Job summary
To be the first point of contact for people attending the ward or on the telephone and directing them to the appropriate place. To keep electronic admissions and discharges up to date. To ensure notes are appropriately filed.
Main duties of the job
To provide full administrative and clerical support to the ward team and medical staff. To be a full member of the ward team, and assist in the smooth running of the ward. The role is to be agreed with the senior sister to meet the needs of the service.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ
Job description
Job responsibilities
Are you a hardworking, organised person with clerical experience?
If so you may be the person we are looking for! We are looking for a receptionist/ward clerk to cover Sundays on our 23 bed Childrens Ward.
You will work under the direction of the nurse in charge to ensure all electronic admissions and discharges of patients are kept up to date, assist with the provision of the meal service, locate and file of patient notes. You will be the first point of contact for new patients either on the telephone or as they present to the reception. Training will be provided by our existing ward receptionists who provide cover on the rest of the week.
Ward Overview:
Hascombe ward has 23 inpatient beds/cubicles and a 6 bed assessment unit. We care for children from birth to 18 years with a variety of medical and surgical conditions, and those in mental health crisis. We have a fast flow of admissions and discharges from the main ward and within our assessment unit.
If you would like to visit the ward informally to meet the team and see how we can support your learning and development, please contact Senior Sister Susan McKinney 01483 464071
Job description
Job responsibilities
Are you a hardworking, organised person with clerical experience?
If so you may be the person we are looking for! We are looking for a receptionist/ward clerk to cover Sundays on our 23 bed Childrens Ward.
You will work under the direction of the nurse in charge to ensure all electronic admissions and discharges of patients are kept up to date, assist with the provision of the meal service, locate and file of patient notes. You will be the first point of contact for new patients either on the telephone or as they present to the reception. Training will be provided by our existing ward receptionists who provide cover on the rest of the week.
Ward Overview:
Hascombe ward has 23 inpatient beds/cubicles and a 6 bed assessment unit. We care for children from birth to 18 years with a variety of medical and surgical conditions, and those in mental health crisis. We have a fast flow of admissions and discharges from the main ward and within our assessment unit.
If you would like to visit the ward informally to meet the team and see how we can support your learning and development, please contact Senior Sister Susan McKinney 01483 464071
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent in English
- NVQ 3 or equivalent level of experience
Knowledge and Experience
Essential
- Experience of working in a busy environment
- Experience of dealing with children and their families, and the general public
- Experience of working in a large complex organisation and multidisciplinary environment
- Experience of working in a child health team
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent in English
- NVQ 3 or equivalent level of experience
Knowledge and Experience
Essential
- Experience of working in a busy environment
- Experience of dealing with children and their families, and the general public
- Experience of working in a large complex organisation and multidisciplinary environment
- Experience of working in a child health team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
