Medical Secretary - Hearing Services Centre

Sandwell and West Birmingham NHS Trust

Information:

This job is now closed

Job summary

The Audiology department at SWB provides a comprehensive audiology service to both adults and children in Birmingham and Sandwell. The secretarial team provide a service to our Consultant Paediatricians, ENT Colleagues, Clinical Scientists and Audiologists leading clinics. The role may include providing secretarial support to managerial staff within Audiology.

The post is part time working 24 hours per week day over 4 days.

Main duties of the job

Provide a comprehensive secretarial service to the Audiology department across Sandwell and West Birmingham sites, supporting Consultants in ENT and Paediatrics, Clinical Scientists in Audiology and Audiologists.

The post holder will be responsible for producing clinical letters and reports as well as taking minutes in meetings.

Ensure clinical letters are accurate and sent out in a timely manner, planning the workload appropriately to allow for any annual leave.

Maintain medical records by accurate filing of results, correspondence and associated documentation and to ensure all relevant documentation is available for the clinicians at the time of consultation with patients.

Provide a point of contact for patients with telephone queries on behalf of the ENT/paediatric team, using judgement to establish the validity and priority of the contact and taking advice and appropriate action as necessary.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH . If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three strategic objectives:

  1. Our People - to cultivate and sustain happy, productive and engaged staff
  2. Our Patients - to be good or outstanding in everything we do
  3. Our Population - to work seamlessly with our partners to improve lives

Date posted

30 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

381-SS-6587282

Job locations

SWB NHS Trust

Dudley Road

Birmingham

B18 7QH


Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of what this role entails.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of what this role entails.

Person Specification

Qualifications

Essential

  • RSA III Typing/Word Processing or equivalent
  • GCSE English or equivalent (Grade A - C)
  • Amspar Diploma or equivalent experience

Desirable

  • ECDL

Experience

Essential

  • Relevant Secretarial experience
  • Experience of audio typing
  • Experience with use of Microsoft systems

Desirable

  • NHS administration experience
Person Specification

Qualifications

Essential

  • RSA III Typing/Word Processing or equivalent
  • GCSE English or equivalent (Grade A - C)
  • Amspar Diploma or equivalent experience

Desirable

  • ECDL

Experience

Essential

  • Relevant Secretarial experience
  • Experience of audio typing
  • Experience with use of Microsoft systems

Desirable

  • NHS administration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Dudley Road

Birmingham

B18 7QH


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Dudley Road

Birmingham

B18 7QH


Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Head of Audiology

Joanne Bromhall

joanne.bromhall@nhs.net

07527389851

Date posted

30 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

381-SS-6587282

Job locations

SWB NHS Trust

Dudley Road

Birmingham

B18 7QH


Supporting documents

Privacy notice

Sandwell and West Birmingham NHS Trust's privacy notice (opens in a new tab)