Job summary
FYLDE COAST ADULT INTEGRATED RESPIRATORY SPECIALIST SERVICE (AIRS)
On 1 October 2022, the Trust, in collaboration with colleagues across the NHS Lancashire and South Cumbria Integrated Care Board (ICB) embarked on a journey to redesign respiratory services locally and develop a truly integrated respiratory team that is capable of delivering "joined up care at the right time in the optimal setting" as set out in the NHS Long Term Plan.
Our Vision
Our service aligns with the vision of the Fylde Coast Transformation Programme and aims to reduce the future prevalence of respiratory diseases, and to improve quality of care, improve quality of live, improve outcomes and reduce health inequalities for those living with respiratory diseases across the Fylde Coast. Our specialist model of care focuses on prevention, identification and early intervention and on-going management, which for the Fylde Coast population aims to:
- Reduce their risk of developing respiratory disease.
- Ensure equitable access to early and accurate diagnosis of respiratory diseases, with early intervention to improve quality of life and slow disease progression.
- Provide high quality, consistent and integrated care for those living with respiratory diseases, with treatments and support provided in a community setting wherever possible.
Main duties of the job
The post holder will work as part of an integrated Pulmonary Rehabilitation and Home Oxygen Service. Under the supervision of a qualified practitioner, the post holder will be responsible for assessing and delivery of a tailored high-quality exercise and education programs for people with respiratory conditions who experience symptoms of breathlessness. The post holder will support people to better understand and manage their condition/s and symptoms with the aim of preventing unnecessary hospital admissions. The post holder will be expected to be able to prioritise work and meet deadlines. Excellent interpersonal and communication skills are essential with an ability to deal with sensitive and challenging situations. You will need to treat all patients with respect and courtesy, maintaining dignity and respecting individual needs and differences, both physical and cultural.
Please see Job Description & Person Specification for in depth duties.
About us
A GOOD PLACE TO WORK - A GREAT PLACE TO LIVE
The Trust is ideally situated just a forty five minute drive from Manchester. As one of the United Kingdom's largest coastal resorts, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
The Pulmonary Rehabilitation Service aim is to promote and embed pulmonary rehabilitation as an essential component in the management of patients with chronic respiratory disease. In addition, we expect this to reduce health inequalities through unwarranted variations in access and outcomes of care. Improving patients' health-related quality of life, breathlessness management, functional and maximum exercise capacity and thus reduce disability and handicap associated with chronic respiratory disease.
Job description
Job responsibilities
Communication & Administration Skills
- Demonstrates the ability to organise and prioritise workload and ensuring the safe delivery of the service.
- To support the collection of data required to support the outcomes for the service.
- Communicate condition related information to patients, using different communication methods to reduce barriers to understanding.
- Evaluates own work and identifies areas of development by setting appropriate objectives via participation in appraisals.
- To have excellent organisational and interpersonal skills
- Be able to demonstrate an ability to be empathetic, motivating and reassuring with patients living with a chronic illness
- Be a member of an integrated team, sharing information with team members to provide patient centred care.
- To ensure all patient contact is documented on EMIS in a timely, concise manor and patient confidentially is always maintained.
- Offer advice and support to less experienced staff and students.
- To monitor stock levels of clinical and administration materials and stock up when needed.
- To complete incident reports in line with Trust Policy when required
- Participates in clinical audits like NRAP as requested by senior staff
- Contributes to discussion on service development.
- Approaches everyone with care, compassion and sensitivity ensuring that these values are reflected in all areas of practice including the management of any complaints and compliments.
- Implement knowledge and skills acquired having undertaken competency training for specific duties within Physiotherapy and Occupational Therapy practice.
- Attend mandatory training as per Trust policy
- Demonstrate awareness of policies and procedures affecting the post
- To ensure that own essential training is maintained and up to date attending any local training and/or development sessions as appropriate.
- To maintain development through attending appropriate forums, conferences, seminars, and training courses.Knowledge, Training & Experience
- Implement knowledge and skills acquired having undertaken competency training for specific duties within Physiotherapy and Occupational Therapy practice.
- Attend mandatory training as per Trust policy
- Demonstrate awareness of policies and procedures affecting the post
- To ensure that own essential training is maintained and up to date attending any local training and/or development sessions as appropriate.
- To maintain development through attending appropriate forums, conferences, seminars, and training courses.
Clinical Responsibilities
- Undertake face to face, telephone and virtual assessment and intervention within a designated caseload and complete assessment as per the service template on EMIS.
- Communicate condition related information to patients, using different communication methods to reduce barriers to understanding.
