Royal Surrey NHS Foundation Trust

Nuclear Medicine Administrator

Information:

This job is now closed

Job summary

To provide high quality administrative support to the Nuclear Medicine Dept. Participate in a wide range of activities to ensure the smooth operation and delivery of an excellent outpatient appointment service. Ensuring that the Trust is able to meet its service requirements and national operational targets. To carry out required administration and coordination tasks, organise and run regular meetings for the admin team. To be the point of contact between different sections of the Nuclear Medicine service, such as Therapy, Diagnostics and Administration but will also include being the liaison between other hospital departments and colleague. The post holder must have or develop knowledge and understand how operational capacity relates to the appointments being booked. Supply administrative support for the maintenance of the Nuclear Medicine Quality Management System.

Main duties of the job

This position is part of the team specifically supporting Nuclear Medicine services. The main responsibilities are:

  1. To receive and record Nuclear Medicine referrals.
  2. To book and reschedule sometimes complex patient appointments for all NHS and private patients.
  3. Demonstrate proficient keyboard and computer skills
  4. Manage data in Excel spreadsheets and reports in other office platforms
  5. Keep records and reports up to date
  6. Ability to communicate and deal with all enquiries from staff, referring practitioners, patients and other health service organisations in a timely manner.
  7. Prepare monthly KPI reports for the managers including any ad-hoc reports required.
  8. To help organise and run meetings at Administration, Imaging or Departmental level.
  9. To be the point of contact between the department and external bodies, such as the implementation of Electronic Patient Records, regarding the effectiveness of Service delivery.
  1. The post holder should have the ability to manage and prioritise their workload whilst being able to work under pressure, and have the ability to communicate with staff at all levels.
  2. Training will be provided to support the administrative maintenance of the Quality Management System (QMS) and support the department to achieve MPACE accreditation.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted

07 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,405 to £28,976 a year per annum pro rata inc HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

384-AGB-EMF15931

Job locations

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX


Job description

Job responsibilities

A permanent, part-time vacancy has arisen for a Band 4 Administrator in Nuclear Medicine Physics, based at the Royal Surrey County Hospital in Guildford. The post is offered at 0.6WTE (3 days per week).

You will be providing administrative support to our team of 12 dynamic and friendly physicists who provide scientific support to the Royal Surrey County Hospital, five regional Nuclear Medicine Departments and a number of private clients. At the Royal Surrey the Physics team provides scientific support to the Nuclear Medicine diagnostic imaging service, as well as running a comprehensive and busy Molecular Radiotherapy clinical service. We also provide Medical Physics services other local NHS Trusts and private providers of diagnostic imaging and Molecular Radiotherapy locally through external contracts.

The successful candidate will be enthusiastic, professional and have a high attention to detail. You will bring a diverse range of skills to help manage complex patient therapy pathways, which will include making patient appointment bookings, coordinating staff availability for procedures, and liaising with other departments involved in the pathway. You will also provide administrative support to our commercial contracts. You will have a flexible approach to your duties, the ability to work both as part of the wider multi-disciplinary team, and be able to work independently, prioritising your work in a busy clinical environment. Training and development is actively supported within the team.

For further information on these please contact James Scuffham, Head of Nuclear Medicine Physics on 01483 406708.

Job description

Job responsibilities

A permanent, part-time vacancy has arisen for a Band 4 Administrator in Nuclear Medicine Physics, based at the Royal Surrey County Hospital in Guildford. The post is offered at 0.6WTE (3 days per week).

You will be providing administrative support to our team of 12 dynamic and friendly physicists who provide scientific support to the Royal Surrey County Hospital, five regional Nuclear Medicine Departments and a number of private clients. At the Royal Surrey the Physics team provides scientific support to the Nuclear Medicine diagnostic imaging service, as well as running a comprehensive and busy Molecular Radiotherapy clinical service. We also provide Medical Physics services other local NHS Trusts and private providers of diagnostic imaging and Molecular Radiotherapy locally through external contracts.

The successful candidate will be enthusiastic, professional and have a high attention to detail. You will bring a diverse range of skills to help manage complex patient therapy pathways, which will include making patient appointment bookings, coordinating staff availability for procedures, and liaising with other departments involved in the pathway. You will also provide administrative support to our commercial contracts. You will have a flexible approach to your duties, the ability to work both as part of the wider multi-disciplinary team, and be able to work independently, prioritising your work in a busy clinical environment. Training and development is actively supported within the team.

For further information on these please contact James Scuffham, Head of Nuclear Medicine Physics on 01483 406708.

Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent

Knowledge and Skills

Essential

  • Experience of collaborating with other staff-groups
  • Excellent customer care skills
  • Ability to understand medical terminology

Desirable

  • Experience of working in an Oncology department
  • Use of computerised department record and verify systems
  • Excellent knowledge of Excellent knowledge of medical terminology
Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent

Knowledge and Skills

Essential

  • Experience of collaborating with other staff-groups
  • Excellent customer care skills
  • Ability to understand medical terminology

Desirable

  • Experience of working in an Oncology department
  • Use of computerised department record and verify systems
  • Excellent knowledge of Excellent knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Nuclear Medicine Physics

James Scuffham

01483406708

Details

Date posted

07 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,405 to £28,976 a year per annum pro rata inc HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

384-AGB-EMF15931

Job locations

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX


Supporting documents

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