Job summary
Are you an organised and compassionate professional with experience in phlebotomy and administration? Join our Clinical Investigation Unit and make a real difference in patient care.We are looking for a motivated and detail-oriented Phlebotomist/Administrator to support the Clinical Investigation Unit at Royal Surrey Financial Trust Hospital. This role is ideal for someone with strong phlebotomy skills, excellent communication abilities, and a passion for delivering high-quality patient care.As a Phlebotomist/Administrator, you will play a vital role in ensuring the smooth operation of the Clinical Investigation Unit. You will be responsible for both patient-facing duties, such as phlebotomy and sample collection, as well as essential administrative tasks that support the unit's daily functions.
Main duties of the job
Your key responsibilities will include:? Phlebotomy - Collecting blood samples from patients with care and precision? Patient Interaction - Ensuring a compassionate and professional experience? Administration - Managing records, data entry, and coordinating appointments? Multidisciplinary Team Support - Working closely with clinicians, nurses, and support staff? Problem-Solving - Anticipating and resolving issues to maintain efficiency? Quality & Compliance - Adhering to safety protocols and patient confidentiality standards
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job description
Job responsibilities
Please refer to the full job description & person specification
Collects, using venepuncture procedures, blood samples from adult and paediatric patientsin a variety of settings, selecting the appropriate equipment for the procedure. Collect venous blood samples for blood culture testing selecting the appropriate equipmentand adhering to specific infection control measures and policies.
Monitors and maintains the health, safety and security of self and patients during thevenepuncture procedure. Practices within risk management/ occupational health legislationand Trust procedures, and is aware of potential hazards. Collects samples from patients in high risk categories and is aware of potential hazards. Isable to follow agreed protocols to minimise risk to self and others. Is aware of the clinical conditions and precautions that are necessary for sample quality tobe maintained during the venepuncture procedure, and makes the decision of appropriate siteselection, correct use of tourniquet and selection of blood sample bottles. Is proficient in performing Point of Care sample testing and be able to make a judgementsto meet the requirements of the clinical investigation unit assessments, typically analysingsamples and following the appropriate SOP. Ensures that blood sample bottles are accurately labelled in accordance with departmentalpolicies and procedures. Ensures that clinical samples are correctly packaged for transportation to the laboratory inaccordance with the policies and procedures of the Pathology Department. Is proficient in the use, maintenance and quality control procedures of the departmentalequipment. Works to ensure that departmental performance targets are met by continually assessingpriority of own work; taking into account individual needs of the patient. To monitor patientdemand levels in the clinics. Is fully conversant with and works to relevant departmental policies and Standard OperatingProcedures, ensuring that personal performance complies with ISO standards (Internationalstandards organisation). Provides support to junior members of staff, and encourage best practice. Is proficient in measure and record blood pressure (BP), weight (WT), and BMI assessmentusing the departmental/trust IT system. Maintain and update patient files as and when required. Contact patients for rebooking and appointment scheduling, ensuring correct printappointment cards, letters, and picklists for clinics and sent in a timely manner. Create and manage clinic schedules, including adding slots and cancelling clinics on thedepartmental/trusts IT systems. Liaise with other hospitals to retrieve blood test results following the appropriate performanceindicators.Information Technology: Is able to use the departmental /Trusts computer system to check emails and participate ine-learning To view and move between several open applications simultaneously e.g., site specific ICEapplications, EPR, printing screens
Job description
Job responsibilities
Please refer to the full job description & person specification
Collects, using venepuncture procedures, blood samples from adult and paediatric patientsin a variety of settings, selecting the appropriate equipment for the procedure. Collect venous blood samples for blood culture testing selecting the appropriate equipmentand adhering to specific infection control measures and policies.
Monitors and maintains the health, safety and security of self and patients during thevenepuncture procedure. Practices within risk management/ occupational health legislationand Trust procedures, and is aware of potential hazards. Collects samples from patients in high risk categories and is aware of potential hazards. Isable to follow agreed protocols to minimise risk to self and others. Is aware of the clinical conditions and precautions that are necessary for sample quality tobe maintained during the venepuncture procedure, and makes the decision of appropriate siteselection, correct use of tourniquet and selection of blood sample bottles. Is proficient in performing Point of Care sample testing and be able to make a judgementsto meet the requirements of the clinical investigation unit assessments, typically analysingsamples and following the appropriate SOP. Ensures that blood sample bottles are accurately labelled in accordance with departmentalpolicies and procedures. Ensures that clinical samples are correctly packaged for transportation to the laboratory inaccordance with the policies and procedures of the Pathology Department. Is proficient in the use, maintenance and quality control procedures of the departmentalequipment. Works to ensure that departmental performance targets are met by continually assessingpriority of own work; taking into account individual needs of the patient. To monitor patientdemand levels in the clinics. Is fully conversant with and works to relevant departmental policies and Standard OperatingProcedures, ensuring that personal performance complies with ISO standards (Internationalstandards organisation). Provides support to junior members of staff, and encourage best practice. Is proficient in measure and record blood pressure (BP), weight (WT), and BMI assessmentusing the departmental/trust IT system. Maintain and update patient files as and when required. Contact patients for rebooking and appointment scheduling, ensuring correct printappointment cards, letters, and picklists for clinics and sent in a timely manner. Create and manage clinic schedules, including adding slots and cancelling clinics on thedepartmental/trusts IT systems. Liaise with other hospitals to retrieve blood test results following the appropriate performanceindicators.Information Technology: Is able to use the departmental /Trusts computer system to check emails and participate ine-learning To view and move between several open applications simultaneously e.g., site specific ICEapplications, EPR, printing screens
Person Specification
Qualifications
Essential
- Basic numeracy and language skills
- Is able to undertake an initial 6 week training programme running concurrently over five days per week
- Venepuncture certificate or evidence of Phlebotomy training
Knowledge and Experience
Essential
- Knowledge of relevant Medical Terminology
- To demonstrate the ability to collect blood samples correctly
- Previous phlebotomy/administrator experience in a healthcare environment
- The post holder will be assessed on their practical skills and knowledge base and must have reached competency equivalent to QCF Level 3 Unit 4223/340 Obtain A Venous Blood Sample(HSC 3053).
- Be able to guide and supervise less experienced members of staf
- Supports learning and development of self and others, with a willingness to learn, retain information and engage in any necessary induction and training programmes.
Person Specification
Qualifications
Essential
- Basic numeracy and language skills
- Is able to undertake an initial 6 week training programme running concurrently over five days per week
- Venepuncture certificate or evidence of Phlebotomy training
Knowledge and Experience
Essential
- Knowledge of relevant Medical Terminology
- To demonstrate the ability to collect blood samples correctly
- Previous phlebotomy/administrator experience in a healthcare environment
- The post holder will be assessed on their practical skills and knowledge base and must have reached competency equivalent to QCF Level 3 Unit 4223/340 Obtain A Venous Blood Sample(HSC 3053).
- Be able to guide and supervise less experienced members of staf
- Supports learning and development of self and others, with a willingness to learn, retain information and engage in any necessary induction and training programmes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
