Job summary
KMPT is embarking on its biggest transformation journey and working alongside our system colleagues we are shaping the agenda of care for Mental Health, learning disability and autism across the county. This Charity and Volunteers Lead role is an exciting opportunity to work with an amazing team to design and deliver that agenda and really make a difference to our patients, services users, carers and our people.
Main duties of the job
As Charity and Volunteers Lead, your work will support KMPT in our internal and broader system transformation roles to ensure we place the patient at the heart of everything we do. The role will contribute operationally/tactically/strategically to the formulation and delivery of the Trust and System strategic objectives including overseeing all the work programmes and projects related to the directorate portfolio.
The role is to lead our Charity and Volunteer team which will consist of two main components:
- Working with the Corporate Trustee, the Head of Operational Excellence (People), Deputy Director of Transformation and Partnerships and the Director of Transformation and Partnerships to provide strategic and operational leadership to the Charity function of KMPT.
- To work with the the Head of Operational Excellence (People), Deputy Director of Transformation and Partnerships and the Director of Transformation and Partnerships to provide strategic and operational leadership to the Volunteers function of KMPT.
To promote and extend the reach of the KMPT Charity through building a portfolio of income streams including grant applications, community engagement and corporate support, then overseeing the delivery of the impact to maximise benefit for our patients and people.
To promote and extend the function of our Volunteers to provide an outstanding level of service to patients and all directorates across our sites and harmonise the working alongside the Charity.
About us
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES:
Communication and Working Relationship Skills
- Engage a broad range of audiences and potential donors, ensuring a sensitive approach to emotional circumstances when dealing with potential donors.
- Proactively and positively contribute to the successful overall performance and reputation of the Charity, driving forward delivery of the Charitys objectives engaging with internal and external stakeholders.
- As the charity expert, ensure that the Corporate Trustee is given the information it needs to discharge its responsibilities, including reporting to the Corporate Trustee on the performance of the Charity and active attendance at Non-Exec led Charitable Funds Committee meetings.
- Raise the profile of volunteers and volunteering within the Trust and externally.
- Raise the Charitys profile and brand awareness and develop a communications strategy that complements the Charity Strategy, working closely with the Trusts Communication Team.
- Lead a clear vision for developing new income streams and maximising the effectiveness of established fundraising methods, including establishing long-term relationships with Corporate supporters and Grants and Foundations.
- Representing the Charity in discussions with senior officials of the Trust and external stakeholders including Kent and Medway and NHS Charities Together.
- Increase the level of knowledge and skills within the Trust through documenting key learning and support others to develop their professional abilities.
Analytical and Judgmental Skills
- To evaluate the volunteer service, monitoring the six monthly volunteer surveys.
- Establish and monitor key indicators of the Charitys impact and financial health against the Charity Strategy and annual plans.
Planning and Organisational Skills
- To develop and grow our volunteer programme in line with the strategic direction of the Trust, NHSI/England and the Integrated Care Board (ICB) in Kent and Medway to represent the diverse culture and abilities of our patient demographic.
- To deliver a robust recruitment and placement process for the mutual benefit of volunteer, staff and patients, ensuring adherence to best practice NHS guidance and the legal framework around volunteering.
- Responsible for ensuring that work across the Charity, volunteering, marketing and communications is well integrated
- Develop and deliver the Charity Strategy, annual plan and performance objectives and measures. Ensure that the Corporate Trustee and stakeholders opinion is sought and expert advice given.
- Develop and deliver the Volunteering Strategy, performance objectives and measures. Ensure that the Trust and stakeholders opinion is sought.
Responsibility for Patient/Client Care, Treatment and Therapy
- Ensure that both the Volunteering Strategy and Charity Strategy work toward EDI principles; increasing access and attractive and accessible activities to people with disabilities and neurodiversity.
Responsibility for Policy and Service Development Implementation
- To develop and grow the Charity in line with the strategic and business plans agreed by the Corporate Trustee and Director of Transformation and Partnerships
- Responsible for ensuring all divisions and departments are aware of the charitable funds available, appropriate fundraising governance and how to manage submit an application.
- Ensure that all donor and volunteer data is handled confidentially, with robust processes and procedures that meet the GDPR and Data Protection Law.
- Acting as ambassador for the Trust and promoting good relationships with stakeholders including NHSI/England and Kent and Medway Integrated Care Board around volunteering.
