Medical Secretary – Oncology

Royal Surrey NHS Foundation Trust

This job is now closed

Job summary

Do you enjoy working in an exciting and challenging environment? We are looking for 2 experienced Medical Secretaries to join us at the Royal Surrey Hospital NHS Foundation Trust. Based within the Royal Surrey Cancer Centre on a permanent basis Monday to Friday

We are looking for individuals' who will provide comprehensive secretarial and administrative support to allocated Oncology teams. As an experienced Secretary, you will be required to possess excellent communication and organisational skills combined with good IT skills and ideally a working knowledge and experience of working within a patient care or customer care focused role. NHS experience is desired but not essential.

Main duties of the job

The successful applicants will be able to demonstrate that they can work upon their own initiative whilst working well within a team. The role will include a wide range of medical secretarial and administrative duties encompassing but not limited to the review and editing of patient letters and clinical correspondence utilising dedicated transcription software (Dictate IT), ensuring said correspondence meets national turnaround targets and KPIs'. There will be a need for undertaking learning and understanding the provision of the clinical service and working alongside and in conjunction with both the clinical and administrative teams. In addition to the secretarial aspects of the role training will be provided to ensure an understanding of the clinical rota and the occasional booking of appointments specific to the clinical team is gained.

Being the first point of contact for patient queries amongst other general administrative duties will be an essential part of the role thus requires an empathetic nature and a proactive and can do attitude.

The department encourages personal development and you will be required to take an active part in the units PDP and Mandatory Training processes.

We are a busy unit with friendly, dedicated teams' who understand the oncology specialty in depth and who will assist you in settling into the team.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Date posted

03 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year per annum pro rata for part time INC HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

384-AGB-EMF17609

Job locations

Royal Surrey Hospital

Guildford

GU2 7XX

Job description

Job responsibilities

To provide a full range of medical secretarial & personal assistant services to Oncology consultants and their clinical teams.

Manage own workload, demonstrate efficient and effective organization. assist the Team Leader in overseeing the smooth effective operation of the Medical Secretarial office.

To work autonomously and within a team; providing full organisational support to the consultants practice and their team.

To ensure procedures and working practices are in place so that the Specialty and Trust can deliver a service that meets the standards and that KPI targets that are in place.

To provide a considerate and focused service in all dealings with patients and their families and with staff around the hospital and throughout the system.

Job description

Job responsibilities

To provide a full range of medical secretarial & personal assistant services to Oncology consultants and their clinical teams.

Manage own workload, demonstrate efficient and effective organization. assist the Team Leader in overseeing the smooth effective operation of the Medical Secretarial office.

To work autonomously and within a team; providing full organisational support to the consultants practice and their team.

To ensure procedures and working practices are in place so that the Specialty and Trust can deliver a service that meets the standards and that KPI targets that are in place.

To provide a considerate and focused service in all dealings with patients and their families and with staff around the hospital and throughout the system.

Person Specification

Qualifications

Essential

Good general standard of education to GSCE level or equivalent including English
RSA II or equivalent in word processing / audio typing
RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Know;edge and Skills

Essential

Broad knowledge of medical terminology,.
Knowledge of basic anatomy and physiology
Demonstrate ability to prioritise workload and to adapt effectively to changing priorities.
Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work.
Working knowledge of a range of software packages, eg MS Word, Excel and PowerPoint and other locally used databases eg. Pathology Laboratory Information System (WinPath) or similar.

Person Specification

Qualifications

Essential

Good general standard of education to GSCE level or equivalent including English
RSA II or equivalent in word processing / audio typing
RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Know;edge and Skills

Essential

Broad knowledge of medical terminology,.
Knowledge of basic anatomy and physiology
Demonstrate ability to prioritise workload and to adapt effectively to changing priorities.
Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work.
Working knowledge of a range of software packages, eg MS Word, Excel and PowerPoint and other locally used databases eg. Pathology Laboratory Information System (WinPath) or similar.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.