Audio Typist/Admin Support

Blackpool Teaching Hospitals NHS Foundation Trust

The closing date is 01 May 2024

Job summary

An opportunity has arisen for an experienced and proficient medical audio typist to support our busy and dynamic teams within the division of Surgical, Anaesthetics, Critical Care and Theatres.

You will support the Medical Secretaries to provide a high quality clinical transcription service.

You will have a good working knowledge of Microsoft Office packages, medical terminology and audio typing skills. You will possess good communication skills, be able to organise and prioritise your workload and must be able to work using your own initiative.

You will have a flexible and professional approach with a commitment to personal and professional development and team working.

PLEASE NOTE: If a high number of applications are received the post may close earlier than advertised.

Main duties of the job

Main duties may include filing results, retrieving/distributing case note files from all areas of the Trust, tracing hospital records using the hospital information system, typing ad-hoc correspondence using Microsoft Word in addition to providing audio typing duties to support all medical secretaries within a department who support the Consultants' workload when needed, collecting post and any other duties specified by the admin manager and team leader.

The post holder will work under the direction of senior staff to deliver administrative support within a department, ensuring key performance indicators (KPIs) are met. Working within, and adhering to, the Trust standards of practice, and Trust policies and procedures.

Communicating effectively and working collaboratively with clinical colleagues and external agencies to ensure the delivery of a professional and coordinated service.

Other duties will be incorporated and subject to the ever-changing needs of providing a specialised patient service.

Training on the hospital systems used will be provided.

About us

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum (pro rata for part time)

Contract

Permanent

Working pattern

Part-time

Reference number

382-SACT65-24

Job locations

Blackpool Teaching Hospitals

Whinney Heys Road

Blackpool

FY3 8NR


Job description

Job responsibilities

1. Leadership and Professional Responsibilities

1.1 Maintain professionalism in accordance with Code of Professional Conduct and relevant standards of practice.

1.2 Participate in appraisal.

2. Quality Standards / Corporate Governance

2.1 Report any incidents using the safeguard IT system.

2.2 Have knowledge of risk assessments within the workplace and inform senior staff of any identified risks to children and young people, staff or others.

2.3 Complete all statutory and mandatory training as stipulated by the organisation.

3. Organisational Responsibilities

3.1 Use electronic systems where available.

3.2 Work with senior staff to ensure Trust wide and Divisional objectives are met.

4. Clinical Responsibilities

4.1 To retrieve & deliver patients case notes from the hospitals filing departments, or other parts of the hospital when required in order to support the team demands.

4.2 Use electronic systems to record information, type letters, book appointments etc.

4.3 Order stationery for the team and distribute as required.

4.4 To provide audio typing duties to support the medical secretaries in a timely manner in order to meet the required timescales set by the management team.

4.5 Develop a working knowledge of digital dictation systems or any future systems used within the Trust.

4.6 Work with the secretaries to identify any urgent work that will be required to be typed and complete this in a timely fashion.

4.7 You will be responsible for your actions and omissions in terms of health and safety and agree to attend all mandatory training and adhere to the guidelines at all times.

4.8 Contribute to audits, patient feedback and activity data as requested by senior staff.

5. Other Duties

5.1 Liaise with Consultants and secretaries as required.

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.

Job description

Job responsibilities

1. Leadership and Professional Responsibilities

1.1 Maintain professionalism in accordance with Code of Professional Conduct and relevant standards of practice.

1.2 Participate in appraisal.

2. Quality Standards / Corporate Governance

2.1 Report any incidents using the safeguard IT system.

2.2 Have knowledge of risk assessments within the workplace and inform senior staff of any identified risks to children and young people, staff or others.

2.3 Complete all statutory and mandatory training as stipulated by the organisation.

3. Organisational Responsibilities

3.1 Use electronic systems where available.

3.2 Work with senior staff to ensure Trust wide and Divisional objectives are met.

4. Clinical Responsibilities

4.1 To retrieve & deliver patients case notes from the hospitals filing departments, or other parts of the hospital when required in order to support the team demands.

4.2 Use electronic systems to record information, type letters, book appointments etc.

4.3 Order stationery for the team and distribute as required.

4.4 To provide audio typing duties to support the medical secretaries in a timely manner in order to meet the required timescales set by the management team.

4.5 Develop a working knowledge of digital dictation systems or any future systems used within the Trust.

4.6 Work with the secretaries to identify any urgent work that will be required to be typed and complete this in a timely fashion.

4.7 You will be responsible for your actions and omissions in terms of health and safety and agree to attend all mandatory training and adhere to the guidelines at all times.

4.8 Contribute to audits, patient feedback and activity data as requested by senior staff.

5. Other Duties

5.1 Liaise with Consultants and secretaries as required.

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.

Person Specification

Qualifications

Essential

  • 3 GCSE's including English or equivalent
  • ECDL or IT qualification

Desirable

  • Health Service Background
  • Business Administration Level 2 or equivalent

Experience and Skills

Essential

  • Advanced word processing skills/qualifications
  • Previous experience working in an office environment
  • Experience working under pressure and to tight deadlines

Desirable

  • Advanced audio typing skills
  • Knowledge of Medical Terminology

Attitude

Essential

  • Ability to work under pressure
  • Willingness to be flexible to meet departmental needs
  • Self-motivated
  • Able to use own initiative.
  • Efficient & Enthusiastic
Person Specification

Qualifications

Essential

  • 3 GCSE's including English or equivalent
  • ECDL or IT qualification

Desirable

  • Health Service Background
  • Business Administration Level 2 or equivalent

Experience and Skills

Essential

  • Advanced word processing skills/qualifications
  • Previous experience working in an office environment
  • Experience working under pressure and to tight deadlines

Desirable

  • Advanced audio typing skills
  • Knowledge of Medical Terminology

Attitude

Essential

  • Ability to work under pressure
  • Willingness to be flexible to meet departmental needs
  • Self-motivated
  • Able to use own initiative.
  • Efficient & Enthusiastic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospitals

Whinney Heys Road

Blackpool

FY3 8NR


Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospitals

Whinney Heys Road

Blackpool

FY3 8NR


Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Administration Manager

Mitch Garrad

Mitchell.Garrad@NHS.net

01253958132

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum (pro rata for part time)

Contract

Permanent

Working pattern

Part-time

Reference number

382-SACT65-24

Job locations

Blackpool Teaching Hospitals

Whinney Heys Road

Blackpool

FY3 8NR


Supporting documents

Privacy notice

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