- To keep abreast of any changes to charity law or NHS guidance in line with volunteering.
Responsibility for Finance, Equipment and Other Resources
- To be responsible for the management and administration of the Charity
- To lead in delivering the Charitys vision of raising and using charitable funds to benefit patients, support healthcare staff and improve facilities.
- Lead planning, overall budget setting and forecasting for the Charity
- Ensure the effective and efficient use of Charitys resources in line with charitable objects
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
- Support the development and wellbeing of staff to help ensure excellent care is consistently delivered across all trust services now and in the future.
- To lead, manage and develop fundraising staff via Charity and Volunteers Manager.
- To lead, manage and develop the voluntary services staff.
- To oversee volunteer mandatory training to ensure compliance. Working closely with the Head of Staff Development, and Governance lead to develop an accessible programme fit for purpose.
- Identify development opportunities and support requests from staff and volunteers to attend additional relevant training.
Responsibility for Information Resources and Administrative Duties
- Establish and maintain necessary engagement tools
- Ensure compliance across team of Mandatory and Statutory training
Responsibility for Research and Development
- Support the Trust by raising the vital extra funds to purchase cutting edge equipment and fund high quality clinical research.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES:
Communication and Working Relationship Skills
- Engage a broad range of audiences and potential donors, ensuring a sensitive approach to emotional circumstances when dealing with potential donors.
- Proactively and positively contribute to the successful overall performance and reputation of the Charity, driving forward delivery of the Charitys objectives engaging with internal and external stakeholders.
- As the charity expert, ensure that the Corporate Trustee is given the information it needs to discharge its responsibilities, including reporting to the Corporate Trustee on the performance of the Charity and active attendance at Non-Exec led Charitable Funds Committee meetings.
- Raise the profile of volunteers and volunteering within the Trust and externally.
- Raise the Charitys profile and brand awareness and develop a communications strategy that complements the Charity Strategy, working closely with the Trusts Communication Team.
- Lead a clear vision for developing new income streams and maximising the effectiveness of established fundraising methods, including establishing long-term relationships with Corporate supporters and Grants and Foundations.
- Representing the Charity in discussions with senior officials of the Trust and external stakeholders including Kent and Medway and NHS Charities Together.
- Increase the level of knowledge and skills within the Trust through documenting key learning and support others to develop their professional abilities.
Analytical and Judgmental Skills
- To evaluate the volunteer service, monitoring the six monthly volunteer surveys.
- Establish and monitor key indicators of the Charitys impact and financial health against the Charity Strategy and annual plans.
Planning and Organisational Skills
- To develop and grow our volunteer programme in line with the strategic direction of the Trust, NHSI/England and the Integrated Care Board (ICB) in Kent and Medway to represent the diverse culture and abilities of our patient demographic.
- To deliver a robust recruitment and placement process for the mutual benefit of volunteer, staff and patients, ensuring adherence to best practice NHS guidance and the legal framework around volunteering.
- Responsible for ensuring that work across the Charity, volunteering, marketing and communications is well integrated
- Develop and deliver the Charity Strategy, annual plan and performance objectives and measures. Ensure that the Corporate Trustee and stakeholders opinion is sought and expert advice given.
- Develop and deliver the Volunteering Strategy, performance objectives and measures. Ensure that the Trust and stakeholders opinion is sought.
Responsibility for Patient/Client Care, Treatment and Therapy
- Ensure that both the Volunteering Strategy and Charity Strategy work toward EDI principles; increasing access and attractive and accessible activities to people with disabilities and neurodiversity.
Responsibility for Policy and Service Development Implementation
- To develop and grow the Charity in line with the strategic and business plans agreed by the Corporate Trustee and Director of Transformation and Partnerships
- Responsible for ensuring all divisions and departments are aware of the charitable funds available, appropriate fundraising governance and how to manage submit an application.
- Ensure that all donor and volunteer data is handled confidentially, with robust processes and procedures that meet the GDPR and Data Protection Law.
- Acting as ambassador for the Trust and promoting good relationships with stakeholders including NHSI/England and Kent and Medway Integrated Care Board around volunteering.
- To keep abreast of any changes to charity law or NHS guidance in line with volunteering.
Responsibility for Finance, Equipment and Other Resources
- To be responsible for the management and administration of the Charity
- To lead in delivering the Charitys vision of raising and using charitable funds to benefit patients, support healthcare staff and improve facilities.
