Administrator

Job summary

We are a supportive and friendly team who work with adults with disorders of communication and swallowing, in Guildford and Waverley. We see patients in a variety of settings - their own homes, care homes, via video-calls, in outpatients or on the wards at Milford and Haslemere Community Hospitals. We work with patients who have conditions such as Dementia, Parkinsons Disease and Motor Neurone Disease. We have regular team meetings and learning/development opportunities. The team consists of five Speech and Language Therapists, one assistant and this administrator role.

We are looking for a dynamic and enthusiastic individual with excellent communication and organisational ability, with good knowledge of and ability to use computers. You should be eager to learn new skills and have the ability to use your initiative and prioritise your own workload. Specific training for the role will be provided as required. Please refer to the job description and person specification for the full requirements of the post.

This role is for 30 hours per week.

Main duties of the job

This role involves providing comprehensive administrative support to the Speech and Language Therapy Team and some support to the Clinical Coordination Centre at Milford Hospital. You will be the first point of contact for all enquiries to the service: this might be calls from patients, families and carers of people with communication and swallowing difficulties. The administrator is responsible for the teams shared email folders and online diary management. Training will be provided so that the administrator can manage all the referrals and patient lists on EMIS (the electronic patient record system). The Speech and Language Therapists will send administrator tasks that will support their clinical management of patients with speech and swallowing problems. This role includes assisting organisiation of the online training provided by the service to care homes through Microsoft Teams. You will be supported by attending team meetings and one-to-ones and have an annual appraisal.

For further information please contact: charlotte.houghton@nhs.net

About us

Royal Surrey NHS Foundation Trust is a friendly, supportive, busy but welcoming acute and community Trust that is ambitious about developing our services and your career.

Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development. There are over 4,500 members of our Royal Surrey family.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in the community and homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC. We are investing in our colleagues through our health and wellbeing programme and a commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.

There has never been a better time to join us.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Milford Hospital

Tuesley Lane

Godalming

Surrey

GU7 1UF

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Milford Hospital

Tuesley Lane

Godalming

Surrey

GU7 1UF

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

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