Blackpool Teaching Hospitals NHS Foundation Trust

Haematology Support Secretary

Information:

This job is now closed

Job summary

The successful candidate will be expected to support the medical secretaries and the clinical team providing cross cover during periods of staff absence.

Use of Microsoft Office packages

Medical audio typing

Dealing with patients and medical staff via telephone and in person

Making appointments internally and via the e-RS system

Administrative duties

The post holder will be required to work as part of a team providing cross cover during periods of staff absence.

Main duties of the job

To provide a high-level clerical service for the Haematology team. To facilitate audio-transcription of clinic letters, results, and discharge letters. To provide a high-level clerical service and support for medical secretaries throughout the department.

Making appointments internally and via the e-RS system

The post holder will be required to work as part of a team providing cross cover during periods of staff absence

About us

About the trust:

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire,and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria.

The Trust provides a comprehensive range of acute hospital services to 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region.

The Trust houses a state of the art Simulation & Skills Facility that provides training for all grades of staff to improve the safety and quality of the service that we offer our patients.

We run a portfolio of in-house courses that can be accessed by all staff to enhance their professional development needs. The training is supported by the use of modern equipment including part task trainers for such skills as venepuncture and full body manikins for the practice of emergency drills.

Details

Date posted

12 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

382-TER83-23

Job locations

Blackpool Teaching Hospital

Whinney Heys Road

Blackpool

FY3 8NR


Job description

Job responsibilities

GENERAL REQUIREMENTS

  1. Quality

The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work.

Each member of staff is required to ensure that:

  1. Their work is discharged correctly first time on each occasion.
  2. The patient and customer is always put first.
  3. Staff practice team-work every day.
  4. That in all things, the patient/customer requirements are met and all staff contribute fully to achieving the Trust Corporate goals and objective.
  5. Confidentiality

Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust's Disciplinary Procedure and may result in dismissal.

  1. Health and Safety

Each member of the Trust's staff is responsible for ensuring that they carry out the duties of their post in accordance with all appropriate Health and Safety legislation, guidance and procedures and that they do not, by any act or omission on their part, create a threat to the Health and Safety of any other person.

  1. External Interests

Each member of the Trust's staff is responsible for ensuring that any external interest they have does not conflict with the duties of their post and that they must disclose the external interest if this is likely to occur or if they are in doubt about a possible conflict of interest.

  1. Fire Training

Each member of the Trust's staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement

  1. Flexibility

Job descriptions are intended to act as a flexible guide to the duties of a post and therefore will require revision in consultation with the post holder to reflect the changing requirements of every post so as to enable the Trust to achieve its Corporate goals and objectives.

GENERAL REQUIREMENTS

  1. Quality

The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work.

Each member of staff is required to ensure that:

  1. Their work is discharged correctly first time on each occasion.
  2. The patient and customer is always put first.
  3. Staff practice team-work every day.
  4. That in all things, the patient/customer requirements are met and all staff contribute fully to achieving the Trust Corporate goals and objective.
  5. Confidentiality

Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust's Disciplinary Procedure and may result in dismissal.

  1. Health and Safety

Each member of the Trust's staff is responsible for ensuring that they carry out the duties of their post in accordance with all appropriate Health and Safety legislation, guidance and procedures and that they do not, by any act or omission on their part, create a threat to the Health and Safety of any other person.

  1. External Interests

Each member of the Trust's staff is responsible for ensuring that any external interest they have does not conflict with the duties of their post and that they must disclose the external interest if this is likely to occur or if they are in doubt about a possible conflict of interest.

  1. Fire Training

Each member of the Trust's staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement

  1. Flexibility

Job descriptions are intended to act as a flexible guide to the duties of a post and therefore will require revision in consultation with the post holder to reflect the changing requirements of every post so as to enable the Trust to achieve its Corporate goals and objectives.

Job description

Job responsibilities

GENERAL REQUIREMENTS

  1. Quality

The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work.

Each member of staff is required to ensure that:

  1. Their work is discharged correctly first time on each occasion.
  2. The patient and customer is always put first.
  3. Staff practice team-work every day.
  4. That in all things, the patient/customer requirements are met and all staff contribute fully to achieving the Trust Corporate goals and objective.
  5. Confidentiality

Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust's Disciplinary Procedure and may result in dismissal.

