Sandwell and West Birmingham NHS Trust

Nurse Referral Adviser

The closing date is 16 September 2025

Job summary

An exciting opportunity has arisen for a band 6 Nurse Referral Advisor to be part of a multidisciplinary team based with the Single Point of Access (SPA) which is part of our Trusts commitment to deliver excellent and responsive assessment. The successful candidate will have the opportunity to develop within our evolving PCCT team , shape the vision of an inclusive Care Navigation Centre. We have been the first in the Midlands to develop a true Single Point of Access, with your help we would continue to be the first in many other endeavours.

You will be working within a friendly team and be part of expanding a new and exciting service, incorporating streaming within the Emergency Department. Appropriate training will be given.

Main duties of the job

Provide management and support for all patients to access appropriate care as dictated by their clinical requirements. This includes supported access to same day emergency care, admission or assessment our the identification of other community and alternative pathways. This is an integrated role to support all referring clinicians from a range of sources including GPs, clinicians, WMAS and NHS 111 referrals process and to improve the patients' hospital journey and improve the Emergency Department waiting time by reducing unnecessary Emergency Department attendances.

You will need to have experience of enhanced nursing assessment, and an ability to communicate across a wide range of specialities and clinical groups. The role involves using your skills to direct patients to the most appropriate care facility using a clinical triage tool.

Experience in ED is a requirement for this role.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from a first class, purpose-built premises. As a result, the base of this role may change to MMUH from 2024 (or beyond). This will be applicable to your role on a rotational basis, you will be informed during the recruitment process and continuing your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

  1. Our People - to cultivate and sustain happy, productive and engaged staff
  2. Our Patients - to be good or outstanding in everything we do
  3. Our Population - to work seamlessly with our partners to improve lives

Details

Date posted

02 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

381-CT-7375984

Job locations

SWB NHS Trust

Sandwell and West Birmingham

B71 4HJ


Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of what this role entails

Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of what this role entails

Person Specification

Experience

Essential

  • Significant previous NHS post qualification experience - ED experience needed
  • Be proficient in the use of computerised systems especially word and excel to a level to enable the production of a high standard of finished work.
  • Knowledge and experience of working with those experiencing mental health and/or learning disability difficulties.
  • The ability to organise and prioritise own workload within an agreed schedule of work and to work under pressure and within agreed timescales.
  • Experience of working as part of a team.

Desirable

  • IT Literate
  • Understanding of medical terminology.
  • Ability to work in a busy team environment
  • Working in a healthcare setting or demonstrable experience of undertaking a caring role.

Qualifications

Essential

  • RN Adults
  • Current NMC Registration
  • Teaching/Assessing Qualification or Working Towards
  • Relevant post basic qualification in Mental Health or equivalent clinical supervision qualification.

Desirable

  • Leadership or first line management.
  • Degree in Nursing
  • Counselling Skills
  • Degree level qualification in health
Person Specification

Experience

Essential

  • Significant previous NHS post qualification experience - ED experience needed
  • Be proficient in the use of computerised systems especially word and excel to a level to enable the production of a high standard of finished work.
  • Knowledge and experience of working with those experiencing mental health and/or learning disability difficulties.
  • The ability to organise and prioritise own workload within an agreed schedule of work and to work under pressure and within agreed timescales.
  • Experience of working as part of a team.

Desirable

  • IT Literate
  • Understanding of medical terminology.
  • Ability to work in a busy team environment
  • Working in a healthcare setting or demonstrable experience of undertaking a caring role.

Qualifications

Essential

  • RN Adults
  • Current NMC Registration
  • Teaching/Assessing Qualification or Working Towards
  • Relevant post basic qualification in Mental Health or equivalent clinical supervision qualification.

Desirable

  • Leadership or first line management.
  • Degree in Nursing
  • Counselling Skills
  • Degree level qualification in health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell and West Birmingham

B71 4HJ


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell and West Birmingham

B71 4HJ


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Adam McManus

adam.mcmanus@nhs.net

07483487762

Details

Date posted

02 September 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

381-CT-7375984

Job locations

SWB NHS Trust

Sandwell and West Birmingham

B71 4HJ


Supporting documents

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