- Lead planning, overall budget setting and forecasting for the Charity
- Ensure the effective and efficient use of Charitys resources in line with charitable objects
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
- Support the development and wellbeing of staff to help ensure excellent care is consistently delivered across all trust services now and in the future.
- To lead, manage and develop fundraising staff via Charity and Volunteers Manager.
- To lead, manage and develop the voluntary services staff.
- To oversee volunteer mandatory training to ensure compliance. Working closely with the Head of Staff Development, and Governance lead to develop an accessible programme fit for purpose.
- Identify development opportunities and support requests from staff and volunteers to attend additional relevant training.
Responsibility for Information Resources and Administrative Duties
- Establish and maintain necessary engagement tools
- Ensure compliance across team of Mandatory and Statutory training
Responsibility for Research and Development
- Support the Trust by raising the vital extra funds to purchase cutting edge equipment and fund high quality clinical research.
Person Specification
Education and Qualifications
Essential
- Educated to Masters level or equivalent and/ or equivalent relevant experience
- Evidence of continued professional development
- Membership of Institute for Fundraising or equivalent professional body
- Experience of working in a senior position in a Charity and/or the voluntary sector
Desirable
- Diploma or Certificate in Fundraising Management
- Leadership Qualification
Experience
Essential
- Experience and proven track record of recent fundraising success
- Experience of working in a senior position in a Charity and/or the voluntary sector
- Experience of developing strategies and robust planning and leading and motivating teams to achieve success
- Experience of effective communication to a range of internal audiences from volunteers to senior leadership and experience in influencing and building effective relationships and face to face fundraising at all levels
- Experience of managing a small team of staff and/or volunteers.
- Experience of planning, prioritising and managing a number of projects simultaneously.
- Experience of working in a complex organisation and understand how to effectively manage key relationships with different stakeholders
Desirable
- Experience of promoting the cause of the Charity via written cases for support and public speaking
Knowledge
Essential
- Knowledge of best practice in fundraising management including the management of income and expenditure budgets, fundraising/charity law and governance.
- An understanding of volunteering in the NHS and the legislation relating to volunteering and their rights.
- An ability to develop complex reports and write Fundraising/ Volunteering Strategies and Policies.
- Excellent IT skills including a working knowledge of charity databases
Personal Qualities
Essential
- Team worker - Builds personal networks, recognises the value of other team members in enhancing overall performance and encourages and enables contributions from all other team members
- Results orientated - Evaluates situations, identifies existing challenges and future opportunities for growth, sets goals, plans, delivers and measures outcomes.
- Ability to travel independently where required
Person Specification
Education and Qualifications
Essential
- Educated to Masters level or equivalent and/ or equivalent relevant experience
- Evidence of continued professional development
- Membership of Institute for Fundraising or equivalent professional body
- Experience of working in a senior position in a Charity and/or the voluntary sector
Desirable
- Diploma or Certificate in Fundraising Management
- Leadership Qualification
Experience
Essential
- Experience and proven track record of recent fundraising success
- Experience of working in a senior position in a Charity and/or the voluntary sector
- Experience of developing strategies and robust planning and leading and motivating teams to achieve success
- Experience of effective communication to a range of internal audiences from volunteers to senior leadership and experience in influencing and building effective relationships and face to face fundraising at all levels
- Experience of managing a small team of staff and/or volunteers.
- Experience of planning, prioritising and managing a number of projects simultaneously.
- Experience of working in a complex organisation and understand how to effectively manage key relationships with different stakeholders
Desirable
- Experience of promoting the cause of the Charity via written cases for support and public speaking
Knowledge
Essential
- Knowledge of best practice in fundraising management including the management of income and expenditure budgets, fundraising/charity law and governance.
- An understanding of volunteering in the NHS and the legislation relating to volunteering and their rights.
- An ability to develop complex reports and write Fundraising/ Volunteering Strategies and Policies.
- Excellent IT skills including a working knowledge of charity databases
Personal Qualities
Essential
- Team worker - Builds personal networks, recognises the value of other team members in enhancing overall performance and encourages and enables contributions from all other team members
- Results orientated - Evaluates situations, identifies existing challenges and future opportunities for growth, sets goals, plans, delivers and measures outcomes.
- Ability to travel independently where required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
