Derbyshire Healthcare NHS Foundation Trust

Team Administrator (Older People)

Information:

This job is now closed

Job summary

The post holder will:

  • Provide, maintain and develop a high quality, administrative/secretarial support reflecting the professionalism of the Liaison team.
  • Provide a comprehensive secretarial service to the Liaison Team including typing/word processing of letters, memos, minutes, reports and other routine correspondence.
  • Work on their own initiative, as well as part of the wider Administrative Team and demonstrate a willingness to help others and be a key member of the team with responsibility for allocated tasks.

Main duties of the job

  • Priorite urgent calls/request from ward staff and signposting appropriately to the relevant staff, which may include clinical leads, clinicians, care co-ordinators, duty clinicians, professionals and hospital staff.
  • Register new referrals on SystmOne (EPR) for referrals received.
  • Use Dictate IT to transcribe clinic letters onto the patient EPR. Type, format and request letters/reports to be approved and send correspondence via post or electronically (via EPR) in a timely manner.
  • Scan urgent patient correspondence onto the EPR.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

The Liaison team is a well respected and award winning team that works across traditional healthcare boundaries to ensure that people with alcohol, drug or mental health problems receive the best care possible during periods of contact with the acute general hospital (Emergency Department and Wards).

Nationally accredited by PLAN (Royal College of Psychiatrists). The team consists of specialist nurses (mental health and adult), psychiatrists and team administrators.

Benefits include:

  • Commitment to flexible working where this is possible
  • 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
  • Yearly appraisal and commitment to ongoing training
  • Generous NHS pension scheme
  • Good maternity, paternity and adoption benefits
  • Health service discounts and online benefits
  • Incremental pay progression
  • Free confidential employee assistance programme 24/7
  • Access to our LGBT+ network, BAME Network and Christian Network
  • Health and wellbeing opportunities
  • Structured learning and development opportunities

Details

Date posted

05 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

383-OPC-2990-23-A

Job locations

High Peak & North Dales, Dementia Rapid Response Team

3 Endcliffe Mount, Deepdale Buisness Park, Ashford Road

Bakewell

DE45 1GT


Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

  • Provide a comprehensive secretarial service to the designated Team including typing/word processing of letters, memos, minutes, reports and other routine correspondence.
  • Produce documents, charts, tables etc., by use of Microsoft IT Packages, e.g. Word, Excel, and disseminate information via email.
  • Ensure the maintenance of accurate and efficient filing systems, including both paper and computerised systems ensuring strict confidentiality of client identifiable information.
  • Taking of minutes in a range of professional multi-disciplinary meetings as requested by Team Members.
  • Prioritise and undertake general clerical tasks, including photocopying, filing, processing of mail etc.
  • Receive and make telephone calls on behalf of the clinicians, taking messages and dealing with enquiries appropriately and ensuring accurate and timely communication of messages.
  • Ensure timely collection and production of statistical data relating to the service as directed, compiling reports where necessary for management information and forwarding relevant information to other Trust Departments as necessary.
  • Undertake any other appropriate duties as may be delegated from time to time by Team Manager or Team members.
  • Maintain a professional and confidential approach to work at all times
  • To be familiar with and comply with relevant Trust Operational, Personnel and Health and Safety procedures.

Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

  • Provide a comprehensive secretarial service to the designated Team including typing/word processing of letters, memos, minutes, reports and other routine correspondence.
  • Produce documents, charts, tables etc., by use of Microsoft IT Packages, e.g. Word, Excel, and disseminate information via email.
  • Ensure the maintenance of accurate and efficient filing systems, including both paper and computerised systems ensuring strict confidentiality of client identifiable information.
  • Taking of minutes in a range of professional multi-disciplinary meetings as requested by Team Members.
  • Prioritise and undertake general clerical tasks, including photocopying, filing, processing of mail etc.
  • Receive and make telephone calls on behalf of the clinicians, taking messages and dealing with enquiries appropriately and ensuring accurate and timely communication of messages.
  • Ensure timely collection and production of statistical data relating to the service as directed, compiling reports where necessary for management information and forwarding relevant information to other Trust Departments as necessary.
  • Undertake any other appropriate duties as may be delegated from time to time by Team Manager or Team members.
  • Maintain a professional and confidential approach to work at all times
  • To be familiar with and comply with relevant Trust Operational, Personnel and Health and Safety procedures.

Person Specification

Qualifications and Training

Essential

  • GCSE English Language or equivalent
  • RSA III Typewriting/Word Processing or equivalent or demonstrable skills
  • Proficient in Word, Access, Excel, PowerPoint and Publisher

Skills, Knowledge and Experience

Essential

  • Excellent communication skills and ability to convey information

Desirable

  • Knowledge of managing electronic diaries
  • Recent and relevant administration experience
Person Specification

Qualifications and Training

Essential

  • GCSE English Language or equivalent
  • RSA III Typewriting/Word Processing or equivalent or demonstrable skills
  • Proficient in Word, Access, Excel, PowerPoint and Publisher

Skills, Knowledge and Experience

Essential

  • Excellent communication skills and ability to convey information

Desirable

  • Knowledge of managing electronic diaries
  • Recent and relevant administration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

High Peak & North Dales, Dementia Rapid Response Team

3 Endcliffe Mount, Deepdale Buisness Park, Ashford Road

Bakewell

DE45 1GT


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

High Peak & North Dales, Dementia Rapid Response Team

3 Endcliffe Mount, Deepdale Buisness Park, Ashford Road

Bakewell

DE45 1GT


Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Mr Alan Young

a.harcombe@nhs.net

01246512572

Details

Date posted

05 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

383-OPC-2990-23-A

Job locations

High Peak & North Dales, Dementia Rapid Response Team

3 Endcliffe Mount, Deepdale Buisness Park, Ashford Road

Bakewell

DE45 1GT


Supporting documents

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