Royal Surrey NHS Foundation Trust

Transformation Lead

Information:

This job is now closed

Job summary

The Transformation Lead's purpose is to take responsibility for the effective delivery of improvement activities within their remit. Their role is highly visible as a senior leader and they will take a structured approach to leading large scale changes, utilising the Trust's standard approach which includes A3 thinking and QI methodology.

They will be responsible for all aspects of the delivery, including planning; project start-up and delivery; working with clinical and non-clinical leads across the Trust and linking with wider stakeholders such as GPs and patients to ensure their voice guides our transformation.

They will drive the delivery of change towards the agreed service targets and lead people through the changes required to achieve the goals set out for the piece of work, managing conflict and facilitating stakeholders to move towards a shared goal. They will ensure the effective governance of the work, and be responsible for ensuring effective benefits management is in place to track impact of the project (across Quality, Delivery, People and Finance).

Interviews are planned for 13 March 2024 and will be face to face.

Main duties of the job

The Transformation Lead will be responsible for coordinating all elements of the programme or project life cycle and will take day to day responsibility for supporting the delivery at each stage, from inception to post-deliver evaluation.

In practice, the key elements of the role will be:

  • Working with key stakeholders to develop a shared vision, project/programme governance structure and plans to ensure that the piece of work is delivered effectively.
  • Facilitating the co-design of pathway and process changes with clinical and operational leads and service users.
  • Ensuring an effective approach to managing the people/social elements of the programme of work, utilising approaches such as Bridge's Transitions model, Kotter's change model or ADKAR to help where appropriate.
  • Bridging the gap between organisational vision/direction and practical implementation: translating what is required from an organisational perspective and making it deliverable and meaningful for the front-line clinical/operational teams
  • Leading through others to ensure that the changes are owned by the people who will continue to work in the services at the end of the project or programme

This role is a key senior member of the Transformation team and will be expected to take a leadership role within the team to support the Associate Director of Transformation in the successful delivery of the team's objectives in support of True North and Breakthrough Objectives.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ

Details

Date posted

13 February 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£60,983 to £70,536 a year per annum - includes high cost area supplements (HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

384-JH-EMF15270

Job locations

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX


Job description

Job responsibilities

Do you have a passion for improving how health and care is delivered? Are you able to motivate, engage and support teams to deliver sustainable results in complex environments at pace? Do you want to be in a role where you can make a real difference to staff and patients experience?

As a transformation programme manager, you will play a vital part in the leading our transformation journey. We are looking for highly motivated individuals who want to drive improvements, working with people to deliver sustainable changes in how we deliver services.

Perhaps you are currently a clinician or operational manager in the NHS who is looking for an alternative career path? Or a graduate who has developed a broad range of experience and would like to come in to a role where you can put it into action? We can train you if you do not have significant project and programme management skills we need someone to convene, energise and facilitate people to deliver improvement across our organisation and beyond.

The job description provides more details about the role and if youd like a confidential conversation about it then please get in touch. Secondments and part time applicants will also be considered.

Sarah Scales Associate Director of Transformation, sarahscales@nhs.net

For more information, please refer to the attached Job Description.

Job description

Job responsibilities

Do you have a passion for improving how health and care is delivered? Are you able to motivate, engage and support teams to deliver sustainable results in complex environments at pace? Do you want to be in a role where you can make a real difference to staff and patients experience?

As a transformation programme manager, you will play a vital part in the leading our transformation journey. We are looking for highly motivated individuals who want to drive improvements, working with people to deliver sustainable changes in how we deliver services.

Perhaps you are currently a clinician or operational manager in the NHS who is looking for an alternative career path? Or a graduate who has developed a broad range of experience and would like to come in to a role where you can put it into action? We can train you if you do not have significant project and programme management skills we need someone to convene, energise and facilitate people to deliver improvement across our organisation and beyond.

The job description provides more details about the role and if youd like a confidential conversation about it then please get in touch. Secondments and part time applicants will also be considered.

Sarah Scales Associate Director of Transformation, sarahscales@nhs.net

For more information, please refer to the attached Job Description.

Person Specification

Qualifications

Essential

  • Minimum of degree level with either a Masters degree or equivalent experience
  • Experience at a senior level in a complex organisation

Desirable

  • Qualification in a Project management tools such as Prince II, MSP etc
  • Qualification in service improvement methodologies eg Lean, Six Sigma

Knowledge

Essential

  • A proven track record of service improvement and/or operational management with responsibility for the full range of operational and clinical services.
  • Experience of managing service change at a senior level
  • Evidence of using change/service improvement methodologies such as 6 sigma, lean, QI - including use of PDSA as an approach to change
  • Ability to coordinate the scheduling, phasing and delivery of projects

Desirable

  • Previous role in service improvement or operational experience above service manager level.
  • Extensive NHS experience.
  • Information Analyst experience
Person Specification

Qualifications

Essential

  • Minimum of degree level with either a Masters degree or equivalent experience
  • Experience at a senior level in a complex organisation

Desirable

  • Qualification in a Project management tools such as Prince II, MSP etc
  • Qualification in service improvement methodologies eg Lean, Six Sigma

Knowledge

Essential

  • A proven track record of service improvement and/or operational management with responsibility for the full range of operational and clinical services.
  • Experience of managing service change at a senior level
  • Evidence of using change/service improvement methodologies such as 6 sigma, lean, QI - including use of PDSA as an approach to change
  • Ability to coordinate the scheduling, phasing and delivery of projects

Desirable

  • Previous role in service improvement or operational experience above service manager level.
  • Extensive NHS experience.
  • Information Analyst experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Transformation Lead

Sarah Scales

sarahscales@nhs.net

Details

Date posted

13 February 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£60,983 to £70,536 a year per annum - includes high cost area supplements (HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

384-JH-EMF15270

Job locations

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX


Supporting documents

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