Sandwell and West Birmingham NHS Trust

Contract Performance Manager

This job is now closed

Job summary

The contract performance managers play a key role in developing relationships with the service provider and monitoring the service provider's performance. The contract portfolio includes the Engie Estates FM contract, Birmingham Treatment Centre PFI and Q -Park contracts, with potential expansion to include capital outsourcing. The post holder will ensure robust contract performance management of a quality service. The post holder will work with the Head of Estates and Contract Manager to assess the performance of the contracts and the set standards. The contract performance manager will assess whether the services being delivered meet the required standards, whether any remedial measures are effective and whether there are any trends evident in provision of services that inform improvement. Contractual compliance is achieved with effective quality and risk management, promoting a culture of continuous improvement, and achieving value for money. Through effective leadership skills, the post holder will be part of a leadership team who will be effective in sustainable and collaborative long-term relationships with key peer partners in service providers and within the operational team leading clinical service delivery at the Trust.

Main duties of the job

Managing large scale contracts.
Contribute to long term Estates strategic plans to implement organisational objectives for critical services.
Developing Estates related policies for the Trust
Effective line management and leadership skills. Display coaching style, team leadership and development skills.
Effective workforce planning skills.
Analyse and facilitate solutions for problems that may be multi factorial and not have obvious solutions.
Produce and analyse highly complex numerical and written information and resolve issues surrounding conflicts of interest and data.
Problem solving skills.
Able to assess the strategic impact of different option of the effectiveness of the organisation as a whole.
Identify data for measurement of performance.
The formulation of long, medium and short-term plans for the deployment of departmental resources including assessment of impact on risk, Trust objectives, staffing and priorities.
Prioritise and manage a heavy, varied and unpredictable workload on a day-to-day basis responding to changes at short notice.
To plan, prioritise and monitor the workload of staff and those contributing to project work.
Plan for the completion of Trust wide projects against set deadlines.
Identification of relevant information and its sources
Offer advice at a strategic level and aware of the impact of the advice given.
Undertake audits of work to ensure that outcomes align with key objectives and standards.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

Our People - to cultivate and sustain happy, productive and engaged staff
Our Patients - to be good or outstanding in everything we do
Our Population - to work seamlessly with our partners to improve lives

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

381-CO-5663103

Job locations

SWB NHS Trust

Sandwell/Birmingham

B18 7QH

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details on what this role entails.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details on what this role entails.

Person Specification

Experience

Essential

Contract management experience at scale with evidence of effective quality management and value for money.
Experience of effective risk assessment and management.
Experience of delivering substantial service change and transformation.
Significant experience in an environment with complex building and engineering services installations.
Project management skills.

Qualifications

Essential

Degree plus Masters' Degree (or equivalent experience/knowledge) with membership of a relevant professional body
Formal higher level Management Qualification or equivalent experience.
Contract management Qualification.

Desirable

Formal Project Management Qualification

Person Specification

Experience

Essential

Contract management experience at scale with evidence of effective quality management and value for money.
Experience of effective risk assessment and management.
Experience of delivering substantial service change and transformation.
Significant experience in an environment with complex building and engineering services installations.
Project management skills.

Qualifications

Essential

Degree plus Masters' Degree (or equivalent experience/knowledge) with membership of a relevant professional body
Formal higher level Management Qualification or equivalent experience.
Contract management Qualification.

Desirable

Formal Project Management Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell/Birmingham

B18 7QH

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell/Birmingham

B18 7QH

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)