Job summary
We have an exciting opportunity for a Band 3 Community Health Care Support Worker to join our Community Learning Disability Nursing Team.
The Team strives to provide forward thinking, high quality services that work in partnership with other agencies.The post holders will have experience of working with people with a learning disability and have enthusiasm to provide holistic person centred care. You will be working as part of a team where you will need to be able to communicate effectively with other staff, patients and their families/carers.
The job covers multiple bases across Derby City and Derbyshire. The post holders will need to meet the travel requirements of the post to complete patient visits in the community. A minimum of NVQ 3 or equivalent is essential. Those working towards this qualification will also be considered.
The successful candidates can expect to work within a friendly, professional and committed team, receive regular supervision and have training and development opportunities.
Main duties of the job
The Community Health Care Support Worker will support the Registered Nurses in all areas of the service's referral criteria. This covers a broad range including, Mental Health, Trauma and Emotional Distress, Complex Physical Health, Sexual Health and Relationships, Behaviour Support and Dementia.
Key aspects of the role include:
Working as part of a multi-disciplinary team to respond to nursing referrals and deliver person-centred care.
Working under the direction of the Lead or Registered Nurse to implement individual care plans, carrying out assigned tasks and interventions as required.
Reporting back any findings, changes, or concerns regarding service users' health, behaviour, or environment promptly to the Registered Nurse.
Contributing to risk assessments, treatment plans, and team reports.
Promoting safety, dignity, and wellbeing in line with Health & Safety policies.
Managing challenging behaviour using approved methods and care plans.
Be able to travel to visit people in their homes and within the community, including areas not accessible by public transport.
Maintaining effective communication (verbal, non-verbal, and written) with both service users and other professionals.
Liaising with professionals, carers, and agencies to ensure consistent and coordinated care.
Sharing information and model good practice to carers and colleagues.
About us
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."
Benefits include:
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Commitment to flexible working where this is possible
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27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
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Yearly appraisal and commitment to ongoing training
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Generous NHS pension scheme
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Good maternity, paternity and adoption benefits
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Health service discounts and online benefits
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Incremental pay progression
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Free confidential employee assistance programme 24/7
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Access to our LGBT+ network, BAME Network and Christian Network
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Health and wellbeing opportunities
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Structured learning and development opportunities
Job description
Job responsibilities
Patient Care: Carry out assigned tasks to meet the care needs of the people we support. To work under the direction of the registered professional to allocated patients following the plan of care. Contribute as part of the multi-disciplinary team towards the implementation of care plans. Undertake a person-centred approach to meeting the health needs of people with a learning disability. To work as part of the multi-disciplinary team but will visit as a lone worker as appropriate, feeding back to the registered professional. To be aware of the risks, risk assessment and feedback any changes to the registered professional. Support registered professionals and the multi-disciplinary team to collate information to inform their assessment. To be responsible for their designated work on, a daily basis as agreed with the registered professional. To overcome barriers to communication using a range of communication methods, e.g., Makaton. To adapt information into a format that is accessible for people with a learning disability. Awareness of how to diffuse situations of aggressive and abusive behaviour guided by care plans, risk assessments, good practice and established guidelines, and report to the registered professional. To support access to health appointments following the nurse care plan in relation to desensitisation, reasonable adjustments and anxiety management. To encourage interest and engagement in a variety of daily activities, including self-care, domestic skills, productivity, and leisure Establish and maintain good relationships with service users, carers both paid and unpaid and staff across multi-agency boundaries. Have an awareness of, and be able to, recognise safeguarding concerns and escalate these to a registered professional. To have knowledge of Positive Behaviour Support approaches The post holder may be asked to undertake duties not directly highlighted within this job description. This will only be done when the skills and experience of the post holder meets the requirements of the role.
Leadership To work without direct supervision but under the plan of care of the registered professional. To work collaboratively with all relevant parties to promote effective team working. To act as a role model and participate in supporting new or less experienced staff and student nurses. To know when to escalate issues or concerns to the appropriate person.