  1. Health and Safety

Each member of the Trust's staff is responsible for ensuring that they carry out the duties of their post in accordance with all appropriate Health and Safety legislation, guidance and procedures and that they do not, by any act or omission on their part, create a threat to the Health and Safety of any other person.

  1. External Interests

Each member of the Trust's staff is responsible for ensuring that any external interest they have does not conflict with the duties of their post and that they must disclose the external interest if this is likely to occur or if they are in doubt about a possible conflict of interest.

  1. Fire Training

Each member of the Trust's staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement

  1. Flexibility

Job descriptions are intended to act as a flexible guide to the duties of a post and therefore will require revision in consultation with the post holder to reflect the changing requirements of every post so as to enable the Trust to achieve its Corporate goals and objectives.

GENERAL REQUIREMENTS

  1. Quality

The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work.

Each member of staff is required to ensure that:

  1. Their work is discharged correctly first time on each occasion.
  2. The patient and customer is always put first.
  3. Staff practice team-work every day.
  4. That in all things, the patient/customer requirements are met and all staff contribute fully to achieving the Trust Corporate goals and objective.
  5. Confidentiality

Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust's Disciplinary Procedure and may result in dismissal.

  1. Health and Safety

Each member of the Trust's staff is responsible for ensuring that they carry out the duties of their post in accordance with all appropriate Health and Safety legislation, guidance and procedures and that they do not, by any act or omission on their part, create a threat to the Health and Safety of any other person.

  1. External Interests

Each member of the Trust's staff is responsible for ensuring that any external interest they have does not conflict with the duties of their post and that they must disclose the external interest if this is likely to occur or if they are in doubt about a possible conflict of interest.

  1. Fire Training

Each member of the Trust's staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement

  1. Flexibility

Job descriptions are intended to act as a flexible guide to the duties of a post and therefore will require revision in consultation with the post holder to reflect the changing requirements of every post so as to enable the Trust to achieve its Corporate goals and objectives.

Person Specification

Qualifications

Essential

  • Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills
  • ECDL or equivalent qualification/demonstrable skills/experience

Desirable

  • City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience
  • G2 experience

Knowledge, Skills and Experience

Essential

  • Experience of successfully working within tight time frames and to deadlines
  • Ability to communicate in a clear and concise manner
  • Good numerical skills
  • Good command and understanding of English, punctuation and grammar

Desirable

  • Experience of providing secretarial services in a hospital environment
  • Experience of using NHS IM&T systems for data entry
  • Experience of using digital dictation systems
  • Experience of medical audio typing

Personal

Essential

  • Motivated, flexible and proactive
  • Tactful, courteous and polite
  • Smart appearance in accordance with BVH dress code
  • Ability to move and handle case notes 2-5 kg+
  • Thrives from a busy workload
  • Keen to help others
Person Specification

Qualifications

Essential

  • Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills
  • ECDL or equivalent qualification/demonstrable skills/experience

Desirable

  • City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience
  • G2 experience

Knowledge, Skills and Experience

Essential

  • Experience of successfully working within tight time frames and to deadlines
  • Ability to communicate in a clear and concise manner
  • Good numerical skills
  • Good command and understanding of English, punctuation and grammar

Desirable

  • Experience of providing secretarial services in a hospital environment
  • Experience of using NHS IM&T systems for data entry
  • Experience of using digital dictation systems
  • Experience of medical audio typing

Personal

Essential

  • Motivated, flexible and proactive
  • Tactful, courteous and polite
  • Smart appearance in accordance with BVH dress code
  • Ability to move and handle case notes 2-5 kg+
  • Thrives from a busy workload
  • Keen to help others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospital

Whinney Heys Road

Blackpool

FY3 8NR


Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospital

Whinney Heys Road

Blackpool

FY3 8NR


Employer's website

https://www.bfwh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Georgia Askey

georgia.askey@nhs.net

01253953267

Details

Date posted

12 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

382-TER83-23

Job locations

Blackpool Teaching Hospital

Whinney Heys Road

Blackpool

FY3 8NR


Supporting documents

Privacy notice

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