Job summary
The role of the Homelessness and Accommodation Worker is to support individuals into emergency accommodation, suitable accommodation, temporary or supported accommodation by using a therapeutic, flexible person-centred approach. The role of the Homelessness and Accommodation Worker begins with a referral from the wards, or CRHT, when they have identified a patient who is currently of no fixed abode or at immediate threat of eviction, and without social care needs.
Please note that you must have the prior approval of your current line manager before submitting your application for this secondment post.
Main duties of the job
To provide general counselling and advocacy. Listening skills are essential, alongside the need for awareness and sensitivity to disability, impairment, including 'learning disability' within the service user group. To be empathetic and understanding of the needs of service users with complex needs and to promote/maintain relationships to ensure success outcomes. Previous work, either directly or indirectly with service users with mental health and a range of problems is therefore essential.
Network and inter-agency joint working and gaining co-operation with colleagues from multiple agencies. To support service users to engage with their agreed care plan by working towards agreed goals.
Positively promote independent living of service users. Develop a rapport with service users with appropriate and transparent boundaries.
To provide regular and practical support to services users and their carers in developing and managing dignity and independence.
Actively promote the rights and responsibilities of service users, their empowerment and wellbeing.
Maintain personal safety as part of compliance with the lone working policy.
To undertake such other duties as may be determined from time to time within the general scope of the post.
About us
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the Trust."
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Job description
Job responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our People First Culture which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
As a member of the Crisis Home Treatment Team, you will adopt the philosophy of the service and provide flexible, responsive, proactive and interactive support to individuals.
The team will provide a proven, research based, alternative to hospital admission, and where admission is required will act as gatekeeper to the admission, facilitate early discharge and 72 hour reviews. The post holder will be able to sustain a respectful, consistent and reliable therapeutic relationship with service users that enhance their ability to build social networks and work in partnership with Housing Association, Mental Health Teams, Support Networks, Primary Health Care Teams and other Statutory, Voluntary and Independent agencies, ensuring social inclusion for service users.
For this role, previous experience within the field of housing and/or support is preferable.
The post holder will have excellent communication skills that complement their strong desire to make a positive difference to someone's life, with a flexible approach to work, as well as being able to deal calmly with people who present challenging behaviour.
You will be able to work on your own initiative and additionally working well as part of a team is essential. You will have an understanding of homelessness, believe that people can be successful and will be supportive and caring whilst maintaining a highly professional attitude.
Job description
Job responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our People First Culture which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
As a member of the Crisis Home Treatment Team, you will adopt the philosophy of the service and provide flexible, responsive, proactive and interactive support to individuals.
The team will provide a proven, research based, alternative to hospital admission, and where admission is required will act as gatekeeper to the admission, facilitate early discharge and 72 hour reviews. The post holder will be able to sustain a respectful, consistent and reliable therapeutic relationship with service users that enhance their ability to build social networks and work in partnership with Housing Association, Mental Health Teams, Support Networks, Primary Health Care Teams and other Statutory, Voluntary and Independent agencies, ensuring social inclusion for service users.
For this role, previous experience within the field of housing and/or support is preferable.
The post holder will have excellent communication skills that complement their strong desire to make a positive difference to someone's life, with a flexible approach to work, as well as being able to deal calmly with people who present challenging behaviour.
You will be able to work on your own initiative and additionally working well as part of a team is essential. You will have an understanding of homelessness, believe that people can be successful and will be supportive and caring whilst maintaining a highly professional attitude.
Person Specification
shortlisting
Essential
- Experience of working with people with Acute Mental Health problems
- NVQ Level 3 in Health or Social Care or equivalent qualification.
shortlisting
Essential
- Must be able to meet the travel requirements of the post.
shortlisting
Desirable
- Knowledge of local area and resources
shortlisting
Desirable
- Previous experience of working with homelessness in a supportive role
Person Specification
shortlisting
Essential
- Experience of working with people with Acute Mental Health problems
- NVQ Level 3 in Health or Social Care or equivalent qualification.
shortlisting
Essential
- Must be able to meet the travel requirements of the post.
shortlisting
Desirable
- Knowledge of local area and resources
shortlisting
Desirable
- Previous experience of working with homelessness in a supportive role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
