Job summary
Hello!
I'm Prit, I'm the Chief Pharmacy tech in Operations at Sandwell and West Birmingham NHS Trust.
The Pharmacy Department at SWB has officially moved into our brand new Midland Metropolitan University Hospital (MMUH) and we are looking to welcome an ambitious, driven and motivated Pharmacy Technician to lead our Dispensaries.
Are you a registered Pharmacy Technician who has a passion for working within the dispensary? Do you have exceptional leadership qualities and can motivate staff and provide structure and leadership across the dispensary services at SWB? If so, this role is for you.
You will be supported by the Chief Pharmacy Technician in Operations, another Lead Technician in Dispensaries, Dispensary coordinators in overseeing the day to day dispensary workload and staffing, ensuring that service standards and targets are met including; prescription turnaround times, accuracy, cost effectiveness and customer service standards. You will also be involved in the continuous quality service improvements throughout the dispensary services.
We also have another new state of the art Pharmacy Dispensary (Sheldon Block Pharmacy) which you will be overseeing which is due to open early 2025.
**Previous applicants please do not apply**
Main duties of the job
Main duties of the job are the following:
- Provide leadership and management of staff, processes, procedures and workload/workforce planning and development of the dispensary services.
- Ensure patients and staff receive excellent service and medications are dispensed in a safe and efficient manner which meets set KPIs.
- To manage risks, errors and near misses in the various dispensary environments, ensuring risks are identified and mitigated.
- To coordinate and lead on investigations and outcomes to incidents, errors and complaints received regarding the dispensary environments.
- To continuously contribute to service improvements
About us
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), is now open and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three newly emerging strategic objectives:
- Our People - to cultivate and sustain happy, productive and engaged staff
- Our Patients - to be good or outstanding in everything we do
- Our Population - to work seamlessly with our partners to improve live
Job description
Job responsibilities
Please see the attached Person Specification and Job Description for an overview of the key tasks and responsibilities of the role.
Job description
Job responsibilities
Please see the attached Person Specification and Job Description for an overview of the key tasks and responsibilities of the role.
Person Specification
Qualifications
Essential
- NVQ3, BTEC or equivalent in pharmaceutical science
- Must be registered with General Pharmaceutical Council
- CPD post qualification experience through a series of short and long-term courses to obtain specialist knowledge relevant to area of practice. All of which, together is the equivalent to degree level
- Accredited Checking technicians award (ACPT)
Experience
Essential
- Experience of working as a senior technician in a hospital environment.
- Proven experience of supervising and management of staff
- Computer literate, with a proven ability to search for relevant information on various databases, and evaluate data in order to formulate a response to enquiries.
- Accurate data input skills.
- Problem solving skills and approach on a wide range of highly complex clinical and non-clinical issues requiring analysis, interpretation and judgement
- Proven ability to dispense medicines and information regarding medications accurately without making errors.
- Proven ability to check medicines dispensed by others and to detect any errors that may have been made.
- Experience in dispensing clinical trials.
- Working knowledge of a broad range of medicines and their safety issues
Desirable
- Experienced in writing departmental procedures
Written and analytical skills
Essential
- Ability to read and understand complex information
- Ability and experience of writing and implementing SOPs
Desirable
- Ability to write and implement SOPs
Management/Supervision skills
Essential
- Supervised and managed staff/Line management
- Experience of carrying out PDR's
- Complex sickness management
- Ability to co-ordinate workflows
- Meet deadlines
- Plan and organise own workload
Knowledge
Essential
- Up to date knowledge of medicines legislation and legal requirements for dispensing and supplying medications
- Knowledge of health and safety and COSHH regulations
Mental effort
Essential
- Ability to work under pressure
- Ability to work in a fast paced environment with frequent interruptions
- Ability to accurately dispense and final check for long periods
Person Specification
Qualifications
Essential
- NVQ3, BTEC or equivalent in pharmaceutical science
- Must be registered with General Pharmaceutical Council
- CPD post qualification experience through a series of short and long-term courses to obtain specialist knowledge relevant to area of practice. All of which, together is the equivalent to degree level
- Accredited Checking technicians award (ACPT)
Experience
Essential
- Experience of working as a senior technician in a hospital environment.
- Proven experience of supervising and management of staff
- Computer literate, with a proven ability to search for relevant information on various databases, and evaluate data in order to formulate a response to enquiries.
- Accurate data input skills.
- Problem solving skills and approach on a wide range of highly complex clinical and non-clinical issues requiring analysis, interpretation and judgement
- Proven ability to dispense medicines and information regarding medications accurately without making errors.
- Proven ability to check medicines dispensed by others and to detect any errors that may have been made.
- Experience in dispensing clinical trials.
- Working knowledge of a broad range of medicines and their safety issues
Desirable
- Experienced in writing departmental procedures
Written and analytical skills
Essential
- Ability to read and understand complex information
- Ability and experience of writing and implementing SOPs
Desirable
- Ability to write and implement SOPs
Management/Supervision skills
Essential
- Supervised and managed staff/Line management
- Experience of carrying out PDR's
- Complex sickness management
- Ability to co-ordinate workflows
- Meet deadlines
- Plan and organise own workload
Knowledge
Essential
- Up to date knowledge of medicines legislation and legal requirements for dispensing and supplying medications
- Knowledge of health and safety and COSHH regulations
Mental effort
Essential
- Ability to work under pressure
- Ability to work in a fast paced environment with frequent interruptions
- Ability to accurately dispense and final check for long periods
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).