- To use technical and creative skills to assist in the provision of group education and exercise classes
- To have a general understanding of common medications used in COPD and the step wise way they are prescribed.
- To be able to advise the patient on an inhaler technique in either a group or one to one basis.
- Negotiate and agree functional goals with the patient using a range of technical and creative skills.
- Formulate safe individualised home and venue-based exercise plans for the patients. Evaluate patient progress, assess, and alter if needed, escalating with senior staff if necessary.
- Provide respiratory education to patients face to face and/or via a digital platform
- To monitor patients whilst exercising and advise accordingly about their breathing control, posture, heart rate and ability to continue to exercise. Always remaining alert to ensure the patient health and safety is never compromised. To understand the contraindications to exercise.
- Develop a rapport with patients to encourage their interest and participation in Pulmonary Rehab and promote self-management of their respiratory condition.
- To have an awareness and refer when appropriate to other community services that can offer support to patients (i.e. community matron, Enhanced Primary Care, Mental Health Services, Falls Service)
- To liaise where appropriate with colleagues within the Adult Integrated Respiratory Service.
- Responsible for managing own caseload on a day-to-day basis including prioritising tasks and patient care.
- To assess and provide prescribed equipment including walking aids and adaptions.
Planning & Organisational Skills
- Support the team with the planning, booking, and organising of appointments.
- To maintain comprehensive paper and electronic filing systems.
- To support reports where requested are delivered within timescales.
Policy & Service Development Implementation
- Responsible for identifying areas for improvement within own area and proposing changes if identified.
- Ensures that service user experience is core to all clinical and service development.
- Actively ensures completion of required data in a timely manner to meet the Quality Framework requirements, outcome measures and best practice standards to deliver an effective, high-quality service.
- Coordinates the processes that ensure service equipment i.e., medical devices, are calibrated and maintained correctly, including maintaining asset lists.
Human Resources
- To provide support to colleagues in relation to difficult or anxious service users, carers and relatives be it face-to-face or over the phone.
- Responsible for the delegation of tasks to colleagues of the same or lower band.
- Participate in Appraisals and Clinical Supervision sessions.
- Participate in in-service training.
- To participate in the Trusts supervision and appraisal system.
Information Resources
- To operate and update computerised database systems including Trust systems and any bespoke systems local to the team.
- To ensure robust systems are in place to monitor, capture, and extract relevant data to measure performance against contracts and to support compliance with key performance targets providing relevant information daily.
- To deliver appropriate training to staff on the service systems and identify and report any training issues and/or needs to the Business Delivery & Quality Manager.
- View detailed health records where appropriate to information requirements and reporting including clinical coding, patient medication, clinical alerts, assessments, conditions, care plans and treatment results (except for sealed information which is controlled).
- View shared non-patient identifiable information and to execute clinical reports.
- To act as a resource on ICT matters, as appropriate.
Risk Management
- Be aware of and fulfil responsibilities under the Health and Safety at Work Act, Trust and Departmental Policies and Procedures.
- Ensure that information is treated in accordance with the code of confidentiality guidelines.
- Gain valid consent to intervention and have the ability to work with patients who lack the capacity to give consent.
- Be aware of and implement risk management when completing community visits, especially in relation to aggressive/hostile behaviour and act according to current policies.
- To be able to undertake a dynamic risk assessment.
Job description
Job responsibilities
Communication & Administration Skills
- Demonstrates the ability to organise and prioritise workload and ensuring the safe delivery of the service.
- To support the collection of data required to support the outcomes for the service.
- Communicate condition related information to patients, using different communication methods to reduce barriers to understanding.
- Evaluates own work and identifies areas of development by setting appropriate objectives via participation in appraisals.
- To have excellent organisational and interpersonal skills
- Be able to demonstrate an ability to be empathetic, motivating and reassuring with patients living with a chronic illness
- Be a member of an integrated team, sharing information with team members to provide patient centred care.
- To ensure all patient contact is documented on EMIS in a timely, concise manor and patient confidentially is always maintained.
- Offer advice and support to less experienced staff and students.
- To monitor stock levels of clinical and administration materials and stock up when needed.
- To complete incident reports in line with Trust Policy when required
- Participates in clinical audits like NRAP as requested by senior staff
- Contributes to discussion on service development.
- Approaches everyone with care, compassion and sensitivity ensuring that these values are reflected in all areas of practice including the management of any complaints and compliments.
- Implement knowledge and skills acquired having undertaken competency training for specific duties within Physiotherapy and Occupational Therapy practice.
- Attend mandatory training as per Trust policy
- Demonstrate awareness of policies and procedures affecting the post
- To ensure that own essential training is maintained and up to date attending any local training and/or development sessions as appropriate.
