Kent and Medway Mental Health NHS Trust

Administrator

The closing date is 30 October 2025

Job summary

Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria.

Are you a dedicated and compassionate Administrator? Do you want the chance to help shape a new and genuinely innovative service for the women of Kent and Medway?

You will be providing direct admin support to members of the clinical team. Continuous Professional Development is an expectation within this role.

We are an adaptive, cross-functional service. Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate.

Teamwork is an essential part of this role, good time-keeping, and the ability to keep to deadlines and adapt your way of working is vital.

As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes. We need someone who can think on their feet and adapt to day-to-day circumstances as they arrive.

If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones.

Main duties of the job

This role provides direct secretarial and administrative support to our in-patient care, PIC Liaison Service, Main Reception, Management, Consultant Psychiatrist, Lead clinicians and the wider team.

The successful candidate will work closely with the teams providing:

  • Up-to-date information to the teams, production of reports and summaries within designated timescales and supervision of Admin assistants
  • Maintaining, organising and sourcing stock
  • Minute taking for requested meetings
  • Creation and maintenance of spreadsheets and internal forms within designated timescales
  • Maintaining people management and HR related records
  • Diary and caseload management
  • Generic team mailbox monitoring and maintenance and any other administrative duties requested

This is not an exhaustive list and will continuously adapt to meet the needs of the service.

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum pro rata (inclusive of high-cost area supplement)

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

380-AC0749

Job locations

Little Brook Hospital, Dartford

Geenacres, Bow Arrow Lane

DARTFORD

DA2 6PB


Job description

Job responsibilities

What is High Cost Area Allowance?

The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

5% of basic salary, subject to a minimum payment of £1,303 per year and a maximum payment of £2,198 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2025 figures).

Please see the attached job description for full details of the main duties and responsibilities of the role.

All information is contained within Job description and general duties list. Please be aware that the department is always adapting to the needs of the service.

Job description

Job responsibilities

What is High Cost Area Allowance?

The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

5% of basic salary, subject to a minimum payment of £1,303 per year and a maximum payment of £2,198 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2025 figures).

Please see the attached job description for full details of the main duties and responsibilities of the role.

All information is contained within Job description and general duties list. Please be aware that the department is always adapting to the needs of the service.

Person Specification

Qualifications

Essential

  • GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English and ICT

Desirable

  • NVQ Level 3 or equivalent qualification/ experience

Experience / Skills

Essential

  • MS Word and Excel
  • MS Teams or equivalent Video Conferencing Software
  • Keeping to Deadlines
  • Office/ Reception
  • Diary Management
  • File / Record keeping Digital and Physical
  • Staff Supervision and or training
  • Minute Taking
  • Customer Service
  • Complaints and handling difficult situations

Desirable

  • Use of CRM systems or databases
  • Experience of working with people with severe mental health
  • Working with confidentiality and data protection
Person Specification

Qualifications

Essential

  • GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English and ICT

Desirable

  • NVQ Level 3 or equivalent qualification/ experience

Experience / Skills

Essential

  • MS Word and Excel
  • MS Teams or equivalent Video Conferencing Software
  • Keeping to Deadlines
  • Office/ Reception
  • Diary Management
  • File / Record keeping Digital and Physical
  • Staff Supervision and or training
  • Minute Taking
  • Customer Service
  • Complaints and handling difficult situations

Desirable

  • Use of CRM systems or databases
  • Experience of working with people with severe mental health
  • Working with confidentiality and data protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Little Brook Hospital, Dartford

Geenacres, Bow Arrow Lane

DARTFORD

DA2 6PB


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Little Brook Hospital, Dartford

Geenacres, Bow Arrow Lane

DARTFORD

DA2 6PB


Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Admin Coordinator

Neil Brackenbury

neil.brackenbury1@nhs.net

01322622205

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum pro rata (inclusive of high-cost area supplement)

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

380-AC0749

Job locations

Little Brook Hospital, Dartford

Geenacres, Bow Arrow Lane

DARTFORD

DA2 6PB


Supporting documents

Privacy notice

Kent and Medway Mental Health NHS Trust's privacy notice (opens in a new tab)