Strategy and Service Development Adhere to Trust policies and procedures relating to professional conduct and standards.
Financial Resources/Management Be able to self-manage time/work demands. Effective time management and organisational skills Ability to manage competing demands.
Information Resources/Information Systems To keep accurate and up-to-date records of in accordance with the Trust Record keeping standards and national standards. Ability to communicate through both electronic and written form. Ability to use electronic systems as per organisational requirements.
Education To attend mandatory training courses and relevant training as required to meet individual needs. To attend training identified through an annual appraisal as documented on a personal development plan. Partake in lifelong learning and commit to ongoing training.
Job description
Job responsibilities
Patient Care: Carry out assigned tasks to meet the care needs of the people we support. To work under the direction of the registered professional to allocated patients following the plan of care. Contribute as part of the multi-disciplinary team towards the implementation of care plans. Undertake a person-centred approach to meeting the health needs of people with a learning disability. To work as part of the multi-disciplinary team but will visit as a lone worker as appropriate, feeding back to the registered professional. To be aware of the risks, risk assessment and feedback any changes to the registered professional. Support registered professionals and the multi-disciplinary team to collate information to inform their assessment. To be responsible for their designated work on, a daily basis as agreed with the registered professional. To overcome barriers to communication using a range of communication methods, e.g., Makaton. To adapt information into a format that is accessible for people with a learning disability. Awareness of how to diffuse situations of aggressive and abusive behaviour guided by care plans, risk assessments, good practice and established guidelines, and report to the registered professional. To support access to health appointments following the nurse care plan in relation to desensitisation, reasonable adjustments and anxiety management. To encourage interest and engagement in a variety of daily activities, including self-care, domestic skills, productivity, and leisure Establish and maintain good relationships with service users, carers both paid and unpaid and staff across multi-agency boundaries. Have an awareness of, and be able to, recognise safeguarding concerns and escalate these to a registered professional. To have knowledge of Positive Behaviour Support approaches The post holder may be asked to undertake duties not directly highlighted within this job description. This will only be done when the skills and experience of the post holder meets the requirements of the role.
Leadership To work without direct supervision but under the plan of care of the registered professional. To work collaboratively with all relevant parties to promote effective team working. To act as a role model and participate in supporting new or less experienced staff and student nurses. To know when to escalate issues or concerns to the appropriate person.
Strategy and Service Development Adhere to Trust policies and procedures relating to professional conduct and standards.
Financial Resources/Management Be able to self-manage time/work demands. Effective time management and organisational skills Ability to manage competing demands.
Information Resources/Information Systems To keep accurate and up-to-date records of in accordance with the Trust Record keeping standards and national standards. Ability to communicate through both electronic and written form. Ability to use electronic systems as per organisational requirements.
Education To attend mandatory training courses and relevant training as required to meet individual needs. To attend training identified through an annual appraisal as documented on a personal development plan. Partake in lifelong learning and commit to ongoing training.
Person Specification
Education, qualifications and training
Essential
- GCSE A-C grade (or equivalent) in Maths and English
- NVQ Level 3 in Care (or working towards/or equivalent qualification)
Desirable
- Health care support worker foundation degree
Experience and knowledge
Essential
- Experience of working with individuals with a learning disability
- Ability to work as part of a team including multi-agency working
Desirable
- Experience of community working
- Knowledge of relevant LD principles i.e. PBS etc
Skills and attributes
Essential
- Understand and demonstrate person-centredness
- Good communication skills including writing skills
Person Specification
Education, qualifications and training
Essential
- GCSE A-C grade (or equivalent) in Maths and English
- NVQ Level 3 in Care (or working towards/or equivalent qualification)
Desirable
- Health care support worker foundation degree
Experience and knowledge
Essential
- Experience of working with individuals with a learning disability
- Ability to work as part of a team including multi-agency working
Desirable
- Experience of community working
- Knowledge of relevant LD principles i.e. PBS etc
Skills and attributes
Essential
- Understand and demonstrate person-centredness
- Good communication skills including writing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
