Kent & Medway NHS & Social Care Partnership Trust

Assistant Administrator

This job is now closed

Job summary

The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer focused, self-motivated Administrative Assistant to join our great reception team, working across two low secure units of the service (The Allington & Tarentfort Centres) on the Greenacres Site in Dartford.

The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.

It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team. This is a full-time post consisting of shifts (Monday - Sunday), which will also include working bank holidays.

Part Time hours can also be considered. Please speak to the manager.

*Previous applicants need not apply*

Main duties of the job

The role is varied and will incorporate tasks such as:

Meeting and greeting all visitors including, staff, patients, family/carers and external colleagues, including undertaking appropriate security checks, i.e. ID
Using a biometric or equivalent system to perform key checks
Scanning and uploading documentation to clinical records
Maintaining Microsoft Outlook Calendars
General office duties, such as answering the telephone, dealing with queries, signposting, photocopying,
Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes
Training other team members on Key security and administration tasks.

About us

This Assistant Administrator role is based within in the forensic administration team, The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team led by Teresa Utting who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.

Date posted

16 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum inc

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

380-FR0522

Job locations

Tarentfort/ Allington Centre Greenacres Site

Bow Arrow Lane

Dartford

DA2 6PB

Job description

Job responsibilities

The ideal candidate will:

Be able to demonstrate how they can work in line with our Trust Values: Respect, Open, Accountable, Innovative, Excellence and Working Together
Enjoy working as a team but equally ok working autonomously with minimal supervision.
Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent).
Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education.
Have strong customer service skills.
Have flexibility around shift patterns.
Have a professional and confident manner during both face to face and telephone contact with patients, staff and visitors.
Have excellent organisational skills
Have good keyboard skills and good working knowledge of Microsoft Office
Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.
Have an opportunity for career progression within this role.

Job description

Job responsibilities

The ideal candidate will:

Be able to demonstrate how they can work in line with our Trust Values: Respect, Open, Accountable, Innovative, Excellence and Working Together
Enjoy working as a team but equally ok working autonomously with minimal supervision.
Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent).
Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education.
Have strong customer service skills.
Have flexibility around shift patterns.
Have a professional and confident manner during both face to face and telephone contact with patients, staff and visitors.
Have excellent organisational skills
Have good keyboard skills and good working knowledge of Microsoft Office
Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.
Have an opportunity for career progression within this role.

Person Specification

Qualifications/ Experience

Essential

English and Maths above grade 4/C or equivalent
Mircosoft Office experience

Desirable

NVQ Office administration level 2
1 Year Office / administration experience
Experience of Rio

Skills

Essential

Abilty to work under pressure with limited supervision
good customer service experience
excellent communication skills
Ability to prioritise and organise work to meet deadlines
Working within a team and interacting with colleagues and clients courteously

Person Specification

Qualifications/ Experience

Essential

English and Maths above grade 4/C or equivalent
Mircosoft Office experience

Desirable

NVQ Office administration level 2
1 Year Office / administration experience
Experience of Rio

Skills

Essential

Abilty to work under pressure with limited supervision
good customer service experience
excellent communication skills
Ability to prioritise and organise work to meet deadlines
Working within a team and interacting with colleagues and clients courteously

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Tarentfort/ Allington Centre Greenacres Site

Bow Arrow Lane

Dartford

DA2 6PB

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Tarentfort/ Allington Centre Greenacres Site

Bow Arrow Lane

Dartford

DA2 6PB

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)