Apprentice Ward Clerk - Acute Medicine

Job summary

Exciting opportunity for motivated and organised individuals to join our Acute medicine team as a Ward Clerk.

Working across 2 areas, the Acute admissions unit and our Short stay unit on Sandwell site and then the new Midland Metropolitan Hospital.

We are looking for an individual who is patient focused, has excellent administrative and communication skills, and is able to work well as part of an integrated team. The ability to prioritize and organize workloads working very closely with the nursing team and unit manager.

This post would suit a candidate who is proactive and able to work in a ward environment. The role is an active role supporting patient admissions and ward staff.

Experience in customer care and a similar position is desirable.

Willingness to learn UNITY.

You will undertake the Business Administrator Level 3 apprenticeship qualification during your employment.

Main duties of the job

To work with limited supervision as part of a multi-disciplinary team, providing a clerical support service to medical and nursing staff at ward level. To display sensitivity and tact in dealing with patients and relatives.

To have a responsible outlook in order to cope with the unpredictable nature of ward activity, using prioritising skills and discretion to organise a daily workload to take account of deadlines and degrees of urgency.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

1. Our People - to cultivate and sustain happy, productive and engaged staff
2. Our Patients - to be good or outstanding in everything we do
3. Our Population - to work seamlessly with our partners to improve live

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell

Birmingham

B18 7QH

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell

Birmingham

B18 7QH

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

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