Kent and Medway Mental Health NHS Trust

Information Governance and Records Management Officer

The closing date is 12 March 2026

Job summary

Do you thrive in a fast-paced environment?

Join our dynamic Information Security team in Maidstone as an Information Governance and Records Management Officer!

In this role, you'll provide critical administrative and clerical support, ensuring the smooth operation of our Information Governance and Records Management Department.

You'll be a key player if you have:

  • A keen eye for detail and a talent for organization
  • Strong communication and interpersonal skills

We also offer a fantastic benefits package that includes:

  • Annual leave allowance starting at 27 days per year (when working full time) + Bank Holidays.
  • Access to the fantastic NHS pension scheme.
  • Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).

Ready to make a difference? Apply Now!!

Main duties of the job

They will provide a varied and wide range of Information Governance and Records Management functions relating to confidentiality, information sharing, and information security.

They will also process requests for information under both the Data Protection Act and Freedom of Information Act and associated legislative frameworks.The post holder will be responsible for providing full administrative and clerical support to the Information Governance and Records Management Department, within an office-based role.The successful applicant should have proven administrative expertise, ideally within an Information Governance environment.

Due to the nature of the role, you must be able to communicate with tact, understanding, and discretion across all levels of staff and with members of the public

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Details

Date posted

27 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-SS0759-A

Job locations

Farm Villa

Hermitage Lane

Maidstone

ME16 9PH


Job description

Job responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification

Job description

Job responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification

Person Specification

Knowledge

Essential

  • Knowledge of Information Governance legislation and best practice

Desirable

  • Good understanding of NHS Protocols and Standards for Information Governance

Skills

Essential

  • Good interpersonal and communication skills both verbal and written

Desirable

  • Negotiation and persuasion skills

Experience

Essential

  • Proven administrative ability and organisational skills, preferable acquired in a health setting

Desirable

  • Experience of working within an Information Governance focused role
Person Specification

Knowledge

Essential

  • Knowledge of Information Governance legislation and best practice

Desirable

  • Good understanding of NHS Protocols and Standards for Information Governance

Skills

Essential

  • Good interpersonal and communication skills both verbal and written

Desirable

  • Negotiation and persuasion skills

Experience

Essential

  • Proven administrative ability and organisational skills, preferable acquired in a health setting

Desirable

  • Experience of working within an Information Governance focused role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Farm Villa

Hermitage Lane

Maidstone

ME16 9PH


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Farm Villa

Hermitage Lane

Maidstone

ME16 9PH


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Head of IG and Records Management

Anna Planck

anna.planck@nhs.net

01795514532

Details

Date posted

27 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-SS0759-A

Job locations

Farm Villa

Hermitage Lane

Maidstone

ME16 9PH


Supporting documents

Privacy notice

Kent and Medway Mental Health NHS Trust's privacy notice (opens in a new tab)