Immunology and Allergy Medical Secretary

Royal Surrey NHS Foundation Trust

The closing date is 06 May 2024

Job summary

Enthusiastic applications are invited to apply for the role of Medical Secretary in Pathology. The post holder will require excellent communication and organisational skills.

Having achieved Foundation Trust status and been identified as a CHKS 40 Top Hospital and a Top 100 Healthcare employer, our focus is to offer the best possible care and treatment outcomes for our patients, and to continue to be the employer of choice for our staff. We focus on giving our patients the best outcomes of care and an excellent experience whilst in our hospital. By ensuring a skilled and motivated staff group, we aim to best meet patients' needs and ensure excellent productivity.

We are looking for an individual that would enjoy working in an interesting and challenging environment, who has excellent interpersonal and organisational skills along with the aptitude to communicate effectively with patients, GPs and referring hospitals. The successful applicant will be a proactive team member who can demonstrate efficient secretarial skills in order to ensure the smooth effective operation of the team. Previous medical secretary experience in a hospital environment would therefore be an advantage.

Kindly note that interviews will be face to face only and a remote interview is not an option.

Main duties of the job

The post holder will provide secretarial support to the Immunology & Allergy Consultants. They will join a small team of medical secretaries who are engaged and experienced in dealing with a variety of consultants.

The secretary works within the Immunology and Allergy Office team who provide a comprehensive administration and secretarial service to the Consultants, Junior Doctors, Scientists and their teams within the Pathology Specialty of Immunology.

They will be expected to liaise directly with their assigned consultants, clinical nurse specialists as well as patients and carers and a number of different professions, both within and external to the trust.T

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,405 to £28,976 a year per annum - includes high cost area supplements (HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

384-JH-EMF15898-B4

Job locations

Royal Surrey Hospital

Guildford

GU2 7XX

Job description

Job responsibilities

To provide a full range of medical secretarial & personal assistant service to consultants and their team.

Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office.

To work autonomously within a team; providing full organisational support to the consultants practice and their team.

To ensure procedures and working practices are in place so that the Specialty and Trust can deliver a service that meets the standards and targets that have been set.

To provide a considerate, patient focused service in all dealings with patients and with staff around the hospital and throughout the whole system.

Job description

Job responsibilities

To provide a full range of medical secretarial & personal assistant service to consultants and their team.

Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office.

To work autonomously within a team; providing full organisational support to the consultants practice and their team.

To ensure procedures and working practices are in place so that the Specialty and Trust can deliver a service that meets the standards and targets that have been set.

To provide a considerate, patient focused service in all dealings with patients and with staff around the hospital and throughout the whole system.

Person Specification

Qualifications

Essential

Good general standard of education to GSCE level or equivalent including English

Desirable

RSA II or equivalent in word processing / audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Knowledge & Experience

Essential

Demonstrate ability to prioritise workload and to adapt effectively to changing priorities.
Experience of working in a busy environment
Experience of dealing with the general public
Experience of working in a large, complex organisation and a multi-disciplinary environment.
Experience in using patient administration systems

Desirable

Experience of establishing and maintaining effective filing systems
Knowledge of Pathology Laboratory Information System (WinPath) or similar.
Extensive experience in a medical environment, with at least some working as a medical secretary
Awareness and understanding of NHS issues
Experience of mentoring, training or supervising others

Person Specification

Qualifications

Essential

Good general standard of education to GSCE level or equivalent including English

Desirable

RSA II or equivalent in word processing / audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Knowledge & Experience

Essential

Demonstrate ability to prioritise workload and to adapt effectively to changing priorities.
Experience of working in a busy environment
Experience of dealing with the general public
Experience of working in a large, complex organisation and a multi-disciplinary environment.
Experience in using patient administration systems

Desirable

Experience of establishing and maintaining effective filing systems
Knowledge of Pathology Laboratory Information System (WinPath) or similar.
Extensive experience in a medical environment, with at least some working as a medical secretary
Awareness and understanding of NHS issues
Experience of mentoring, training or supervising others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.