Job summary
The post holder will be required to provide a comprehensive secretarial and administration service for the Primary Intermediate Mental Health Team situated within the Families and Integrated Community Care Division.
Main duties of the job
The role will involve acting as a Medical Secretary to the consultants and clinicians. You will be accountable for the day- to-day management of your own and consultants clinical workload. An essential part of the role is the ability to manage and prioritise own workload without direct supervision including diary management, appointment making, dealing with telephone calls and enquiries and clinical typing.
About us
The BTH Primary Intermediate Mental Health Team (PIMHT) is a community mental health team based in Blackpool, within the primary care service. The PIMHT comprises of mental health practitioners who provide mental health assessments, short-term support and signposting to other appropriate services. The team's aim is to provide effective care in the community, with a view to reduce admissions into secondary mental health services. We are an integrated mental health team, working in partnership with secondary mental health services and others, including third sector colleagues.
Our service focuses on the prevention of lower level mental health problems developing in to serious illness and builds resilience, independence and aims to promote recovery within individuals.
Job description
Job responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Job description
Job responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Person Specification
Education and Qualifications
Essential
- RSA or equivalent audio typing qualification or relevant experience
- Medical terminology or equivalent experience in Medical Secretary role
- Educated to GCSE standard or equivalent
- Advanced knowledge of Microsoft Office packages
Desirable
Experience and Knowledge
Essential
- Relevant experience of working within a Medical Secretary role
- Relevant experience working within an NHS setting
- Experience of working with a range of people including health professionals and members of the public
Desirable
- Planning and servicing meetings and undertaking action points from meetings
- Experience of dealing with complaints / difficult people
Skills and Ability
Essential
- Excellent typing skills
- Audio typing skills
- Ability to work under pressure and meet deadlines
- Ability to manage appointments and electronic diaries
- Ability to compose non-routine letters
- Knowledge of confidentiality procedures
Desirable
- Ability to compose non-routine letters
- Shorthand skills
PERSONAL QUALITIES AND REQUIREMENTS
Essential
- Friendly, outgoing personality
- Good telephone manner
- Calm nature - able to work in difficult situations and maintain confidentiality
- Ability to prioritise workload
- Flexible working
- Ability to work as a member of a team or on own initiative
- Hard working and conscientious
- Car driver, or access to suitable alternatives to enable the undertaking of the role
Person Specification
Education and Qualifications
Essential
- RSA or equivalent audio typing qualification or relevant experience
- Medical terminology or equivalent experience in Medical Secretary role
- Educated to GCSE standard or equivalent
- Advanced knowledge of Microsoft Office packages
Desirable
Experience and Knowledge
Essential
- Relevant experience of working within a Medical Secretary role
- Relevant experience working within an NHS setting
- Experience of working with a range of people including health professionals and members of the public
Desirable
- Planning and servicing meetings and undertaking action points from meetings
- Experience of dealing with complaints / difficult people
Skills and Ability
Essential
- Excellent typing skills
- Audio typing skills
- Ability to work under pressure and meet deadlines
- Ability to manage appointments and electronic diaries
- Ability to compose non-routine letters
- Knowledge of confidentiality procedures
Desirable
- Ability to compose non-routine letters
- Shorthand skills
PERSONAL QUALITIES AND REQUIREMENTS
Essential
- Friendly, outgoing personality
- Good telephone manner
- Calm nature - able to work in difficult situations and maintain confidentiality
- Ability to prioritise workload
- Flexible working
- Ability to work as a member of a team or on own initiative
- Hard working and conscientious
- Car driver, or access to suitable alternatives to enable the undertaking of the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
