Kent & Medway NHS & Social Care Partnership Trust

Administrator

The closing date is 12 August 2025

Job summary

The band 3 Administrator (fixed term) will be a flexible resource to support teams in the provision of services to include organisation of work for self and other team members and may have front line contact with service users, carers, the general public or other external stakeholders, as well as internal colleagues.

  • The Administrator will support the MHLD-ADHD team.
  • The post holder will have developed skills in customer care which they will use to in their transactions with clients/other externalstakeholders and internal colleagues
  • The post holder will be using basic office skills in Word,Outlook and Excel
  • The post holder will also be maintaining records on electronicsystems such as RiO
  • Development of documents will be required eg . letters, spreadsheets and reports to KMPT standard

Main duties of the job

Completeness and data quality

  • The post holder will be expected to maintain patient confidentiality and demonstrate appropriate use of email, calendar and centralised booking systems

Organisation/Autonomy

  • The post holder will prioritise workload and interpret urgent natureof calls and people presenting in person in order to pass promptly into those appropriately qualified personnel for action

Supervision/Delegation

  • The post holder will work autonomously but will receive regular supervision and appraisals by their line manager

Document preparation and record keeping

  • The post holder will be expected to produce high quality documentsfrom a variety of software

Financial resources

  • The post holder may maintain basic financial records

Health & Safety

  • As with all posts, observe the required health and safety rules andtake personal responsibility for the security of the area within which they work

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategyOur mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

380-FR0557-A

Job locations

Laurel House

41 Old Dover Road

Canterbury, Kent

CT1 3HH


Job description

Job responsibilities

The main responsibilities of this post will focus on customer service, organisation and related administrative tasks eg. diary management, organising meetings, producing letters and updating records.

This includes maintenance of effective and efficient working systems and supporting business and performance management.

Please see the attached job description for further details.

Job description

Job responsibilities

The main responsibilities of this post will focus on customer service, organisation and related administrative tasks eg. diary management, organising meetings, producing letters and updating records.

This includes maintenance of effective and efficient working systems and supporting business and performance management.

Please see the attached job description for further details.

Person Specification

Training

Essential

  • GCSE in Maths and English or equivalent

Experience

Essential

  • Previous employment or administrative/office work for minimum of 2 years
  • Previous experience in a customer facing role

Desirable

  • NHS experience

Knowledge and Skills

Essential

  • Preparation of documents to high quality using Microsoft packages
  • Accuracy and attention to detail

Desirable

  • Experience using RiO
Person Specification

Training

Essential

  • GCSE in Maths and English or equivalent

Experience

Essential

  • Previous employment or administrative/office work for minimum of 2 years
  • Previous experience in a customer facing role

Desirable

  • NHS experience

Knowledge and Skills

Essential

  • Preparation of documents to high quality using Microsoft packages
  • Accuracy and attention to detail

Desirable

  • Experience using RiO

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Laurel House

41 Old Dover Road

Canterbury, Kent

CT1 3HH


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Laurel House

41 Old Dover Road

Canterbury, Kent

CT1 3HH


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Quality, Performance & Admin Manager

Sophie Clarke

sophie.clarke49@nhs.net

07894067484

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

380-FR0557-A

Job locations

Laurel House

41 Old Dover Road

Canterbury, Kent

CT1 3HH


Supporting documents

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