Head of People Operations

Job summary

The Head of People Operations will be a core member of the People Services Senior Leadership Team (SLT). Working with the Associate Director of People Services, the post holder will focus on the following areas:

o Oversight for the delivery of the Just and Learning Culture Programme.o Oversight for designing and delivering training (policy / people management).o Oversight for policy development and governance.o Oversight for job matching and evaluation.o Champion effective working relationships with Trade Union colleagueso Central oversight for casework - allocation of cases, investigations, monitoring timescales for delivery/experience of staff.o Industrial relations activities including any national and local issues that need managing.o Central oversight for ET cases.o Decision-Making Group (DMG) cover for Group Head of People whererequired, to deal with complex cases.o Oversight for governance, risk and audit.o Participation in job evaluation panels

Main duties of the job

oEnsure the delivery of the Trusts local People Strategy, in accordance with the national NHS People Plan, Long term workforce plan on behalf of the People Operations team.o Be a member of the People Services SLT, leading compassionately and overseeing the provision of efficient and customer focused services to the Trust, delivering high quality outcomes. Managing and motivating People Operations team to achieve objectives and ensure the continuous development, designing and implementing individual and team development plans, supported by appraisal and performance management and annual teamwork plans. Demonstrate and exemplify positive behaviours and attitudes, acting as a role model to others and nurture a culture in keeping with the Trust's values.o Champion effective working relationships with Trade Union colleagues and work to embed our values, core behaviours and competencies in the day-to-day work and culture of our workforce. Encouraging this across all case management practice.o Strive to ensure that all teams are putting the customer at the fore front of their work.o Provide assurance on the People Operations portfolio business to the Associate Director of People Services, POD Committee and external regulators as required.o Deputise for the Associate Director for People Services as required,

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH . If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three strategic objectives:

1. Our People - to cultivate and sustain happy, productive and engaged staff
2. Our Patients - to be good or outstanding in everything we do
3. Our Population - to work seamlessly with our partners to improve lives

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell

B71 4HJ

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell

B71 4HJ

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

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