

N.N.E.B or NVQ at level 2 in Health or Childcare or Foundation Degree in Health and Social Care (or equivalent)

Knowledge and Experience

Essential

Recent clinical experience in a Maternity or Paediatric environment in an acute hospital setting
Minimum of 6 months working in an acute maternity/neonatal healthcare setting

Person Specification

Qualifications

Essential

Good standard of general Education
Healthcare support Worker Level 2 qualification (Care Certificate) or equivalent in maternity/neonatal health care

Desirable

N.N.E.B or NVQ at level 2 in Health or Childcare or Foundation Degree in Health and Social Care (or equivalent)

Knowledge and Experience

Essential

Recent clinical experience in a Maternity or Paediatric environment in an acute hospital setting
Minimum of 6 months working in an acute maternity/neonatal healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.