Derbyshire Healthcare NHS Foundation Trust

Team Administrator incorporating reception duties

The closing date is 01 April 2026

Job summary

A fantastic opportunity has arisen for a suitably experienced person to join our CAMHS Service as Team Administrator incorporating Receptionist duties to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.

You will be based at Century House, 100 Nottingham Road, Long Eaton, NG10 2BZ

15 hours per week, 2 days 9:00 - 5:00 pm

Cover may be required in our other CAMHS Bases to cover sickness or annual leave:Century House, 100 Nottingham Road, Long Eaton, Nottingham NG10 2BZRivermead, Goods Road, Belper, Derbyshire DE56 1UURipley Resource Centre, 1st Floor, 17-23 Grosvenor Road, Ripley, Derbyshire DE5 3JE on Monday 9:00 - 17:00 hours.

Main duties of the job

We are looking for a highly motivated, friendly, outgoing, reliable and flexible person to join our Team Administrators in CAMHS.

The Family Therapy administration role is central to the effective and efficient running of the team and ensures that the clinician's time can be predominantly spent in a patient-facing role. This creates opportunity to maximise the time clinicians can work therapeutically with young people and their families.

Excellent communication is required with families to ensure clinical appointments are attended to reduce DNA rates.

Applicants will need the confidence and experience to be able to deliver a high quality front of house reception/admin support service, includingthe greeting of clients to our premises, dealing with a wide range of telephone callers and working as part of a team delivering an excellentsupport service to our CAMHS clinical teams and their clients.

Experience of multi-tasking in a busy office environment is required.

We are looking for a team player with a pleasant, welcoming manner and the ability to prioritise conflicting workload demands.

You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with thegeneral public both in person and on the telephone in a fast paced and ever changing environment.

If this sounds like you we would like to hear from you!

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

  • Commitment to flexible working where this is possible

  • 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service

  • Yearly appraisal and commitment to ongoing training

  • Generous NHS pension scheme

  • Good maternity, paternity and adoption benefits

  • Health service discounts and online benefits

  • Incremental pay progression

  • Free confidential employee assistance programme 24/7

  • Access to our LGBT+ network, BAME Network and Christian Network

  • Health and wellbeing opportunities

  • Structured learning and development opportunities

Details

Date posted

25 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience per annum, pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

383-CHI-7228-26

Job locations

Century House

100 Nottingham Road, Long Eaton, Nottingham, NG10 2BZ

Long Eaton, Nottingham

NG10 2BZ


Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person Specification

Attainment/Qualifications

Essential

  • RSA II in typewriting or Word Processing (or equivalent) or demonstrable skills
  • Good standard of spelling and literacy (proof reading documents)
  • English GCSE Grace C or Grade 5 equivalent (evidence required)

Desirable

  • CLAIT/IBT2 or ECDL qualification
  • Audio Typing qualification

Skills/ Knowledge / Experience

Essential

  • Demonstrable administrative and secretarial experience in a busy office environment.
  • Excellent verbal and written communication skills.
  • Good standard of literacy and numeracy, including accurate data entry and document preparation.
  • Excellent verbal and written communication skills.
  • Ability to organise and prioritise workload, work to deadlines and manage interruptions.
  • Experience of front of house or customer facing work
  • Good working knowledge of Microsoft Office systems.
  • Understanding of confidentiality, data protection and information governance.
  • Flexible, professional and empathetic approach to work.

Desirable

  • Audio typing or digital dictation experience
  • Reception or supervisory experience
  • Relevant IT or admin qualifications
  • Empathy - Evidence of Trust Values, Caring, Inclusive, Ambitious, Belonging and Collaborative
Person Specification

Attainment/Qualifications

Essential

  • RSA II in typewriting or Word Processing (or equivalent) or demonstrable skills
  • Good standard of spelling and literacy (proof reading documents)
  • English GCSE Grace C or Grade 5 equivalent (evidence required)

Desirable

  • CLAIT/IBT2 or ECDL qualification
  • Audio Typing qualification

Skills/ Knowledge / Experience

Essential

  • Demonstrable administrative and secretarial experience in a busy office environment.
  • Excellent verbal and written communication skills.
  • Good standard of literacy and numeracy, including accurate data entry and document preparation.
  • Excellent verbal and written communication skills.
  • Ability to organise and prioritise workload, work to deadlines and manage interruptions.
  • Experience of front of house or customer facing work
  • Good working knowledge of Microsoft Office systems.
  • Understanding of confidentiality, data protection and information governance.
  • Flexible, professional and empathetic approach to work.

Desirable

  • Audio typing or digital dictation experience
  • Reception or supervisory experience
  • Relevant IT or admin qualifications
  • Empathy - Evidence of Trust Values, Caring, Inclusive, Ambitious, Belonging and Collaborative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Century House

100 Nottingham Road, Long Eaton, Nottingham, NG10 2BZ

Long Eaton, Nottingham

NG10 2BZ


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Century House

100 Nottingham Road, Long Eaton, Nottingham, NG10 2BZ

Long Eaton, Nottingham

NG10 2BZ


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

CAMHS Admin Manager

Lisa Allen

lisa.allen17@nhs.net

07585125752

Details

Date posted

25 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience per annum, pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

383-CHI-7228-26

Job locations

Century House

100 Nottingham Road, Long Eaton, Nottingham, NG10 2BZ

Long Eaton, Nottingham

NG10 2BZ


Supporting documents

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