Job summary
The Business Relationship Managers team is part of the Digital Transformation portfolio. It has been very successfully integrated into Informatics and the wider Trust.
We now require a further Business Relationship Managers to join our team on a fixed term/secondment to support us as we commission and open our new hospital, Midland Metropolitan University Hospital (MMUH) and beyond.
Main duties of the job
As an Informatics Business Relationship Manager, you will hold a pivotal role in working closely with clinical groups, as well as become part of a small team dedicated to helping our colleagues get the most out of their IT and the Informatics team.
Main duties will include:
Working with the clinical groups to assist with their digital ambitions.
Holding the Informatics department accountable for delivery of digital solutions.
Be a IT/Digital partner, working with key stakeholders to identify unmetneeds, propose IT solutions and assist management in the developmentof business cases and project charters.
Proactively match business needs with the Trust's existing technologycapability, by showcasing best practice with key stakeholders,encouraging adoption of core systems and harmonised process, andhighlighting value in a business context.
Cultivate relationships with teams, medical and operations groups,external agencies and partners to develop deep insights into the needsof our business departments and customers.
Represent IT with external partners and customers, and consult onselection and approval of third party service providers, web and mobilesolutions.
About us
We are seeking applications for a number of exciting roles within the excellent Informatics Department at Sandwell and West Birmingham NHS Trust, we are aiming to be the best IT department in the region.
There are exciting times ahead, the biggest of which will be the opening of the Midland Metropolitan University Hospital in late 2024. We are aiming to be a fully integrated health trust with Acute, Community and Primary Care within our portfolio, we also work very closely and in collaboration with our neighbours in the health and social care settings.
Job description
Job responsibilities
For further information please see the job description and person specification to see what the job entails.
Job description
Job responsibilities
For further information please see the job description and person specification to see what the job entails.
Person Specification
Experience
Essential
- Significant experience in IT / digital preferably within a healthcare setting
- Experience of creating, communicating and managing stakeholder expectations
- Experience of managing challenging stakeholders
- Ability to manage conflicting priorities
Qualifications
Essential
- Degree in relevant subject or significant experience
- ITIL Foundation or willing to train to achieve qualification
- Project management foundation or willing to train to achieve qualification
Desirable
- ITIL Practitioner
- Practitioner in project or change management
Communications
Essential
- Exceptional communications skills to all levels of staff, at all levels using various mediums.
Person Specification
Experience
Essential
- Significant experience in IT / digital preferably within a healthcare setting
- Experience of creating, communicating and managing stakeholder expectations
- Experience of managing challenging stakeholders
- Ability to manage conflicting priorities
Qualifications
Essential
- Degree in relevant subject or significant experience
- ITIL Foundation or willing to train to achieve qualification
- Project management foundation or willing to train to achieve qualification
Desirable
- ITIL Practitioner
- Practitioner in project or change management
Communications
Essential
- Exceptional communications skills to all levels of staff, at all levels using various mediums.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
