Apprentice Elective Access Administrator

Job summary

Do not apply for this role if you already hold the Business Administrator Level 3 qualification/award (NVQ or Standard) or equivalent.

This apprenticeship position offers long term employment following successful completion of the apprenticeship programme. During the apprenticeship you will work towards achieving the competencies of the personal specification (attached) whilst working in the role. Training will be provided weekly, by our in-house team of tutors and trainers (within contracted working hours).

Apprenticeship entry requirements:

Before reaching end point assessment, you will be required to achieve level 2 functional skills English and Math, or equivalent (if not already achieved, classroom learning will be provided). Please ensure you include English and Maths qualifications on your application form - if not you may not be shortlisted.

The business administrator apprenticeship will generally take up to 21 months to complete, including end point assessment. For more information on the apprenticeship standard: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Main duties of the job

The post holder will be responsible for clinic management, booking and rescheduling of new and follow up appointments to specific targets, dealing with enquiries from colleagues and members of the public and associated administrative tasks.

To be successful in this role you will need to be highly organised and a logical thinker with a strong ability to solve problems and multi task. A cheerful, caring and kind nature, with firm focus on delivering an excellent service are essential attributes, together with proven abilities to communicate effectively at at all levels

Ideally, you will have a good understanding of RTT and 2ww performance targets and have experience in working within a hospital environment; however this is not essential if you are able to demonstrate the other required skills.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

1. Our People - to cultivate and sustain happy, productive and engaged staff
2. Our Patients - to be good or outstanding in everything we do
3. Our Population - to work seamlessly with our partners to improve live

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Sandwell Hospital

Lyndon

West Bromwich

B71 4HJ

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Sandwell Hospital

Lyndon

West Bromwich

B71 4HJ

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

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