Business manager

Kent & Medway NHS & Social Care Partnership Trust

This job is now closed

Job summary

To oversee the operational and strategic management of the business administration systems supporting the Directorate Psychiatric Liaison Services to ensure that facilities and resources are managed effectively.

Main duties of the job

The post holder, in collaboration with the Service Lead and Team leaders, will ensure that the service operates efficiently and effectively, achieving all the data quality, clinical activity and income targets.

The post holder will ensure that the service is compliant with all appropriate with Trust policies and initiatives and will assist with implementing or developing required actions in support of efficient service delivery.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We arerated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.

Working at KMPT (youtube.com)

Date posted

25 February 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-WK0251

Job locations

Maidstone hospital / Pembury Hospital

Maidstone

ME16 9PH

Job description

Job responsibilities

To support Team Leader and Service Managers to achieve required Trust Data Quality standards for service users

In conjunction with Directorate Business Intelligence Partner to review, maintain and analyse performance reports to ensure that the service is measured against the key targets.

To actively promote standardised information sources across the service

In conjunction with Team Leader to collate, analyse and present performance and activity data and implement actions to improve data quality.

To take the lead in communicating the outcomes from the Patient Experience Survey Tool to the service.

To update the shared drive

Job description

Job responsibilities

To support Team Leader and Service Managers to achieve required Trust Data Quality standards for service users

In conjunction with Directorate Business Intelligence Partner to review, maintain and analyse performance reports to ensure that the service is measured against the key targets.

To actively promote standardised information sources across the service

In conjunction with Team Leader to collate, analyse and present performance and activity data and implement actions to improve data quality.

To take the lead in communicating the outcomes from the Patient Experience Survey Tool to the service.

To update the shared drive

Person Specification

Training, Qualifications and Registration

Essential

Relevant degree of professional Qualification or experience
Evidence of continual professional development
GCSE or equivilent qualifications English Language and Mathematics grade A-C

Desirable

RSA 3 Secretarial or equivalent Qualification

Experience

Essential

Extensive administration and management experience with a thorough working knowledge of efficient and effective office procedures
senior level secretarial and administration experience
Excellent communication skills both verbal and written
Excellent interpersonal skills
confident telephone manner

Desirable

oExperience of working in the NHS
oAbility to Supervise Staff

Knowledge and skills

Essential

Experience in a responsible administrative / secretarial role
Proven experience of office systems and procedures
Experience of minuting meetings
Experience of composing correspondence
Proficient use of Microsoft Office, Word, Excel and Pwer point
Awareness of data protection and confidentiality

Desirable

oNHS Systems and Databases

Person Specification

Training, Qualifications and Registration

Essential

Relevant degree of professional Qualification or experience
Evidence of continual professional development
GCSE or equivilent qualifications English Language and Mathematics grade A-C

Desirable

RSA 3 Secretarial or equivalent Qualification

Experience

Essential

Extensive administration and management experience with a thorough working knowledge of efficient and effective office procedures
senior level secretarial and administration experience
Excellent communication skills both verbal and written
Excellent interpersonal skills
confident telephone manner

Desirable

oExperience of working in the NHS
oAbility to Supervise Staff

Knowledge and skills

Essential

Experience in a responsible administrative / secretarial role
Proven experience of office systems and procedures
Experience of minuting meetings
Experience of composing correspondence
Proficient use of Microsoft Office, Word, Excel and Pwer point
Awareness of data protection and confidentiality

Desirable

oNHS Systems and Databases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.