Crisis Team Administrator DRRT and IRHTT

Derbyshire Healthcare NHS Foundation Trust

The closing date is 30 April 2025

Job summary

An opportunity has arisen for a full time team administrator covering Monday-Friday.

The post will be for the High Peak and North Dales Dementia Rapid Response Team, working at their base in Bakewell.

We are looking for an experienced, highly motivated Team Administrator to assist in the delivery of a comprehensive, professional and high quality, front-of-house service.

The post holder will primarily work alongside the clinical team.

Please note that there is the possibility that this post may be made permanent in the future.

It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.

Main duties of the job

The post holder will provide, maintain and develop a high quality administrative/secretarial support to the Clinical Team and Operational Leads, reflecting the professionalism of the service and with our Partner Agencies.

Dealing with telephone enquiries from patients, carers and professionals.

"It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract. "

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'. DHCFT is an NHS Foundation Trust that strives for innovation and improvement for the service and individuals that work within it. Our Visionis to make a positive difference in people's lives by improving health and wellbeing. Our Objectivesare to provide great care, be a great place to work and best use of money. Our Valuesof People first, Respect, Honesty, & Do your best are why our workforce chose to work for the NHS & DHCFT.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the Trust."

Benefits include:

    • Commitment to flexible working where this is possible
    • 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
    • Yearly appraisal and commitment to ongoing training
    • Generous NHS pension scheme
    • Good maternity, paternity and adoption benefits
    • Health service discounts and online benefits
    • Incremental pay progression
    • Free confidential employee assistance programme 24/7
    • Access to our LGBT+ network, BAME Network and Christian Network
    • Health and wellbeing opportunities
    • Structured learning and development opportunities

Date posted

16 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum, pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

383-OPC-5461-25-A

Job locations

High Peak and North Dales Dementia Rapid Response Team

Deepdale Buisness Park, 3 Endcliffe Mount, Ashford Road, Bakewell

Derbyshire

DE45 1GT


Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

The role will include providing administrative and secretarial support to the Crisis Team. Therefore, you must have excellent written and verbal communication skills, together with a good working knowledge of Microsoft computer packages.

You will possess an information technology qualification or equivalent qualification in typewriting/word processing and skills and experience around standards of spelling and grammatical accuracy.

You will need to be able to input data and analyse and complete reports.

You will need to be able to respond to telephone calls in a calm, sensitive manner.

Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

The role will include providing administrative and secretarial support to the Crisis Team. Therefore, you must have excellent written and verbal communication skills, together with a good working knowledge of Microsoft computer packages.

You will possess an information technology qualification or equivalent qualification in typewriting/word processing and skills and experience around standards of spelling and grammatical accuracy.

You will need to be able to input data and analyse and complete reports.

You will need to be able to respond to telephone calls in a calm, sensitive manner.

Person Specification

Qualifications

Essential

  • RSA III Typing/Word Processing or equivalent qualification (or demonstrable skills and experience)

Skills

Essential

  • Ability to input data and analyse and complete reports

Experience

Desirable

  • Previous experience of working within health/mental health care

Knowledge

Essential

  • Current knowledge of electronic patient record systems

Desirable

  • Knowledge of auditing processes
Person Specification

Qualifications

Essential

  • RSA III Typing/Word Processing or equivalent qualification (or demonstrable skills and experience)

Skills

Essential

  • Ability to input data and analyse and complete reports

Experience

Desirable

  • Previous experience of working within health/mental health care

Knowledge

Essential

  • Current knowledge of electronic patient record systems

Desirable

  • Knowledge of auditing processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

High Peak and North Dales Dementia Rapid Response Team

Deepdale Buisness Park, 3 Endcliffe Mount, Ashford Road, Bakewell

Derbyshire

DE45 1GT


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

High Peak and North Dales Dementia Rapid Response Team

Deepdale Buisness Park, 3 Endcliffe Mount, Ashford Road, Bakewell

Derbyshire

DE45 1GT


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Service Manager

Alan Young

alan.young6@nhs.net

03001231050

Date posted

16 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum, pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

383-OPC-5461-25-A

Job locations

High Peak and North Dales Dementia Rapid Response Team

Deepdale Buisness Park, 3 Endcliffe Mount, Ashford Road, Bakewell

Derbyshire

DE45 1GT


Supporting documents

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