Job summary
The ICT Asset Management Officer role is a mixture of working within the ICT Developments Warehouse and maintaining the data within the Trust's Configuration Management Database (CMDB).
The ICT Asset Management Officer is responsible for performing regular audits on Trust ICT assets by analysing and interpreting data from various ICT systems or by physical audits across NHS sites. They are also responsible for monitoring the usage of assets (hardware and software) to ensure effective utilisation throughout its lifecycle.
When working in the ICT Developments Warehouse, they are a focal point for internal & external customers for asset availability. They are responsible for a variety of activities from receipt to the disposal of ICT assets, including stock management and allocation; ensuring all tracked assets are added to the Trust's CMDB and maintaining a safe and secure warehouse environment.
Main duties of the job
Perform inventory audits of all ICT equipment in use across the Trust(s), at all sites, via liaising with users to validate data or visiting sites to take inventory, recording and reporting on any discrepancies.
Create audit programme and arrange stakeholder meetings to discuss the programme and agree schedule, then maintaining programme schedule throughout its lifecycle and generate publish reports for all externally audited areas.
Arrange stakeholder meetings to discuss asset data integrity & usage, representing the ICT Department when visiting stakeholder sites.
Collect equipment from all NHS sites identified as no longer in use and return to the warehouse for disposal or reuse.
Interrogate and manipulate data sets using a variety of applications to ensure accurate records are being maintained. Addressing any anomalies within the data sets and escalate any issues that cannot be resolved.
Liaise and expedite with Health Informatics teams and customers to ensure that staff are updating records as required.
Produce annual reports for Service Level Agreements (SLAs).
Produce regular reports for Customer IT Leads and Department Heads on owned assets and the usage of these assets, providing recommendations as required on the removal/relocation of assets.
Produce ad hoc reports on hardware and/or software assets as required.
Input software licencing information onto the Configuration Management Database (CMDB), provided by the Procurement Team and/or Team Leaders.
About us
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents - it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Job description
Job responsibilities
- Maintain Licencing records, archiving and removing obsolete licences as required
- Maintain data integrity of CMDB (hardware and software), performing regular audits on the data and addressing any anomalies as identified
- Assist in the standardisation of applications and hardware by logging pro-active incidents for engineers to upgrade/replace non-standard items
- Maintain list of ICT contracts within the CMDB and liaise with Contract Managers to keep the records up to date
- To receive goods from suppliers and carriers into the ICT Warehouse and to document such deliveries using the appropriate procedures. Check and inspect deliveries to ensure accurate quantity and type and are of acceptable quality. Dispose of packaging, recycling where possible
- To prepare goods for return. Liaising with carriers and obtaining signatures when dispatched
- To security tag and property mark all items to be placed in the Trusts CMDB and to upload the data onto the CMDB
- Maintain computer records on the CMDB by entering and retrieving information related to the receipt, storage, allocation & disposal of equipment, to ensure the smooth running of the warehouse
- Utilise space to its optimum efficiency while maintaining good housekeeping standards, including undertaking routine cleaning duties of the warehouse areas
- Ensure stock is rotated as appropriate, including equipment stored in the cages out on other NHS sites.
- Protect stock from destruction, abuse, fire and theft whilst in the care of the warehous
- Agree re-order levels of stock items and review with management on a regular basis. The post holder will be required to produce and interpret reports to illustrate usage of equipment
- To generate and provide stock lists on a monthly basis for stock checking purposes, carry out continuous stock checks and ensure that stock levels are adjusted accordingly. Details of items counted and quantities in stores to be maintained on stock sheets and the relevant Trust(s) computer systems. Liaise with teams/management on slow moving/obsolete items.
- Assign equipment to jobs, Liaise with engineers to assist in scheduling and prioritising own work whilst maintaining data integrity within a secure and controlled environment
- Manage the receipting of returned/replaced equipment for disposal or reuse as appropriate, monitoring disposals and ensuring data related to those assets is archived or updated as applicable on the relevant systems, including the CMDB
- Ensure data and any reusable parts are removed from returned equipment prior to disposal, in line with Trust policy
- Manage 3rd party collections, including redundant hardware and bulk recycling, preparing/processing items ready for the collections
- To support the Requisitioning Team, having a working knowledge of the relevant computer systems, to ensure the department operates within the Trust(s) policies and procedures including Standing Financial Instructions and Standing Orders
- Work independently for most of the time, guided by standard operating procedures. Generate own daily work plan in line with customer requirements, re-prioritising work to accommodate unscheduled changes
- Be flexible in covering the duties of other staff as required, including providing query support on ICT procurement processes
- Undertake relevant continued professional development.
- To adhere to the current departmental uniform/dress code
- To perform regular Health & Safety audits on the warehouse working areas
- Work in accordance with the requirements of statute, technical guidance and codes of practice and Trust and Departmental Policies and Procedures
- Travel between sites for equipment delivery/collections and when performing audits, using Trust vehicles where appropriate.
Please see the attached Job Description & Person Specification before applying, and for further information.
