Improvement Systems Senior Coach

Sandwell and West Birmingham NHS Trust

The closing date is 05 May 2025

Job summary

Sandwell and West Birmingham (SWB) NHS Trust is in the process of developing and delivering its own Improvement System* as a key enabler to the delivery of the Trust's 2022-2027 Strategy and beyond. The postholder will be part of a central corporate team who are the Improvement System experts for the Trust and who will lead on the delivery of the Improvement System.

The post holder will also provide highly developed specialist knowledge and expertise in Improvement Systems, standard work, Improvement tools and project management to further the Trust's journey in developing a culture of continuous Improvement and will help build improvement capability across the Trust. Reporting to an Improvement System Lead the post holder will deliver training, coaching and facilitation of the pillar elements of the Improvement system Coaching Academy to support its ongoing development and in doing so supporting the delivery of the Improvement System.

Additionally the post holder will work closely with clinical, corporate, and operational colleagues, within the Trust, to ensure sustainable delivery of the Improvement System pillars, acting as a business partner at a Trust Group level. And will also deputise for the Improvement System Lead as required.

Main duties of the job

.To support implementation of the Improvement System by acting as an internal organisational expert on the Improvement System.

.To provide Improvement System leadership, expertise and support to allocated Group(s) within the Trust, as a Business Partner, to support operational and corporate colleagues to deliver against the Improvement System Pillars

.To act as a member of the Trust's Academy for teaching and delivering the improvement system to support the development of Improvement capability across the Trust.

About us

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Date posted

22 April 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

381-CO-6637889-D

Job locations

SWB NHS Trust

Hallam Street

West Bromwich

B71 4HJ

Job description

Job responsibilities

*Please refer to the attached job description and personal specification____________________________________________________________________________________________________________________________________________________________

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Educated to master's level or equivalent experience
Evidence of continued professional development
Improvement Tools Training

Experience

Essential

Experience of policy implementation and service development for a directorate or equivalent
Experience of providing training, coaching and facilitation to groups of staff
Experience of analytical skills with the ability to utilise and analyse quantitative and qualitative data, including performance data to draw appropriate conclusions, drive action and win support for change using SPC

Knowledge

Essential

Knowledge of lean management systems and continuous improvement methodologies
Knowledge of project & programme management methodologies and reporting.

Personal Qualities

Essential

Has an engaging leadership style, being visible within clinical services and internal stakeholders
Ability to work in a logical and rational way alongside front-line staff, to establish improved/best processes following analysis of current ways of working
Able to present to, teach and engage large groups of staff, at all levels, confidently in an educational setting

Management

Essential

Ability to prioritise work in the face of many competing and often conflicting demands.
Performance management skills with an ability to prospectively identify and then manage risks to performance

Communication

Essential

Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change

Person Specification

Qualifications

Essential

Educated to master's level or equivalent experience
Evidence of continued professional development
Improvement Tools Training

Experience

Essential

Experience of policy implementation and service development for a directorate or equivalent
Experience of providing training, coaching and facilitation to groups of staff
Experience of analytical skills with the ability to utilise and analyse quantitative and qualitative data, including performance data to draw appropriate conclusions, drive action and win support for change using SPC

Knowledge

Essential

Knowledge of lean management systems and continuous improvement methodologies
Knowledge of project & programme management methodologies and reporting.

Personal Qualities

Essential

Has an engaging leadership style, being visible within clinical services and internal stakeholders
Ability to work in a logical and rational way alongside front-line staff, to establish improved/best processes following analysis of current ways of working
Able to present to, teach and engage large groups of staff, at all levels, confidently in an educational setting

Management

Essential

Ability to prioritise work in the face of many competing and often conflicting demands.
Performance management skills with an ability to prospectively identify and then manage risks to performance

Communication

Essential

Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.