Job summary
An exciting opportunity to join the Blackpool teaching hospitals patient flow team has arisen. This post is for a band 5 working 21 hours per week to cover primarily twilight shifts (7.30pm-2am) but the successful candidate may be required to work some long days in this role.
Candidates must be able to work as part of a team, with an organised approach to work, paying attention to detail and prioritising their workload. The post holder must be confident in using electronic systems, ideally having experience in patient flow. This role will involve some office based work and visiting the wards throughout the trust. The successful candidate must have excellent communication skills and confident in dealing with queries.
The Bed Managers have a key role in the management of each patients' length of stay; Facilitating discharges and supporting the delivery of the A&E clinical quality indicators through the timely delivery of beds for AMU, ED, SAU and all alternative admission pathways to achieve flow and optimum placement of patients. Monitor discharge lounge usage, assist with booking transport, facilitate repatriation of patients both in and out of the organisation.
The role will require the individual to be familiar with Microsoft Office, Excel and Emails and all internal IT systems used to assist with flow and patient management.
Main duties of the job
The Bed Managers have a key role in the management of each patients' length of stay; Facilitating discharges and supporting the delivery of the A&E clinical quality indicators through the timely delivery of beds for AMU, ED, SAU and all alternative admission pathways to achieve flow and optimum placement of patients. Monitor discharge lounge usage, assist with booking transport, facilitate repatriation of patients both in and out of the organisation. The successful candidate will need to maintain professional standards at all times.
The role will require the individual to be familiar with Microsoft Office, Excel and Emails and all internal IT systems used to assist with flow and patient management.
To book transport and complete TTOs for the following day.
Monitor timeliness of flow through the organisation, highlight and address directly any delays in flow.
Completion of the Situation report in readiness for the patient flow meetings; 08:30, 12:00, 15:30 and 19:45 (for any day shifts worked)
To work with wards to ensure discharge lounge used to full potential.
Reflect on management of situations and learn from experience.
Reviewing situation and assessing the risks associated with different options.
See Job Description for more details
About us
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Job description
Job responsibilities
Please refer to the Job Description and person Specification for more information.
Key duties and Responsibilities
- To visit all in patient areas to understand the bed status and the discharge plans for the day.
- Effective bed allocation whilst on twilight shifts.
- Develop effective working relationships based on trust and co-operation
- Discuss and be involved in the assessment of patients suitability of being in sidewards and ensure they are moved out in a timely manner to create further ICP capacity.
- Assessment of the placement of patients across the organisation and ensure they are moved and accommodated in the most appropriate area related to the patients clinical need.
- Utilise the information contained within the Patient Flow Tracker (NPR) to assist with discharges and aid in the unblocking of system delays.
- Identify patients whose discharge can be expedited earlier in the day.
- To support clinical areas in the delivery of timely, effective, safe discharges.
- Work with colleagues to expedite investigation, obtain senior medical reviews, involve TOCH in patient management.
- To receive and action promptly the request for bed allocation for routine, planned, urgent and emergency admissions daily.
- To assist the Clinical site Matron in identifying Golden Patients and continue to establish a process for delivering an early morning discharge, supporting the wards
- To book transport and complete TTOs for the following day.
- Inform the AMU coordinator of available beds on the downstream wards as soon as they become available using the IT systems, enabling the coordinator to allocate patients appropriately and then allocating patients on the Base tracker.
- Monitor timeliness of flow through the organisation, highlight and address directly any delays in flow.
- To communicate with discharge facilitators on the wards to establish query discharges and the number of definite discharges, with an emphasis on the morning discharges.
- To collect transport booking requests from wards to ensure timely and appropriate transport is booked out of hours.
- Completion of the Situation report in readiness for the patient flow meetings; 08:30, 12:00, 15:30 and 19:45 (for any day shifts worked)
- To work with wards to ensure discharge lounge used to full potential.
- Reflect on management of situations and learn from experience.
- Reviewing situation and assessing the risks associated with different options.
- Exercising judgement and take decisions in consultation with others as appropriate to solve presenting problems.
