Administrator

Job summary

A vacancy has arisen for an Administrator to join the Ashford & Canterbury Community Mental Health Admin Team.

This role would be based at Laurel House working primarily with the Mental Health Together team. This is a fairly new team, formed as part of mental health transformation services, and we are looking for a self-motivated, dynamic, forward-thinking and flexible administrator

The ideal candidate will be educated to GCSE in Maths and English or equivalent, and will have strong customer service skills, a professional and confident telephone manner, good organisational and keyboard skills. Some experience in clinical or document typing would be an advantage.

You will require good working knowledge of Microsoft Office packages and be able to remain calm and professional when dealing with difficult situations.

You would be working as part of an Admin Team, supporting the wider Clinical Team, and managers

Main duties of the job

The varied role of the Administrator will include:

• Taking and screening phone calls and managing the admin mailbox.
• Minuting meetings
• Using the patient record system RIO (training provided)
• Regular patient contact by phone/text to arrange appointments etc
• Other varied admin tasks will be identified as the team/role evolves

It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has initiative, good communication and interpersonal skills, is able to prioritise workloads and can work under pressure at times to agree on timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Laurel House, Canterbury

41 Old Dover Rd

Canterbury

CT1 3HH

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Laurel House, Canterbury

41 Old Dover Rd

Canterbury

CT1 3HH

Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)

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