- To maintain development through attending appropriate forums, conferences, seminars, and training courses.Knowledge, Training & Experience
- Implement knowledge and skills acquired having undertaken competency training for specific duties within Physiotherapy and Occupational Therapy practice.
- Attend mandatory training as per Trust policy
- Demonstrate awareness of policies and procedures affecting the post
- To ensure that own essential training is maintained and up to date attending any local training and/or development sessions as appropriate.
- To maintain development through attending appropriate forums, conferences, seminars, and training courses.
Clinical Responsibilities
- Undertake face to face, telephone and virtual assessment and intervention within a designated caseload and complete assessment as per the service template on EMIS.
- Communicate condition related information to patients, using different communication methods to reduce barriers to understanding.
- To use technical and creative skills to assist in the provision of group education and exercise classes
- To have a general understanding of common medications used in COPD and the step wise way they are prescribed.
- To be able to advise the patient on an inhaler technique in either a group or one to one basis.
- Negotiate and agree functional goals with the patient using a range of technical and creative skills.
- Formulate safe individualised home and venue-based exercise plans for the patients. Evaluate patient progress, assess, and alter if needed, escalating with senior staff if necessary.
- Provide respiratory education to patients face to face and/or via a digital platform
- To monitor patients whilst exercising and advise accordingly about their breathing control, posture, heart rate and ability to continue to exercise. Always remaining alert to ensure the patient health and safety is never compromised. To understand the contraindications to exercise.
- Develop a rapport with patients to encourage their interest and participation in Pulmonary Rehab and promote self-management of their respiratory condition.
- To have an awareness and refer when appropriate to other community services that can offer support to patients (i.e. community matron, Enhanced Primary Care, Mental Health Services, Falls Service)
- To liaise where appropriate with colleagues within the Adult Integrated Respiratory Service.
- Responsible for managing own caseload on a day-to-day basis including prioritising tasks and patient care.
- To assess and provide prescribed equipment including walking aids and adaptions.
Planning & Organisational Skills
- Support the team with the planning, booking, and organising of appointments.
- To maintain comprehensive paper and electronic filing systems.
- To support reports where requested are delivered within timescales.
Policy & Service Development Implementation
- Responsible for identifying areas for improvement within own area and proposing changes if identified.
- Ensures that service user experience is core to all clinical and service development.
- Actively ensures completion of required data in a timely manner to meet the Quality Framework requirements, outcome measures and best practice standards to deliver an effective, high-quality service.
- Coordinates the processes that ensure service equipment i.e., medical devices, are calibrated and maintained correctly, including maintaining asset lists.
Human Resources
- To provide support to colleagues in relation to difficult or anxious service users, carers and relatives be it face-to-face or over the phone.
- Responsible for the delegation of tasks to colleagues of the same or lower band.
- Participate in Appraisals and Clinical Supervision sessions.
- Participate in in-service training.
- To participate in the Trusts supervision and appraisal system.
Information Resources
- To operate and update computerised database systems including Trust systems and any bespoke systems local to the team.
- To ensure robust systems are in place to monitor, capture, and extract relevant data to measure performance against contracts and to support compliance with key performance targets providing relevant information daily.
- To deliver appropriate training to staff on the service systems and identify and report any training issues and/or needs to the Business Delivery & Quality Manager.
- View detailed health records where appropriate to information requirements and reporting including clinical coding, patient medication, clinical alerts, assessments, conditions, care plans and treatment results (except for sealed information which is controlled).
- View shared non-patient identifiable information and to execute clinical reports.
- To act as a resource on ICT matters, as appropriate.
Risk Management
- Be aware of and fulfil responsibilities under the Health and Safety at Work Act, Trust and Departmental Policies and Procedures.
- Ensure that information is treated in accordance with the code of confidentiality guidelines.
- Gain valid consent to intervention and have the ability to work with patients who lack the capacity to give consent.
- Be aware of and implement risk management when completing community visits, especially in relation to aggressive/hostile behaviour and act according to current policies.
- To be able to undertake a dynamic risk assessment.
Person Specification
Education & Qualifications
Essential
- Educated to a minimum GCSE grade A* to C, 4 to 9 or equivalent including Maths and English
- Proficient in the use of Information Technology
- Full UK Driving Licence
- Willingness to undertake further training as appropriate to the needs of the role
Desirable
- Foundation Degree in Health and Social Care or equivalent experience/ transferable skills.