- To support the planned reconfiguration of services across the Trust. Advise in the placement of all elective admissions to prevent cancellations. Maintain standards of practice in accordance with Trust policies, procedures and guidelines
Job description
Job responsibilities
Please refer to the Job Description and person Specification for more information.
Key duties and Responsibilities
- To visit all in patient areas to understand the bed status and the discharge plans for the day.
- Effective bed allocation whilst on twilight shifts.
- Develop effective working relationships based on trust and co-operation
- Discuss and be involved in the assessment of patients suitability of being in sidewards and ensure they are moved out in a timely manner to create further ICP capacity.
- Assessment of the placement of patients across the organisation and ensure they are moved and accommodated in the most appropriate area related to the patients clinical need.
- Utilise the information contained within the Patient Flow Tracker (NPR) to assist with discharges and aid in the unblocking of system delays.
- Identify patients whose discharge can be expedited earlier in the day.
- To support clinical areas in the delivery of timely, effective, safe discharges.
- Work with colleagues to expedite investigation, obtain senior medical reviews, involve TOCH in patient management.
- To receive and action promptly the request for bed allocation for routine, planned, urgent and emergency admissions daily.
- To assist the Clinical site Matron in identifying Golden Patients and continue to establish a process for delivering an early morning discharge, supporting the wards
- To book transport and complete TTOs for the following day.
- Inform the AMU coordinator of available beds on the downstream wards as soon as they become available using the IT systems, enabling the coordinator to allocate patients appropriately and then allocating patients on the Base tracker.
- Monitor timeliness of flow through the organisation, highlight and address directly any delays in flow.
- To communicate with discharge facilitators on the wards to establish query discharges and the number of definite discharges, with an emphasis on the morning discharges.
- To collect transport booking requests from wards to ensure timely and appropriate transport is booked out of hours.
- Completion of the Situation report in readiness for the patient flow meetings; 08:30, 12:00, 15:30 and 19:45 (for any day shifts worked)
- To work with wards to ensure discharge lounge used to full potential.
- Reflect on management of situations and learn from experience.
- Reviewing situation and assessing the risks associated with different options.
- Exercising judgement and take decisions in consultation with others as appropriate to solve presenting problems.
- To support the planned reconfiguration of services across the Trust. Advise in the placement of all elective admissions to prevent cancellations. Maintain standards of practice in accordance with Trust policies, procedures and guidelines
Person Specification
Education and Qualification
Essential
- Educated to degree level and/ or relevant experience
- Experience of managing complex data
- Experience in undertaking audits and presenting data
- Comprehensive experience and knowledge of IT information systems
Experience and knowledge
Essential
- Working within a multidisciplinary team
- Experience of establishing effective communication
- Experience of implementing change
Desirable
- Experience of working within Patient flow
skills and ability
Essential
- Ability to use own initiative
- Ability to work in an environment with rapidly changing priorities
- Proven organisation skills
- Conflict and problem solving skills
- Ability to work autonomously and/ or within a team
Personal qualities
Essential
- Enthusiastic, dynamic, self motivated with the ability to motivate others
- Ability to manage demanding and challenging workload
- Positive change agent
- Ability to work flexibly to meet the demands of the service
- Takes responsibility for own personal development
Person Specification
Education and Qualification
Essential
- Educated to degree level and/ or relevant experience
- Experience of managing complex data
- Experience in undertaking audits and presenting data
- Comprehensive experience and knowledge of IT information systems
Experience and knowledge
Essential
- Working within a multidisciplinary team
- Experience of establishing effective communication
- Experience of implementing change
Desirable
- Experience of working within Patient flow
skills and ability
Essential
- Ability to use own initiative
- Ability to work in an environment with rapidly changing priorities
- Proven organisation skills
- Conflict and problem solving skills
- Ability to work autonomously and/ or within a team
Personal qualities
Essential
- Enthusiastic, dynamic, self motivated with the ability to motivate others
- Ability to manage demanding and challenging workload
- Positive change agent
- Ability to work flexibly to meet the demands of the service
- Takes responsibility for own personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