Job description
Job responsibilities
- Maintain Licencing records, archiving and removing obsolete licences as required
- Maintain data integrity of CMDB (hardware and software), performing regular audits on the data and addressing any anomalies as identified
- Assist in the standardisation of applications and hardware by logging pro-active incidents for engineers to upgrade/replace non-standard items
- Maintain list of ICT contracts within the CMDB and liaise with Contract Managers to keep the records up to date
- To receive goods from suppliers and carriers into the ICT Warehouse and to document such deliveries using the appropriate procedures. Check and inspect deliveries to ensure accurate quantity and type and are of acceptable quality. Dispose of packaging, recycling where possible
- To prepare goods for return. Liaising with carriers and obtaining signatures when dispatched
- To security tag and property mark all items to be placed in the Trusts CMDB and to upload the data onto the CMDB
- Maintain computer records on the CMDB by entering and retrieving information related to the receipt, storage, allocation & disposal of equipment, to ensure the smooth running of the warehouse
- Utilise space to its optimum efficiency while maintaining good housekeeping standards, including undertaking routine cleaning duties of the warehouse areas
- Ensure stock is rotated as appropriate, including equipment stored in the cages out on other NHS sites.
- Protect stock from destruction, abuse, fire and theft whilst in the care of the warehous
- Agree re-order levels of stock items and review with management on a regular basis. The post holder will be required to produce and interpret reports to illustrate usage of equipment
- To generate and provide stock lists on a monthly basis for stock checking purposes, carry out continuous stock checks and ensure that stock levels are adjusted accordingly. Details of items counted and quantities in stores to be maintained on stock sheets and the relevant Trust(s) computer systems. Liaise with teams/management on slow moving/obsolete items.
- Assign equipment to jobs, Liaise with engineers to assist in scheduling and prioritising own work whilst maintaining data integrity within a secure and controlled environment
- Manage the receipting of returned/replaced equipment for disposal or reuse as appropriate, monitoring disposals and ensuring data related to those assets is archived or updated as applicable on the relevant systems, including the CMDB
- Ensure data and any reusable parts are removed from returned equipment prior to disposal, in line with Trust policy
- Manage 3rd party collections, including redundant hardware and bulk recycling, preparing/processing items ready for the collections
- To support the Requisitioning Team, having a working knowledge of the relevant computer systems, to ensure the department operates within the Trust(s) policies and procedures including Standing Financial Instructions and Standing Orders
- Work independently for most of the time, guided by standard operating procedures. Generate own daily work plan in line with customer requirements, re-prioritising work to accommodate unscheduled changes
- Be flexible in covering the duties of other staff as required, including providing query support on ICT procurement processes
- Undertake relevant continued professional development.
- To adhere to the current departmental uniform/dress code
- To perform regular Health & Safety audits on the warehouse working areas
- Work in accordance with the requirements of statute, technical guidance and codes of practice and Trust and Departmental Policies and Procedures
- Travel between sites for equipment delivery/collections and when performing audits, using Trust vehicles where appropriate.
Please see the attached Job Description & Person Specification before applying, and for further information.
Person Specification
Education and Qualifications
Essential
- Educated to NVQ Level 3 in a relevant subject or equivalent experience
- ITIL Foundation (Green Badge)
- Demonstrate continual learning and development
Desirable
- Licencing qualification
- Logistics or Stock Management qualification
Experience and Knowledge
Essential
- Experience of asset management systems including management and lean techniques
- Experience of clerical and warehouse duties
- Excellent working knowledge of Excel, including pivot tables
Desirable
- Sound knowledge of PC architecture and experience of NHS IT systems
- Knowledge of ITIL components such as Change Management
- Understanding NHS structures and procurement processes
- Microsoft Office Suite Intermediate and Advanced
- Previous Project Administration Experience
Skills and Ability
Essential
- Service orientated and customer focused
- Ability to demonstrate effective communication, verbal and written
- Manual handling of IT equipment on a regular basis
- Ability to analyse and interpret large amounts of data
- To work as part of a team, and able to work unsupervised, using own initiative, problem solving and decision making to prioritise and manage time effectively
- Ability to demonstrate assertiveness with regards to controlling movement of assets in and out of the warehouse whilst maintaining and developing own personal resilience
Desirable
Person Specification
Education and Qualifications
Essential
- Educated to NVQ Level 3 in a relevant subject or equivalent experience
- ITIL Foundation (Green Badge)
- Demonstrate continual learning and development
Desirable
- Licencing qualification
- Logistics or Stock Management qualification
Experience and Knowledge
Essential
- Experience of asset management systems including management and lean techniques
- Experience of clerical and warehouse duties
- Excellent working knowledge of Excel, including pivot tables
Desirable
- Sound knowledge of PC architecture and experience of NHS IT systems
- Knowledge of ITIL components such as Change Management
- Understanding NHS structures and procurement processes
- Microsoft Office Suite Intermediate and Advanced
- Previous Project Administration Experience
Skills and Ability
Essential
- Service orientated and customer focused
- Ability to demonstrate effective communication, verbal and written
- Manual handling of IT equipment on a regular basis
- Ability to analyse and interpret large amounts of data
- To work as part of a team, and able to work unsupervised, using own initiative, problem solving and decision making to prioritise and manage time effectively
- Ability to demonstrate assertiveness with regards to controlling movement of assets in and out of the warehouse whilst maintaining and developing own personal resilience
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