Experience
Essential
- Practical experience of using and inputting high quality, accurate data into databases
- Ability to make clinical and professional decisions taking into considerations Trust/Departmental, Polices and Procedures
- Able to work under pressure and seek support when required
- Experience of keeping accurate records
- Experience of computerised office systems
- Experience of dealing/working with members of the public
- Experience of dealing with a wide range of health and non-health professionals
- Experience of working as part of a team in a multi-disciplinary environment
Desirable
- Experience working as a Technical Instructor
- Experience of working in community health setting
- Experience managing own case load
- Experience of working within the NHS/clinical environment.
- Experience of using EMIS Community Web system
Knowledge & Understanding
Essential
- Knowledge of IT databases and computer systems
- Understanding of information governance and data protection
- Understanding of the importance of confidentiality
- Understanding of the importance of team working
Desirable
- Knowledge and understanding of Pulmonary Rehabilitation
- Understanding of Personalised Care
- Knowledge and understanding of Chronic Respiratory Conditions
- Knowledge of Trust policies and procedures
Skills & Competencies
Essential
- Ability to communication effectively and work with staff with varying levels of authority
- Excellent interpersonal and communication skills, including demonstrating empathy and sensitivity to patients and relatives
- Ability to promote good working liaisons
- Extracting information and listening skills
- Ability to handle patient enquiries
- Ability to deal with challenging behaviour
- Ability to provide high quality patient care
- Excellent computer and IT skills to enable the production of reports and data spreadsheets, including the use of Microsoft applications
- Ability to undertake patient assessments
- Excellent planning and organisational skills
- Motivation and negotiation skills
- Analytical skills and ability to problem solve
Desirable
- Ability to deliver exercise and education classes
Personal Attributes
Essential
- Enthusiastic, highly motivated and committed to delivering a service
- Able to work as part of a team and independently as required, unsupervised
- Able to plan, organise and prioritise own workload and meet deadlines
- Can remain calm and professional in a busy environment
- Empathetic, but able to understand professional boundaries
- Professional appearance, adhering to the Uniform Policy
- Welcoming, friendly and approachable manner
- Adheres to relevant Trust policies and procedures, including confidentiality and data protection requirements
- Ability to work contracted hours but be flexible to meet the needs of the service
Person Specification
Education & Qualifications
Essential
- Educated to a minimum GCSE grade A* to C, 4 to 9 or equivalent including Maths and English
- Proficient in the use of Information Technology
- Full UK Driving Licence
- Willingness to undertake further training as appropriate to the needs of the role
Desirable
- Foundation Degree in Health and Social Care or equivalent experience/ transferable skills.
Experience
Essential
- Practical experience of using and inputting high quality, accurate data into databases
- Ability to make clinical and professional decisions taking into considerations Trust/Departmental, Polices and Procedures
- Able to work under pressure and seek support when required
- Experience of keeping accurate records
- Experience of computerised office systems
- Experience of dealing/working with members of the public
- Experience of dealing with a wide range of health and non-health professionals
- Experience of working as part of a team in a multi-disciplinary environment
Desirable
- Experience working as a Technical Instructor
- Experience of working in community health setting
- Experience managing own case load
- Experience of working within the NHS/clinical environment.
- Experience of using EMIS Community Web system
Knowledge & Understanding
Essential
- Knowledge of IT databases and computer systems
- Understanding of information governance and data protection
- Understanding of the importance of confidentiality
- Understanding of the importance of team working
Desirable
- Knowledge and understanding of Pulmonary Rehabilitation
- Understanding of Personalised Care
- Knowledge and understanding of Chronic Respiratory Conditions
- Knowledge of Trust policies and procedures
Skills & Competencies
Essential
- Ability to communication effectively and work with staff with varying levels of authority
- Excellent interpersonal and communication skills, including demonstrating empathy and sensitivity to patients and relatives
- Ability to promote good working liaisons
- Extracting information and listening skills
- Ability to handle patient enquiries
- Ability to deal with challenging behaviour
- Ability to provide high quality patient care
- Excellent computer and IT skills to enable the production of reports and data spreadsheets, including the use of Microsoft applications
- Ability to undertake patient assessments
- Excellent planning and organisational skills
- Motivation and negotiation skills
- Analytical skills and ability to problem solve
Desirable
- Ability to deliver exercise and education classes
Personal Attributes
Essential
- Enthusiastic, highly motivated and committed to delivering a service
- Able to work as part of a team and independently as required, unsupervised
- Able to plan, organise and prioritise own workload and meet deadlines
- Can remain calm and professional in a busy environment
- Empathetic, but able to understand professional boundaries
- Professional appearance, adhering to the Uniform Policy
- Welcoming, friendly and approachable manner
- Adheres to relevant Trust policies and procedures, including confidentiality and data protection requirements
- Ability to work contracted hours but be flexible to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
