Mental Health Practitioner MHTH and Mental Health Support Line

Job description

Job responsibilities

Please view the attached Job Description and Person Specification. To apply, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account.

Full time 37.5 hours per week (part time hours considered) over a 24/7 shift rota.

Base: Ripley Town Hall (however please note that the night shift will be based at the Hartington Unit in Chesterfield).

The mental health hub and support line is a new service that has been developed as part of the wider urgent care pathway.

The development of these services will seek to ensure that we are better meeting the needs of our service users and carers by providing 24/7 open access, and a greater range of responsive and flexible service.

The mental health hub and support line is a collaborative service working together with VCSE partners and offers an all age all need service.

The service triages mental health crisis calls and referrals (including warm transfers from EMAS, 111, and police, providing tele-coaching psychologically informed interventions, support, guidance and signposting.

The service further delivers timely and responsive face to face assessments where indicated.

Are you eager to learn more about the Derbyshire Mental Health Helpline & Support Service at Derbyshire Healthcare NHS Foundation Trust. Here are some of the reasons the Service is unique:

• An innovative collaborative developing Service within Derbyshire providing a 24/7 open access helpline for an all age, all need service for individuals experiencing a mental health crisis.
• The helpline team consists of staff from our Third Sector Organisation P3, as well as clinical staff from Derbyshire Healthcare. Working alongside the P3 workers are advisors from Derbyshire Federation for Mental Health who specialise in supporting children and young people.
• The team promotes a dynamic and innovative way of working, providing a triage function and crisis response for individuals coming into contact with emergency services.
• The clinical team works closely with Derbyshire Police, East Midlands Ambulance Service and Social care, as part of the Joined Up Care Derbyshire programme.
• The service further delivers timely and responsive face to face assessments where indicated.
• The team works closely with the New Safe haven that has opened in Derby, which is run by the Charity Richmond Fellowship where individuals can be referred in to who will offer further one-to-one support.
• The service provides local residents with direct access to the very best mental health care and support.
• The Service encompasses the NHS principle; right care, right time and right place.
• We hold regular interface meetings with all our partner agencies to review and evaluate the Service.
• The Service encourages working relationships with service users and local Derbyshire residents with lived experience of mental ill health who in fact chose the new name of the service.

Job Description:

• Provide clinical oversight and decision making to the support line ensuring a comprehensive triage assessment process and onward support and facilitation to wider services and needs based interventions.
• Support and oversee the formulation and implementation of appropriate care plans/packages of care for the individual prior to their discharge to ensure that their mental health care is seamless throughout the care pathway.
• Promote and facilitate co-production with the service user in all processes and interventions throughout the services within the pathway.
• Work in collaboration with other partner agencies within the helpline and across the wider system in order to address mental health needs of the individual.
• Work collaboratively with colleagues throughout the crisis care pathway and the wider community services
• Support others to act as clinical mentor for students in the pathway.
• Maintenance of up-to-date clinical records in line with Trust policy, and professional registration standards.
• Work within the urgent care pathway to support the running and operation of the mental health hub and support line.
• High-level assessment and formulation skills are paramount to respond to individuals in acute mental health distress.
• Undertaking emergency and urgent assessments including section 136, and street triage assessments.

• Knowledge and skills in the area of triage and the mental health crisis care with specific regard to the interface between all emergencies and out of hours services.
• To provide clinical oversight, and supervision of peer mental health workers working on the helpline.
• To oversee the specialised risk and mental health assessments of individuals engaged with the crisis care pathway to inform recommendations for their care/treatment.
• Following triage/ assessment make direct referrals to other specialist services/ partner agencies if required; ensuring appropriate care pathways are in place to meet the needs of the patient.
• Ensure that all assessments take into account appropriate risk factors and that an appropriate safety management plan is developed with supervision sort for all assessments undertaken.
• Participate in monitoring the service at defined intervals, assisting in the making of recommendations regarding this team.
• To provide an appropriate support for relatives, friends and carers or those people who come into contact with the MHTH Service.
• Offer support, guidance and advice to emergency services and out of hours, inclusive of any other partners.
• To use the clinical information system in order to enter clinical data in conjunction with the teams quality standards.
• To maintain protocols for effective communication between both local mental health services, 3rd sector partners and other interested organisations.
• Promote and develop effective working relationships with key agencies.
• Improve the experience of patients with mental health illnesses who receive care in the crisis care pathway.
• Provide specialist mental health perspective to the multi-disciplinary team members regarding assessment, intervention, management and safety planning.
• Provide a service to the Crisis Care Pathway countywide.
• Contribute to support, training and skill development for individuals and groups in mental health awareness.
• To assist the operational and clinical lead with the day-to-day management of junior colleagues regarding clinical supervision, and support.
• To work as a key lead member of the mental health hub and support line, with the ability of offering a range of interventions for individuals with a wide range of mental health difficulties, in line with the service operational policy.
• To offer education, opportunistically and on a planned basis, to individuals in order to improve their knowledge and skills of mental health, and reduce the stigma of mental health.
• With the support of the clinical lead, to deputise in their absence, providing representation within relevant meetings.

Person Specification

Qualifications

Essential

• Registered Mental health nurse, Registered LD nurse, Occupational Therapist qualification (HCPC), or Dip Social worker qualification or equivalent Social worker qualification (ccs, (1) )
• oEvidence of specialist training.

Skills and Experience

Essential

• oDemonstrate significant post registration clinical expertise in chosen specialty ( minimum 2-3 years )
• oDemonstrate knowledge and expertise of assessment, formulation, care delivery and review in an acute mental health setting.
• oDemonstrate the ability to be able to work as part of a multidisciplinary clinical team and Inter agency working.
• oDemonstrate the ability to work in partnership with service receivers and carers in the assessment, planning, delivery and review of care
• oDemonstrate knowledge and expertise in CPA / risk assessment and risk management skills
• oDemonstrate up to date evidence based knowledge for Professional Practice generally and the chosen specialty.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Ripley Town Hall

Ripley

DE5 3BT

Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)